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Malware Bytes isn't removing all viruses...HJT log posted


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#1 lfg1978

lfg1978

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Posted 03 November 2011 - 03:38 PM

Hey guys, posting HJT log in hopes of getting some insight as to an issue with one of our workstation computers. Have run Malware Bytes and AVG is installed but couldn't get rid of some viruses. HJT log posted below. Any help would be appreciated...thanks!




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:14:39 PM, on 11/3/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\tbh\monitor\bin\tbhMonitor.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
c:\Program Files\tbh\base\bin\tbhDaemon.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\jgrey\My Documents\Downloads\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =


R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

http://r.office.microsoft.com/r/rlidOfficeSearchInstallRTM?clid=1033&ver=12&app=outlook.exe&p1=32&p2=5&p3=1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet

Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft

Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [tbhSystray] C:\Program Files\tbh\base\bin\tbhSystray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MRT] "C:\WINDOWS\system32\MRT.exe" /R
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [GoToMeeting] "C:\Program Files\Citrix\GoToMeeting\457\g2mstart.exe" "/Trigger RunAtLogon"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_Plugin.exe -update plugin
O4 - HKCU\..\RunOnce: [avg_spchecker] "C:\Program Files\AVG\AVG8\Notification\SPChecker.exe" /start
O4 - HKUS\S-1-5-21-3311646874-4211924590-162481019-6286\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

(User 'jgrey')
O4 - HKUS\S-1-5-21-3311646874-4211924590-162481019-6286\..\Run: [swg] "C:\Program

Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'jgrey')
O4 - HKUS\S-1-5-21-3311646874-4211924590-162481019-6286\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe"

/background (User 'jgrey')
O4 - HKUS\S-1-5-21-3311646874-4211924590-162481019-6286\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

(User 'jgrey')
O4 - HKUS\S-1-5-21-3311646874-4211924590-162481019-6286\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'jgrey')
O4 - S-1-5-21-3311646874-4211924590-162481019-6286 Startup: HUD 3.5.0.lnk = C:\Program Files\Fonality\HUD3.0\HUD3.exe (User 'jgrey')
O4 - S-1-5-21-3311646874-4211924590-162481019-6286 User Startup: HUD 3.5.0.lnk = C:\Program Files\Fonality\HUD3.0\HUD3.exe (User

'jgrey')
O4 - Global Startup: HUD 3.5.0.lnk = C:\Program Files\Fonality\HUD3.0\HUD3.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google

Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet

Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program

Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet

Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O15 - Trusted Zone: http://*.intranet
O15 - Trusted Zone: http://intranet.jumptvinc.com
O15 - Trusted Zone: http://*.intranet (HKLM)
O15 - Trusted Zone: http://intranet.jumptvinc.com (HKLM)
O15 - ESC Trusted Zone: http://runonce.msn.com
O15 - ESC Trusted Zone: http://runonce.msn.com (HKLM)
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) -

http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = JumpTV.Corp
O17 - HKLM\Software\..\Telephony: DomainName = JumpTV.Corp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = JumpTV.Corp
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = JumpTV.Corp
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} -

C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program

Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet

Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1ca387c623454ba) (gupdate1ca387c623454ba) - Google Inc. - C:\Program

Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: The Browser Highlighter Monitor (tbhMonitor.exe) - Unknown owner - C:\Program Files\tbh\monitor\bin\tbhMonitor.exe

--
End of file - 10662 bytes

Edited by lfg1978, 03 November 2011 - 03:39 PM.


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#2 HelpBot

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Posted 08 November 2011 - 03:40 PM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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Posted 13 November 2011 - 03:45 PM

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