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Internet radio station skips on computers


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#1 lonewolfette9847

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Posted 04 November 2011 - 04:39 PM

I've been conversing with the owner of an internet radio stream http://199.16.186.34:8104 About three weeks ago, this station began constantly skipping/buffering when listening. I contacted the owner & we've tried me pinging their ISP which gave me the following result:

Target Name: echo1.serverhostingcenter.com
IP: 199.16.186.34
Date/Time: 11/3/2011 9:32:26 PM

1 1 ms 1 ms 1 ms [192.168.1.1]
2 18 ms 18 ms 17 ms cable1-0.ptfdmagb-ar4001.nyroc.rr.com [74.70.128.1]
3 169 ms 192 ms 172 ms gig3-1.pit6500.twalb.com [24.29.44.81]
4 174 ms 206 ms 160 ms rdc-74-76-242-224.alb.northeast.rr.com [74.76.242.224]
5 171 ms 198 ms 184 ms rdc-74-76-241-178.alb.northeast.rr.com [74.76.241.178]
6 170 ms 202 ms 191 ms rdc-74-76-241-193.alb.northeast.rr.com [74.76.241.193]
7 187 ms 221 ms 211 ms [107.14.19.26]
8 187 ms 195 ms 220 ms ae-0-0.pr0.nyc30.tbone.rr.com [66.109.6.159]
9 221 ms 209 ms 226 ms xe-4-2-0.edge2.Newark1.Level3.net [4.59.20.157]
10 225 ms 218 ms 218 ms ae-31-51.ebr1.Newark1.Level3.net [4.69.156.30]
11 215 ms 216 ms 209 ms ae-2-2.ebr1.NewYork1.Level3.net [4.69.132.97]
12 290 ms 216 ms 204 ms ae-7-7.car2.Detroit1.Level3.net [4.69.133.249]
13 268 ms 229 ms 205 ms WAVEFORM-TE.car2.Detroit1.Level3.net [4.53.74.174]
14 249 ms 212 ms 200 ms g2-0.core1.troy2.waveform.net [208.92.220.173]
15 249 ms 200 ms 212 ms g4-1.agr1.troy2.waveform.net [208.92.220.198]
16 255 ms 222 ms 217 ms echo1.serverhostingcenter.com [199.16.186.34]

Ping statistics for echo1.serverhostingcenter.com
Packets: Sent = 3, Received = 3, Lost = 0 (0.0%)
Round Trip Times: Minimum = 217ms, Maximum = 255ms, Average = 231ms


I was told this seemed rather slow & that there might be an issue between servers. But how can this be if I'm using the same ISP on my iPod & iPhone where the station comes in clear as a bell using the FStream app?

I play the station in Winamp & finally stumbled across how to increase the buffering which I've set to 1000kb (way up from the 64kb it was preset at). This has cleared the skipping, but the I get an underrun every 20-25 minutes, and then the station plays clearly again for another 20-25 minutes.

I am not tech savvy at all. I just happened to come across the buffer setting & spotted the underrun amount in Winamp's stats tab in the output section.

This whole problem has happened on more than one laptop (an HP Pavilion dv8000 running XP & a Dell mini Inspiron running Windows 7) & on both Winamp & iTunes (I can't find a place to change the buffer size on iTunes).

This is the ONLY station I'm having problems with. All other audio & video streams perfectly. I bought a Roku 2 HD just the other day & it streams movies perfectly as does my Wii which I've been running NetFlix on for years.

If ANYONE can offer me some insight or even something to add to my workaround of having my iPod plugged into a boom box and/or the increase in buffering I'd be ever so grateful! It's my dad's favorite station & I'd like to clear up any issues that I might actually be capable of.

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#2 4dude

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Posted 04 November 2011 - 10:14 PM

Im listening to it with WMP9 and its playing fine!

128k stream and sounds EXCELLENT!!


Been listening for 5 minutes now.... I LOVE THE MUSIC!!


Try using WMP to listen to this stream,open WMP and click TOOLS/OPTIONS/PERFORMANCE and choose "DETECT CONNECTION SPEED" .. That will tell your player to sense what speed the stream is at and will allow @ LEAST that much stream from YOUR END to support the stream w/o skipping,etc :)

Then click FILE/OPEN URL and enter the url in...


Thanx for the link and good luck :)

Edited by 4dude, 04 November 2011 - 10:15 PM.


#3 lonewolfette9847

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Posted 05 November 2011 - 08:01 AM

Thanks for the response, 4dude.

I tried Media Player with auto connection last night & it buffered 3 times in 7 minutes. The stream was clear, it just kept buffering.

I just don't understand why only ONE stream (out of more than two dozen) would have a problem if it isn't on their end. What makes it even more baffling is that the same stream plays perfect on my mobile products. It only seems to have issue with my laptops.

#4 4dude

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Posted 09 November 2011 - 12:52 AM

Hmmm have you tried DR. TCP and making your responses better?


http://www.dslreports.com/drtcp

Run the TWEAK TESTER tool on your laptop and that will tell you what you should be able to set on DR. TCP to make things better :)

Example...here are my settings

TCP RECEIVE WINDOW: 64240
WINDOW SCALING: YES
TIME STAMPING: NO
SELECTIVE ACKS: YES
PATH MTU DISCOVERY: YES
BLACK HOLE DETECTION: NO
MAX DUPLICATE ACKS: BLANK (UNCHANGED FROM DEFAULT I GUESS)
TTL: 128 (Time to Live)
MTU: BLANK (SAME AS ABOVE)


Good luck :)

Edited by 4dude, 09 November 2011 - 12:54 AM.


#5 lonewolfette9847

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Posted 17 December 2011 - 12:42 AM

Granted it's been a while, but the station has been better since the second week of November (about a week after my last response). I still think it was something on their end or somewhere between them & me.

Since then, I've done away with my XP which I'd been running WinAmp on & my other two Windows are Vista & 7 (currently running WinAmp). So, I ran the Tweak Tester on my Mac for the heck of it & got these results:

http://www.dslreports.com/tweakr/block:23bb03c?service=cable&speed=3500&os=Mac&via=normal

I also ran another speed test: (I have no idea what my advertised download speed is anymore...)

Posted Image

They did change over to playing Christmas music around when the stream "magically" fixed itself, so we'll see what happens the beginning of the year when they go back to their normal playlist.

#6 4dude

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Posted 19 December 2011 - 12:30 PM

Well im glad things are working better for ya :)




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