Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Webroot installation causing BSOD?


  • Please log in to reply
4 replies to this topic

#1 Doper

Doper

  • Members
  • 63 posts
  • OFFLINE
  •  
  • Local time:12:27 PM

Posted 02 November 2011 - 11:02 PM

mods delete this thread the problem was fixed.

Edited by Doper, 02 November 2011 - 11:19 PM.


BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,047 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:02:27 PM

Posted 03 November 2011 - 02:44 PM

Why not share the solution in case others have a similar problem?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#3 Doper

Doper
  • Topic Starter

  • Members
  • 63 posts
  • OFFLINE
  •  
  • Local time:12:27 PM

Posted 03 November 2011 - 05:52 PM

Why not share the solution in case others have a similar problem?


Well what occured was after installing the new Webroot System secure my computer just randomly flashed a blue screen and then started to reset. After about an hour of frustration all I did was click F8 and chose to revert to a previous system configuration and voila it worked. All I had to do was that. I reinstalled webroot and have had no problems since.

#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 52,047 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:02:27 PM

Posted 04 November 2011 - 05:37 AM

Thanks for letting us know.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 Doper

Doper
  • Topic Starter

  • Members
  • 63 posts
  • OFFLINE
  •  
  • Local time:12:27 PM

Posted 04 November 2011 - 12:06 PM

I'll add a little more. My computer started to freeze up as the new webroot was installing and then it just froze. I did a hard reset and got into safemode and installed the new webroot manually. Rebooted into normal and then errors started occurring as described above. So I did the F8 deal and clicked don't restart if error occurs. I got two errors an ssfonm.sys error and an irql_not_less_or_equal error after uninstalling. went into safemode w/networking and reinstalled to make sure it was proper. Rebooted again pressing F8 and chose to restore to last working configuration and everything was fine.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users