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Infected with Trojan.zeroaccess & google keeps redirecting


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2 replies to this topic

#1 val90

val90

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Posted 02 November 2011 - 11:55 AM

Hello I am in college and really need this computer fix ASAP. I had this problem about a week ago with trojan.zeroaccess and my dad was trying to remove it with NAV. Then came with google redirecting everytime I did a search. My dad tried everything but not very successful even with the combofix and now I don't even have the internet connection. Thank you very much for helping me.
Thanks,
Valerie


========
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by User at 9:13:18 on 2011-11-02
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1627 [GMT -6:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\mgabg.exe
C:\WINDOWS\system32\PDFCreatorMessages.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\WINDOWS\system32\wscntfy.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.babylon.com/home?AF=18320
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Babylon toolbar helper: {2eecd738-5844-4a99-b4b6-146bf802613b} - c:\program files\babylontoolbar\babylontoolbar\1.4.35.10\bh\BabylonToolbar.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - c:\program files\dvdvideosofttb\prxtbDVDV.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Babylon IE plugin: {9cfaccb6-2f3f-4177-94ea-0d2b72d384c1} - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: DVDVideoSoftTB Toolbar: {872b5b88-9db5-4310-bdd0-ac189557e5f5} - c:\program files\dvdvideosofttb\prxtbDVDV.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: Babylon Toolbar: {98889811-442d-49dd-99d7-dc866be87dbc} - c:\program files\babylontoolbar\babylontoolbar\1.4.35.10\BabylonToolbarTlbr.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [PDFCreatorClient] c:\program files\jawssystems\jaws pdf creator\PDFClient.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Free YouTube Download - c:\documents and settings\user\application data\dvdvideosoftiehelpers\freeyoutubedownload.htm
IE: Free YouTube to MP3 Converter - c:\documents and settings\user\application data\dvdvideosoftiehelpers\freeyoutubetomp3converter.htm
IE: Translate this web page with Babylon - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/ActionTU.htm
IE: Translate with Babylon - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/Action.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - res://c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/ActionTU.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: chase.com\chaseonline
Trusted Zone: intuit.com\ttlc
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 4.2.2.1
TCP: Interfaces\{60B6D471-F16C-46F1-9974-7166D7A3653B} : DhcpNameServer = 4.2.2.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Handler: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} - c:\program files\sharp\sharpdesk\ExplorerExtensions.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\user\application data\mozilla\firefox\profiles\cl74zhvm.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2269050&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/services/hp/
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=FLV&o=102840&locale=en_US&apn_uid=0EB9DAE4-B9F2-4C7F-A3BC-66147E5678B9&apn_ptnrs=5A&apn_sauid=57753266-A8B2-471B-97CB-4E64C9FD0A45&apn_dtid=YYYYYYYYUS&&q=
FF - plugin: c:\documents and settings\user\local settings\application data\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\progra~1\palm\packag~1\NPInstal.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
.
============= SERVICES / DRIVERS ===============
.
R0 FSProFilter;FSPro File Filter;c:\windows\system32\drivers\FSPFltd.sys [2011-10-26 41912]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-10-26 442200]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-10-26 320856]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-10-26 20568]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-10-26 44768]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
S3 Amazon Download Agent;Amazon Download Agent;c:\program files\amazon\amazon games & software downloader\AmazonGSDownloaderService.exe [2011-7-25 401920]
.
=============== File Associations ===============
.
.scr=AutoCADScriptFile
.
=============== Created Last 30 ================
.
2011-10-29 20:37:11 -------- d-----w- c:\documents and settings\all users\application data\Broadcom Corporation
2011-10-28 18:25:27 -------- d-----w- c:\documents and settings\user\application data\PriceGong
2011-10-28 05:41:14 -------- d-----w- C:\Xerox
2011-10-28 05:36:00 25856 -c--a-w- c:\windows\system32\dllcache\usbprint.sys
2011-10-28 05:36:00 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
