Posted 05 November 2011 - 02:49 PM
Okay. Here is the problem I've been dealing with for the past few days.
Basically, every time I do an internet search on Firefox or IE, I am redirected to a site with a name like "splendid search system" or something like that. I have not been able to perform any sort of system scan as every time I try to run Microsoft Security Essentials, Malwarebytes AntiMalware, etc, I get an error that says, respectively, Access is Denied with an error code-0x80070005, and "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."
My log in profile for my computer is an administrator account.
Also, and I don't know if this is related or not, but my computer will not restart or power down on it's own when I select the appropriate command from my shut down menu. Windows shuts down normally but the computer itself will not power down without me actually pressing the power button to make it do so.
My operating system is Windows XP SP3.
Any logs or other information that would be needed I will gladly post, and any assistance will be greatly appreciated. I am in the Pacific Time Zone and will only be able to respond to any posts here usually after 4:30 pm PST on weekdays and at any time on the weekends.
Again, thanks for any help.