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Win 2000 Server - USBSTOR.SYS causes BSOD


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#1 jonas914

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Posted 03 November 2011 - 12:08 PM

I have a Windows 2000 server at work, it only does IIS for web, and FTP. i would rather not have to wipe it and reinstall! I am not the person who setup PHP and the SSL certs, etc... and don't want to be stuck doing it.

Anyhow, here's what's going on... I need to plug in a USB external drive to backup some stuff on it, and it will be permanent.
When I plug in a USB drive, it goes through the finding new hardware, USB ATA Serial Adapter, then USB Mass Storage Device and gives me the "Do you want Windows to search for a driver automatically" message.
(I have tried every which way till sunday, letting windows update, getting driver from SP/i386 folder, copying from another machine, you name it)
EVERY time it attempts to start USBSTOR.SYS, it gives me a BSOD:
0x0000000A IRQL_NOT_LESS_THAN_OR_EQUAL, and references NTOSKRNL.EXE

I have another Windows 2000 server right next to it, and it is happy as a clam with USB drives. I have checked service packs and driver versions, and they are identical. I fear something is broken deeper in Windows 2000 OS.
Do you think I have any chance of getting this to work without reformatting?

Oh, and it does the same crash even with just a thumb-drive.

Jonas

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#2 jonas914

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Posted 17 April 2012 - 12:24 AM

SOLVED!

Bought a new server machine and installed 2008.

Obviously nobody has a clue. 500 people read my post and nobody answered. Hmmm, oh well.

#3 InadequateInfirmity

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Posted 22 April 2012 - 08:16 PM

Sorry that you did not get a reply. In the Future if you get a blue screen you can view the logs with a couple of programs.
http://www.nirsoft.net/utils/blue_screen_view.html
Also
http://www.resplendence.com/whocrashed

You can anaylyze the files with this link,and google.
http://www.resplendence.com/whocrashed
Also you might use the info below to pin point the driver causing the issue.
http://msdn.microsoft.com/en-us/library/windows/hardware/ff545448%28v=vs.85%29.aspx

Hope this helps.

#4 jonas914

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Posted 23 April 2012 - 11:41 PM

Thanks. The machine is still sitting there. If I ever have extra time (not likely) I might get curious and see what I can figure out. I don't like defeat.

#5 InadequateInfirmity

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Posted 25 April 2012 - 11:10 PM

if you want get me the logs from bluescreen view and I will view them

#6 cryptodan

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Posted 26 April 2012 - 08:26 AM

More then likely Windows 2000 Server wasn't updated with the latest service packs or hardware drivers.




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