Multiple problems include: white screen/blue screen/ NOT RESPONDING msgs are chronic & sometimes will disable puter for hours. For some reason tho, now that EVERYTHING else is worse/not working, the NOT Resp. issue has improved. I had thought was AOL problem, but has happened in Windows too. System Restore says running, but can't get to screen that LETS you restore to previous point. No cut/copy/paste function. Printer has 'disappeared'. No audio. To name a few. Services that I see in msconfig just are stopped by something not me. I'll get them going, but few days later -- nada. Extended services, where I was able to re-start/enable services now blank, and properties don't come up. Surfing a crapshoot - am lucky to get to where I want. Links not working. Took me 3 days to get here to post, as either had wrong password, or AOL just not let me 'submit'. Finally figured out to try w/ Firefox & then finally could see the CAPTCHA box to prove "I'm human" & reset PW.
Is prob. obvious I know next to nothing about computers. Months ago I did run CCleaner & whatever it chose automatically to remove, I let it. Then, eventually I found Bleeping C., and discovered that wasn't so good. Ever since, I have tried to be very very careful on what I've done. I have downloaded SuperAntiSpyware & Malabytes from advice from trusted BC ppl. MBAM not work anymore "Runtime error 372; failed to load control 'vbalGrid' from vbalsgrid6.ocx.... out of date" msg. Which it isn't, as always updated.
I do have original logs, if wanted. But actually computer worse now...
PLEASE I need someone w/ patience & GOOD sense of HUMOR. I didn't know how to even do the logs b4, now I do (kind've) and know they are saved in Notepad. Which I had never used before.
Guess the short straw will get me, but I am praying someone will try to help. I'm dogged, and I follow instructions faithfully. But will need them very 'explicit'.
Thank you in advance. nat
Hi, meant to add that I had tried cutting down Start Up services, with info from BC (ie. I checked against lists here, before stopping anything). Also, some Internet Option Security stuff, when VoiceFive popups were driving me crazy. When things went so South tho (now), I put things back to Default in hopes I had inadvertently messed something up & that would help. Did NOT help.
Also, IE won't open (to use by itself, but is default browser for AOL/Firefox.) ?? is imp.?
Also, no "Search"; Windows Update missing & won't update even when go to MS site; SAS did update, and Adaware says "definitions 1370 days old" & error in updating. Don't know what that's about, ran not too long ago.
Edited by boopme, 05 November 2011 - 07:44 PM.