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Suspicious Process


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5 replies to this topic

#1 uboy

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Posted 02 November 2011 - 08:46 AM

Hi All,

I'm new to here & expect your fullest co-operation to sort out my pc infection !
Let me explain it clearly.

* First I felt this as Chrome & ESET AV stopped working & when I tried to have a look using Process Explorer, it also stopped working.
* Task Manager was healthy & there was a suspicious process called 66777827:470615548.exe there.
* Having found a solution over the web, I finally managed to get rid of this process using Spyware Process Detector. Found that this software has restricted the malware process at start-up by adding a registry entry;
HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Image File Execution Options\66777827:470615548.exe
* After this I could use Process Explorer & Chrome by re-installing them.
* ESET didn't work & when trying to re-install it said "Windows Installer Service Access Denied". I then changed missing permission to the Service & Started & after that completely uninstalled ESET with registry entries & re-installed it...but it's Real-time system protection & Spyware protection modules showed Non-Functional.
* Then I searched the registry for "66777827" & found these entries...

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\e3f2fa03
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\e3f2fa03
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\e3f2fa03
(These didn't have any sub-keys such as Enum, Security, Parameters like in other services, but only had following data)
ImagePath = \systemroot\66777827:470615548.exe
Start = 0x00000003(3)
Type = 0x00000001(1)

Also as per this image path, I didn't find an .exe, but found a FILE (without an extension) called 66777827 & 0.log empty notepad in C:\WINDOWS.

Then I deleted all these Registry Entries & Two Files....but when I REBOOT, THEY ARE CREATED AGAIN

* Following above data, I found this hiiden folder "C:\Documents and Settings\%User%\Local Settings\Application Data\e3f2fa03" with some sub-folders & files in it & I deleted this entire folder & IT NEVER APPEARED AGAIN AFTER RE-BOOTS.

* Now as per my little knowledge on these, there remain only above 03 registry entries & 02 files which are created again & again once deleted & reboot.
* Finally I got getservice.bat from your site & obtained a log of services running...but there were nothing with names e3f2fa03 or 66777827

Please look into this & help me guys & ask me anything...I will explain as I can....

Thanks
Uditha

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#2 uboy

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Posted 02 November 2011 - 10:36 PM

Anybody Home....to have a look ????
:mellow:

#3 bloopie

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Posted 03 November 2011 - 09:32 PM

Hi, and welcome to BC!!! :thumbsup:

My name is bloopie, and I'll see if I can help you determine where you stand with your problems.

First of all, please be patient. There are plenty of users needing help with their computers and with a limited staff, we are trying our best to accommodate everyone. Sometimes posts get missed, especially if you have replied to your own first post! Our helpers look for the oldest post without a reply, and if you reply to your own post, our staff may easily mistake it for a topic taken!

As we are in the AII forums, we cannot secure scripted registry fixes, nor should we run any registry scanning tools here.

However, Malwarebytes can handle many of the registry problems you speak of!

So let's get a log:

Please download Malwarebytes' Anti-Malwareand save it to your desktop.
Download Link 1
Download Link 2Malwarebytes' may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes' when done.
Note: If Malwarebytes' encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes' from removing all the malware.

Please also download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Please post both logs in your next reply.

bloopie

#4 rghm

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Posted 04 November 2011 - 08:01 AM

Be aware, I am not from the staff or other authorized person to give you advices here.
I am answering to you only because I had the same problem, even put a question in this forum, and got no answer so far. Fortunately I have asked in another place too and find out it is a ZeroAccess virus.
I made some investigations and here is what I did:
-I have used Hitman Pro and Gmer; after that I was able again to run an antivirus (before that, all of them closed unexpected or stopped) - this stopped that exe process from Task Manager, with many numbers.
-I have installed a free antivirus and scan with this
-I have run the TDSS Killer (be careful, I think I read a warning here in this forum about using TDSS Killer)
-I made a scan with AntiZeroAccess from Webroot, and this told me "your system is not infected by ZeroAccess/Max++ Rootkit!"
Please be adviced, this is only how I get rid of the same kind of virus.

Edited by rghm, 04 November 2011 - 08:02 AM.


#5 Blathnat

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Posted 09 November 2011 - 11:50 PM

Some tools are capable of removing certain parts of the Zeroaccess infection, but I have seen two machines stuck in a boot loop on another forum as the result of unfortunate advice. Not all Zeroaccess infections are identical, nor do they necessarily affect the same files. I strongly recommend waiting for trained assistance.

#6 bloopie

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Posted 10 November 2011 - 11:24 PM

Hello again uboy,

Please follow the instructions in post #3 of this thread if you still need help.

The other posts to this thread aren't bad, but they may not pertain exactly to your problem. We need to see some logs from your computer to be sure of what infection we are dealing with.

These instructions are for the Original Poster, and no one else!
All other members with similar problems, please post a separate topic in the AII forum.

bloopie




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