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Windows 7 Shutdown Problems


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#1 Stealth Assassin

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Posted 03 November 2011 - 04:01 PM

hi there

ive had a few problems with shutting down windows 7.

it will either display the "shutting down" text and freeze or a plain green screen. i have tried changing the reistry entries as below:


[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management]

Set ClearPageFileAtShutdown value to 0 there is no value for this: the key does not exist


HKEY CURRENT USER\Control Panel\Desktop
Double click on the AutoEndTasks entry and replace the 0 with a 1 in the Value data text box


Double click on the WaitToKillAppTimeout entry in the right pane and change the Value data to 2000

Double click on the HungAppTimeout entry in the right pane and change the Value data to 1000

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Right-click on WaitToKillServiceTimeout and change it to 2000

i have run msconfig and disabled some programs.

there is no consistency as to when it shutsdown properly or not: most of the time it does yet sometimes it doesnt.

PC SPECIFICATION:
Acer Aspire X1301
4Gb RAM
AMD ATHLON II X4
NVIDIA GRAPHICS CARD
WINDOWS 7 HOME PREMIUM

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#2 Allan

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Posted 03 November 2011 - 05:21 PM

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

#3 Stealth Assassin

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Posted 06 November 2011 - 03:36 PM

ive ran ms config but nothing has been isolated.

the problem is not regular which might suggest an application not terminating on shutdown. i have ran malwarebytes and mcafee so there are no viruses im aware of.

#4 Allan

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Posted 06 November 2011 - 04:05 PM

Well, if it's intermittent that does make it harder to diagnose.

#5 Stealth Assassin

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Posted 06 November 2011 - 04:47 PM

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management]

Set ClearPageFileAtShutdown value to 0

the registry key for this does not exist. Could this be a cause? Im not sure how to add new keys/entries

#6 Allan

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Posted 06 November 2011 - 04:53 PM

No, if the key doesn't exist then it isn't enabled. That's not your problem. And that would cause a slow shutdown EVERY time.

Edited by Allan, 06 November 2011 - 04:54 PM.


#7 Stealth Assassin

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Posted 26 December 2011 - 05:36 AM

i have restored the system to factory defaults (un related issue) and initially i did not have any problems even after installing all my previous programs.

unfortunately it has bencome a problem again (intermittant shutdowns) but it does not occur on two other computers both running win 7. any realtime protection and active programs are the same (although i have multiple svchost.exe running).

i know others that have the same or simpilar problem so i dont know if its software or even hardware.

also, do you have any tips on how to speed up win 7 and help prevent it from crashing?




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