Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Undeletable rootkit?

  • This topic is locked This topic is locked
2 replies to this topic

#1 Bruce2765218


  • Members
  • 3 posts
  • Local time:09:31 AM

Posted 03 November 2011 - 12:53 PM

Friend's computer.
It has Trend Titanium / Windows Security Essentials / MAB installed and running.
Trend was blocking our club's site, I turned off all addons and was able to then see the site.
I noticed that microsoft updates wouldn't run, I couldn't enable updates from the tool tray, but could from the secruty center.

### Running defogger caused the cursor to bounce around the DOS screen
### Running ddr.scr gave the error that "not a recognized program" and when I did get it to start, same issue as defogger.

Updated MAB, now the service terminates on boot: "MBAMservice terminated unexpectedly - See the event log"
## Service Event log: The MBAMservice entered the stopped state
## Application Event log: Many windows serch indexing error (maybe something I did), and A Windows security service center start message around the time that MBAM stopped. No ther messages.

TDSkiller.exe shows unsigned files (in windows/system32?) but they stay there.
MSE is hidden.
Windows Installer seems to have issues as well.

Ran Trend's Rootkit buster, RU botted, and HiJack this (scan and fix). Nothing too unusual still no MS update website access.

Scaned with F-secure (Linux online boot) and found a suspicious file (and one in the system restore directgory) that I couldn't delete.
Used SysInternals to look at processes that may have the file open and didn't see any (or maybe I don't know the tool well enough).

Running combofix allowed me to to the microsoft update site, but was re-infected (ala stuxnet?) before I could get the updates installed.
Updates downloaded (very slowly), but did not uncompress or install.

Anything I should do short of repaving?

BC AdBot (Login to Remove)


#2 boopme


    To Insanity and Beyond

  • Global Moderator
  • 73,530 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:09:31 AM

Posted 03 November 2011 - 01:05 PM

Hello having run ComboFix we need to see that and a DDS log.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you have.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,049 posts
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:09:31 AM

Posted 03 November 2011 - 06:16 PM


Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic426193.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users