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system security 2012


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#1 sychaeus

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Posted 03 November 2011 - 02:28 AM

Hi,

I'm having a problem getting rid of a virus- system secuirty 2012.
I've followed the guide here: http://www.bleepingcomputer.com/virus-removal/remove-system-security-2011
And it seemed to work- we're able to access programs and files, im just worried that in the start menu i've still got what appears to be a program shortcut to "System Security 2012"

Any advice about this would be much appreciated.


Thanks

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#2 Broni

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Posted 03 November 2011 - 02:14 PM

Welcome aboard Posted Image

What Windows version is it?

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#3 sychaeus

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Posted 03 November 2011 - 03:17 PM

Thankyou :)

It's Windows 7.

#4 Broni

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Posted 03 November 2011 - 03:26 PM

Open Windows Explorer, click Tools>Folder options>View tab, UN-check "Hide protected operating system files".
Press F5 to refresh Windows Explorer.

Now take ownership of C:\ProgramData folder: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

Expand "ProgramData" folder.
Scroll down to "Start Menu" folder.
In right pane you should see "System Security 2012" link (it may be located in "Programs" subfolder).
Delete it.

Click Tools>Folder options>View tab, checkmark "Hide protected operating system files".
OK it.

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#5 sychaeus

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Posted 03 November 2011 - 04:27 PM

It's gone!
\o/

Thankyou so much :)

#6 Broni

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Posted 03 November 2011 - 04:45 PM

You're very welcome Posted Image

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#7 lesscan

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Posted 04 November 2011 - 09:16 PM

Open Windows Explorer, click Tools>Folder options>View tab, UN-check "Hide protected operating system files".
Press F5 to refresh Windows Explorer.


THIS - I do not find. I can open WE but I see no "TOOLS" or anything after WE.

Im also running W7

#8 Broni

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Posted 04 November 2011 - 09:22 PM

lesscan
Please create your own topic.

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