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bad_pool_caller error


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3 replies to this topic

#1 suzeser

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Posted 05 November 2011 - 01:18 PM

I have had this error pop up 2x now in the past week. Have not been in any software, just sitting at my desktop. I left for an hour came back & the blue screen with this error came up. Should I be very worried? Is there something I need to remove?

Thanks!

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#2 hamluis

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Posted 05 November 2011 - 03:56 PM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Louis

#3 suzeser

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Posted 05 November 2011 - 05:01 PM

Thanks for responding. Here's the info you requested!

Susan

==================================================
Dump File : Mini110311-01.dmp
Crash Time : 11/3/2011 6:06:49 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x00000000
Parameter 4 : 0x853ca7d8
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+74583
Stack Address 2 : ntoskrnl.exe+ea0a3
Stack Address 3 : ntoskrnl.exe+e44b2
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini110311-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini103011-01.dmp
Crash Time : 10/30/2011 2:55:46 PM
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000040
Parameter 2 : 0x00200000
Parameter 3 : 0x80000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+71c2d
Stack Address 2 : ntoskrnl.exe+7449a
Stack Address 3 : ntoskrnl.exe+5eb92
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini103011-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini102211-01.dmp
Crash Time : 10/22/2011 12:03:55 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x00000099
Parameter 2 : 0x002096aa
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+1dae
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+403c0
Stack Address 2 : ntoskrnl.exe+4b4cb
Stack Address 3 : ntoskrnl.exe+4bc4e
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102211-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini092911-01.dmp
Crash Time : 9/29/2011 7:39:01 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x0004128b
Parameter 2 : 0x03ae3e09
Parameter 3 : 0x00000080
Parameter 4 : 0xc0883000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+4c67f
Stack Address 2 : ntoskrnl.exe+2de71
Stack Address 3 : ntoskrnl.exe+3cb03
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092911-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini081311-01.dmp
Crash Time : 8/13/2011 9:46:48 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x9bb26120
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x80522468
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b468
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+4b468
Stack Address 1 : ntoskrnl.exe+4bc4e
Stack Address 2 : ntoskrnl.exe+498c5
Stack Address 3 : ntoskrnl.exe+6d5f0
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081311-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini081011-01.dmp
Crash Time : 8/10/2011 8:28:51 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000780
Parameter 2 : 0xc067b2d0
Parameter 3 : 0x81bc8900
Parameter 4 : 0x00000460
Caused By Driver : hal.dll
Caused By Address : hal.dll+2aa8
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+449fb
Stack Address 2 : ntoskrnl.exe+939cc
Stack Address 3 : ntoskrnl.exe+11239
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081011-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini080611-01.dmp
Crash Time : 8/6/2011 10:52:40 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x00000099
Parameter 2 : 0x0022b9c8
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+403c0
Stack Address 2 : ntoskrnl.exe+4b4cb
Stack Address 3 : ntoskrnl.exe+4bc4e
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080611-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini052811-01.dmp
Crash Time : 5/28/2011 12:37:24 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xc95f1448
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8051621c
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+32ae9
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6149 (xpsp_sp3_gdr.110906-1620)
Processor : 32-bit
Crash Address : ntoskrnl.exe+3f21c
Stack Address 1 : ntoskrnl.exe+3f53f
Stack Address 2 : ntoskrnl.exe+49b08
Stack Address 3 : ntoskrnl.exe+6d5f0
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini052811-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini050111-01.dmp
Crash Time : 5/1/2011 8:58:45 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x80637f4d
Parameter 3 : 0xedb65b94
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+160f4d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+160f4d
Stack Address 1 : ntoskrnl.exe+15690b
Stack Address 2 : ntoskrnl.exe+15acb6
Stack Address 3 : ntoskrnl.exe+14db26
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050111-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini010111-01.dmp
Crash Time : 1/1/2011 4:35:03 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001902fe
Parameter 2 : 0xf7927ab4
Parameter 3 : 0xf79277b0
Parameter 4 : 0xf718fd01
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+57d01
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : Ntfs.sys+dff0
Stack Address 2 : Ntfs.sys+5589e
Stack Address 3 : ntoskrnl.exe+6179d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini010111-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini032210-01.dmp
Crash Time : 3/22/2010 8:43:39 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001902fe
Parameter 2 : 0xef7e45ac
Parameter 3 : 0xef7e42a8
Parameter 4 : 0xf72fd647
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+28647
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : Ntfs.sys+dff0
Stack Address 2 : Ntfs.sys+55943
Stack Address 3 : sr.sys+7f70
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini032210-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini100409-01.dmp
Crash Time : 10/4/2009 6:25:43 PM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 0x00000007
Parameter 2 : 0x000113c0
Parameter 3 : 0x0001ab98
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+22f43
Stack Address 1 : ntoskrnl.exe+4bd13
Stack Address 2 : ntoskrnl.exe+38aa4
Stack Address 3 : ntoskrnl.exe+d554
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini100409-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini090209-01.dmp
Crash Time : 9/2/2009 5:30:59 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x0000001c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x805257a1
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4e7a1
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+4e7a1
Stack Address 1 : ntoskrnl.exe+4cd34
Stack Address 2 : ntoskrnl.exe+4cfb8
Stack Address 3 : ntoskrnl.exe+431dd
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini090209-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini080709-01.dmp
Crash Time : 8/7/2009 1:28:59 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0x0000001c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x805257a1
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4e7a1
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+4e7a1
Stack Address 1 : ntoskrnl.exe+4cd34
Stack Address 2 : ntoskrnl.exe+4cfb8
Stack Address 3 : ntoskrnl.exe+431dd
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080709-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

#4 hamluis

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Posted 05 November 2011 - 05:08 PM

That's quite a history in 2011...rather confusing, hard to pinpoint a single issue.

System manufacturer and model?

I would try running the chkdsk /r command, as a first step.

Start/Run...type chkdsk /r and hit Enter. Type Y in new screen and hit Enter. Reboot.

The command will execute on the new boot...then will boot into Windows upon completion.

If there are any onscreen error messages during the chkdsk /r or it is unable to complete...please post that info in your next post.

Louis




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