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Spywarestrike,nvctrl.exe,mssearchnet.exe Problems!


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#1 rdnzl06

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Posted 29 January 2006 - 11:02 AM

Hi,
1st time user of your site and a bit of a newbie when it comes to this stuff. So please forgive any dumb questions. I've been reading on your site that this problem seems to be very common but difficult to rid. I'm not quite sure how I got this infection on my computer cause I'm usually very careful opening up links and attachments but... anyway, i can see in the task manager that nvctrl.exe and mssearchnet.exe are in there and I can't remove them. I have already downloaded HijackThis and ewido also bookmarked Panda. I'm not sure how to post the HijackThis scan but I hope you can help.

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#2 rdnzl06

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Posted 29 January 2006 - 11:20 AM

Just to further explain, I also keep getting pop-ups in the taskbar telling me my computer is at risk. Also, Microsoft Antispyware pop-ups keep asking for authorization to allow spywarestrike to access my computer.I keep blocking this and letting the antispyware remove.

#3 -David-

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Posted 29 January 2006 - 12:13 PM

Hi There :thumbsup:

I have read your post and I think it would be wise for you to post a HijackThis log for an expert to review. I bet you are wondering what HijackThis is. Well it's a program that is simply able to show others what's going on inside your computer, in terms of infection etc..

I recommend you follow the HijackThis preparation guide which can be found here. It is important that you follow the guide closely. A number of scans will be run which may well fix your problem.

As the guide says, after you have completed the scans that are recommended, please post your "HijackThis" log in a new topic in the forum found here. Please add your system infomation and also what problems you are having. Please wait for a few days and one of our experts will get onto fixing your computer for you.

David

#4 rdnzl06

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Posted 29 January 2006 - 12:19 PM

Thanks I'll try that now.

#5 rdnzl06

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Posted 29 January 2006 - 01:02 PM

1 question though, when I'm running spybot or adaware should I disconnect my computer from the internet??

#6 -David-

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Posted 29 January 2006 - 01:41 PM

I don't think there is any need, but it won't matter if you don't
David




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