2011-10-28 04:37:16 -------- d-----w- c:\documents and settings\user\application data\BACS.exe
2011-10-27 21:47:21 -------- d-sha-r- C:\cmdcons
2011-10-27 21:44:19 98816 ----a-w- c:\windows\sed.exe
2011-10-27 21:44:19 518144 ----a-w- c:\windows\SWREG.exe
2011-10-27 21:44:19 256000 ----a-w- c:\windows\PEV.exe
2011-10-27 21:44:19 208896 ----a-w- c:\windows\MBR.exe
2011-10-26 23:06:19 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-10-26 23:05:05 41184 ----a-w- c:\windows\avastSS.scr
2011-10-26 23:04:35 -------- d-----w- c:\program files\AVAST Software
2011-10-26 23:04:35 -------- d-----w- c:\documents and settings\all users\application data\AVAST Software
2011-10-26 19:42:37 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2011-10-26 18:10:47 41912 ----a-w- c:\windows\system32\drivers\FSPFltd.sys
2011-10-26 18:10:47 -------- d-----w- c:\program files\My Lockbox
2011-10-26 17:54:03 -------- d-sh--w- c:\documents and settings\user\local settings\application data\31e28de2
2011-10-26 17:33:17 -------- d-----w- C:\For Sync
2011-10-26 17:03:17 -------- d-sh--w- C:\ArcBackupDeviceInfo
2011-10-26 16:45:55 -------- d-----w- c:\documents and settings\user\local settings\application data\ArcSoft
2011-10-26 16:45:21 -------- d-----w- c:\documents and settings\all users\application data\ArcSoft
2011-10-11 17:44:30 762880 ----a-w- c:\program files\asfbinwin.exe
2011-10-10 19:25:40 -------- d-----w- c:\documents and settings\user\application data\BabylonToolbar
2011-10-10 19:25:33 -------- d-----w- c:\documents and settings\user\local settings\application data\Babylon
2011-10-10 19:23:36 143360 ----a-w- c:\program files\mozilla firefox\BabyFox.dll
2011-10-10 19:23:24 -------- d-----w- c:\program files\Babylon
2011-10-10 19:22:44 -------- d-----w- c:\program files\BabylonToolbar
2011-10-10 19:22:24 -------- d-----w- c:\documents and settings\all users\application data\Babylon
2011-10-10 19:22:23 -------- d-----w- c:\documents and settings\user\application data\Babylon
2011-10-10 19:22:12 -------- d-----w- c:\program files\VOB Cutter
2011-10-10 18:46:52 -------- d-----w- c:\documents and settings\user\local settings\application data\WMTools Downloaded Files
2011-10-10 18:34:48 848 --sha-w- c:\documents and settings\all users\application data\KGyGaAvL.sys
2011-10-10 18:33:19 -------- d-----w- c:\documents and settings\user\Corel
2011-10-10 17:59:19 -------- d-----w- c:\documents and settings\user\application data\ConverterLite
2011-10-10 17:58:43 -------- d-----w- c:\program files\ConverterLite
2011-10-10 16:50:31 -------- d--h--w- c:\windows\msdownld.tmp
2011-10-10 16:50:16 -------- d-----w- c:\windows\Logs
2011-10-10 16:48:34 -------- d-----w- c:\program files\Essentials Codec Pack
2011-10-10 16:36:54 -------- d-----w- c:\documents and settings\user\application data\Nullsoft
2011-10-10 16:19:55 -------- d-----w- c:\program files\DVD Knife
2011-10-10 16:05:20 98304 ----a-w- c:\windows\system32\Msdxm11.ocx
2011-10-10 16:05:20 618496 ----a-w- c:\windows\system32\MSSTTFTTM.ocx
2011-10-10 16:05:20 209192 ----a-w- c:\windows\system32\tabctl32.ocx
2011-10-10 16:05:19 212992 ----a-w- c:\windows\system32\sql.dll
2011-10-10 16:05:19 -------- d-----w- c:\program files\DVD Cutter
2011-10-10 15:36:33 -------- d-----w- c:\program files\Conduit
2011-10-10 15:36:32 -------- d-----w- c:\documents and settings\user\local settings\application data\DVDVideoSoftTB
2011-10-10 15:36:22 -------- d-----w- c:\program files\ConduitEngine
2011-10-10 15:36:22 -------- d-----w- c:\documents and settings\user\local settings\application data\ConduitEngine
2011-10-10 15:36:19 -------- d-----w- c:\program files\DVDVideoSoftTB
2011-10-10 15:36:19 -------- d-----w- c:\documents and settings\user\local settings\application data\Conduit
2011-10-10 15:33:28 -------- d-----w- c:\documents and settings\user\application data\DVDVideoSoftIEHelpers
2011-10-10 15:32:21 -------- d-----w- c:\documents and settings\user\application data\DVDVideoSoft
2011-10-10 15:31:31 -------- d-----w- c:\program files\DVDVideoSoft
2011-10-10 15:31:31 -------- d-----w- c:\program files\common files\DVDVideoSoft
.
==================== Find3M ====================
.
2011-10-27 23:20:37 256 ----a-w- c:\windows\system32\pool.bin
2011-10-26 18:51:04 139264 ----a-w- c:\windows\system32\PDFCreatorMessages.exe
2011-10-26 18:00:20 87560 ----a-w- c:\windows\system32\mgabg.exe
2011-10-06 00:21:22 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-26 17:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 17:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 17:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ------w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ------w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
.
============= FINISH: 9:14:35.42 ===============

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Posted 07 November 2011 - 12:00 PM

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