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Was Google Redirect, now won't connect to any websites


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11 replies to this topic

#1 Pshad4Bama

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Posted 03 November 2011 - 03:38 PM

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Jonathan Gidley at 13:28:27 on 2011-11-03
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1408 [GMT -5:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\COMODO\COMODO System-Cleaner\Cleaner_Validator.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\rundll32.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.sony.com/vaiopeople
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
TB: {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - No File
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
uPolicies-explorer: RestrictRun = 0 (0x0)
mPolicies-explorer: RestrictRun = 0 (0x0)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
Trusted Zone: turbotax.com
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://www.ritzpix.com/net/Uploader/LPUploader45.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/3/9/8/398422c0-8d3e-40e1-a617-af65a72a0465/LegitCheckControl.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - hxxp://web1.shutterfly.com/downloads/Uploader.cab
DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} - hxxp://www.ritzpix.com/net/Uploader/ImageUploader3.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} - hxxp://samsclubus.pnimedia.com/upload/activex/v3_0_0_2/PhotoCenter_ActiveX_Control.cab
TCP: Interfaces\{E9289AF8-4CD7-46A2-9FBC-E0BBEBC5ED89} : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jonathan gidley\application data\mozilla\firefox\profiles\a2sw6jhs.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-8-29 64512]
R1 CFRMD;CFRMD;c:\windows\system32\drivers\CFRMD.sys [2010-12-9 66584]
R1 CFRPD;CFRPD;c:\windows\system32\drivers\CFRPD.sys [2010-12-9 33232]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R1 SAVRKBootTasks;Boot Tasks Driver;c:\windows\system32\SAVRKBootTasks.sys [2011-9-1 18816]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 Cleaner_Validator;COMODO System - Cleaner Service;c:\program files\comodo\comodo system-cleaner\Cleaner_Validator.exe [2010-12-9 305600]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-2-15 1405384]
S1 SBRE;SBRE;\??\c:\windows\system32\drivers\sbredrv.sys --> c:\windows\system32\drivers\SBREdrv.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-22 136176]
S2 portD;CMS PortIO Service;c:\windows\system32\drivers\portd2k.sys --> c:\windows\system32\drivers\portd2k.sys [?]
S3 EraserUtilDrv11010;EraserUtilDrv11010;\??\c:\program files\common files\symantec shared\eengine\eraserutildrv11010.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrv11010.sys [?]
S3 fixustor;fixustor;c:\windows\system32\drivers\fixustor.sys --> c:\windows\system32\drivers\fixustor.sys [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-1-22 136176]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-2-15 15232]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\65.tmp --> c:\windows\system32\65.tmp [?]
S3 RTL8192su;Airlink101 AWLL6077v2 Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\system32\drivers\rtl8192su.sys --> c:\windows\system32\drivers\RTL8192su.sys [?]
S3 SmartpenBus;Smartpen Enumerator;c:\windows\system32\drivers\SmartpenBus.sys [2008-8-16 38528]
S3 SmartpenCom;Smartpen Communications;c:\windows\system32\drivers\SmartpenCom.sys [2008-8-16 35328]
S3 sxuptp;SXUPTP Driver;c:\windows\system32\drivers\sxuptp.sys --> c:\windows\system32\drivers\sxuptp.sys [?]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2011-09-01 20:27:57 19215 ----a-w- c:\windows\cscmondump.bin
2011-08-29 18:48:11 1700352 ----a-w- c:\windows\system32\gdiplus.dll
2011-08-29 02:49:21 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 13:29:49.57 ===============

Attached Files



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#2 HelpBot

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Posted 08 November 2011 - 03:40 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 nasdaq

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Posted 10 November 2011 - 10:46 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Go start > run box and type cmd and hit OK
type
ipconfig /flushdns <-- (The space between g and / is needed)

repeat with
ipconfig /renew

Then hit Enter, type Exit, hit Enter
*/*

If the internet service is not back try this.

Remove the proxy settings.

