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Form not working in Chrome, Safari

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2 replies to this topic

#1 designer85


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Posted 03 November 2011 - 10:20 PM

I've created a form that a rental propety uses for its tennants to pay their bills. The customer enters the info, including the amount to pay, and must agree to a 3% processing fee. Once entered, the customer is taken to a secure form to enter the credit card info, which includes the amount, with the 3% already added.

This form works great in IE and FF, but some of their customers also use Chrome and Safari, and call them complaining that the form doesn't work.

The only issue I'm having is the dollar amount is not transferring to the secure form. Everything else transfers correctly.

Here is the link to the form: Form

Any help is appreciated! I'm not a javascript wizard, so this is about as far as I can take it on my own!

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#2 groovicus


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Posted 04 November 2011 - 09:00 AM

Your HTML is not valid. Start there first. http://validator.w3.org/

#3 mr roman

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Posted 18 November 2011 - 12:35 PM

have you tried running it yourself in chrome / safari?

also try without the "onsubmit" on your form tag. (optional but its best to rule it out early)

and are you 100% sure you named the input box for the amount properly? all of your other inputs have a suffix of UMbill<name> minus the dollar amount one. Try changing it to UMbillprice.

Edited by mr roman, 18 November 2011 - 12:36 PM.

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