First - A bit of history b/c I've had nothing but problems for weeks now:
I have Windows XP got a rootkit infection that completely corrupted my hard drive - so had to have a new hard drive installed about a week ago (320 GB Internal 3.5" 7200RPM).
When I got the new hard drive, I installed Vipre Premium and Malwarebytes. I had Pirate Bay on my old hard drive and never had problems with it so I tried installing Pirate Bay and you guessed it, I got the infamous Searchqu/iLivid that took over Firefox.
I went online and followed directions by changing the home page by taking the steps: about:config, Keyword.URL, replaced the homepage to google, etc. It worked but somehow I did something and screwed it up. I can't even run "about:config" anymore - it goes to a page that says that it won't connect and to work off-line or something like that.
I was finally able to uninstall Firefox (it wouldn't let me uninstall it and I had to try about 10 times.) Now I'm using IE with a MSN.com homepage. Although it's annoying (I don't like Bing and want Firefox back) my computer was running fine. I reinstalled Firefox but it comes back with Searchqu every time.
The above is just annoying but now I have a much bigger problem: This AM when I turned my computer on, it was freezing or running so slow that I couldn't use it. I had to keep turning it off and on. Now it's an hour later and running fine.
This may or may not be important, but I looked in the Task Manager and saw something weird. I have 6 svchost.exe running and I've never seen that before. 1 is "network service (3K)" , 3 are "system (22K, 5K and 8K)", and 2 are "local service (4K and 3K.) BTW, I didn't know what a svchost.exe was - I had to look it up.
I ran the Vipre and Malwarebytes and everything is OK. I guess the Searchqu/iLivid are lurking somewhere hidden in my computer(?) I removed it in Programs but I've read that it can still be hidden somewhere.
I don't know a thing about computers - I am using all of this jargon b/c I've had help from BC before so I know how to run dds.txt, attach.txt, hijackthis and GMER but that's about it. So if anyone can help me, I'd appreciate the most simplistic instructions - like you're telling a 10 year old what to do!
Thanks once again. I really appreciate your help. -eileen