In Internet Explorer go to Tools - Internet Options - Connections Tab - Lan Settings and remove the reference to 127.0.0.1:xxxx if found, then uncheck "Use a proxy server" and check "Automatically detect settings".
===

If you use Firefox in Tools Menu > Options... > Advanced Tab > Network Tab > Connection > Settings. Select the Auto-detect proxy settings for this network option. Or no proxy if you do not need it.
===

If you can please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall
===

#4 Pshad4Bama

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Posted 11 November 2011 - 07:35 PM

Thanks for your help.
Still can't connect to the internet either wirelessly or wired.

Attached Files



#5 nasdaq

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Posted 12 November 2011 - 09:53 AM

How to Repair Winsock and TCP/IP
http://www.wikihow.com/Repair-Winsock-and-TCP/IP

Quoted from that page.

Go to Start>Run, type in: netsh int ip reset c:\resetlog.txt
Restart your computer and you're done.
Follow the steps below if you have XP SP2 (this only works on windows XP SP2 and later).
Go to regedit.
Go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Services
Click on Winsock and Delete.
Click on Winsock2 and Delete.
Close registry.
Restart your computer
Go to properties of Local Area Connection
Click on the Install button in the Properties window
Choose PROTOCOL, then click on ADD button.
Click on HAVE DISK button...
Type in C:\windows\inf\nettcpip.inf in the dialog box and click OK.
Choose from the list INTERNET PROTOCOL TCP/IP in the list, and click OK.
Click CLOSE.
Reboot your computer.


How is it now.

#6 Pshad4Bama

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Posted 12 November 2011 - 02:01 PM

When I try to install the new protocol, it says "the specified location does not contain information about your hardware."

#7 Pshad4Bama

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Posted 12 November 2011 - 02:09 PM

But I selected c:\windows\inf and I brought up the right file.
I selected Microsoft tcp/ip and it installed.

After rebooting, the wired network connection works fine getting to any website. Woohoo!
Unfortunately the wireless network connection seems infected or affected because it doesn't detect any network other than something called "wavelan" which isn't a real network. I know because it detected it in two locations that are 80 miles apart!!!
Any ideas? Thanks so much.

#8 nasdaq

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Posted 13 November 2011 - 08:11 AM

Try to reset the router.

How to Reset a Router Back to the Factory Default Settings
http://www.ehow.com/how_2110924_reset-back-factory-default-settings.html

Then, please reconfigure it back to your preferred setting.. Below is the list of default username and password, should you don't know it ;)

http://www.routerpasswords.com/
http://www.phenoelit-us.org/dpl/dpl.html
===

Reset for Linksys, Netgear, D-Link and Belkin Routers
http://www.techsupportforum.com/2763-reset-for-linksys-netgear-d-link-and-belkin-routers/

How to Secure Your Wireless Router
http://www.ehow.com/how_2253625_secure-wireless-router.html

#9 Pshad4Bama

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Posted 13 November 2011 - 08:34 AM

Ok, I reset the router but it had no effect.

#10 nasdaq

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Posted 13 November 2011 - 10:29 AM

Launch Notepad, and copy/paste all the blue instructions below to it.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save

REGEDIT4
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains]


Then, disconnect from the Internet!
Next,
Back on the Desktop, double-click on the fixme.reg file you just saved and click on Yes when asked to merge the information.

On a Vista or Windows 7 operating system right click on the fixme.reg file and run as Administrator.

Optional if the following programs are in your computer.
Note that since the Domains are deleted SpywareBlaster protection must be re-enabled. Spybot's Immunize feature must be used again, also you have to re-install IE-SpyAd if installed.

p.s.
Open Control panel and select "Network and Sharing Network."

A few options are available to you.

I would start first to troubleshouting the connection.

What is recommended?

#11 Pshad4Bama

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Posted 13 November 2011 - 01:00 PM

The troubleshooter didn't seem to have options that applied to my problem.
I right clicked on the wireless networking icon in the system tray and chose repair.
It could not complete the repair because it could not connect to the wireless network.
I tried uninstalling the wireless adapter in Device Manager and then rebooted to reinstall.

That seems to have fixed the problem.
Thank you so much!!

#12 nasdaq

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Posted 13 November 2011 - 02:17 PM

Glad we could help.

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

Surf Safely, and Think Prevention!
===




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