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BlueScreen ID: 1033

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4 replies to this topic

#1 Bobbeh123


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Posted 01 November 2011 - 11:31 PM

Hello all, two times since I got this new computer it has ended up Bluescreening.

I have noticed that during both of these times, my internet stops working. A process (which i believe relates to my Ralink Wireless LAN Card) called "svchost.exe" takes a lot of memory and the service name is "wudfsvc". Then I check the performance tab and my CPU's performance spikes 25-40% constantly. Then, the only time I receive the bluescreen is when I try to shut down my computer (if my cpu usage isn't spiking and I do have access to the internet, it shuts down fine and normal, it is only during this weird random event that I get bluescreen trying to shut down). I had installed drivers for my videocard, but that is about it. I did NOT install any drivers relating to my LAN card.

Please note that this occurs randomly and that particular service is always running at 150k memory usage. However, the only time I get this bluescreen is when the CPU usage start to spike, my internet goes down and I try to shut down my computer.

Upon restarting my computer if this happens, it gets stuck on the splashscreen. So I end up turning it off completely and doing anormal boot up and the computer works perfectly fine.

Here is the log after the bluescreen:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 000000000000000B
BCP4: FFFFFA800802C000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

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I can't post the .dmp file log because apparently I don't have administrator rights to open it even though i AM the admin. Any help with this would be appreciated.

I have a Bluescreenviewer BSOD.txt file attached, so feel free to take a look at it.

It is an Alienware Aurora R3

Windows 7 64
i5-2400 3.10 ghz
radeon 6950

Attached Files

  • Attached File  BSOD.txt   3.51KB   10 downloads

Edited by Bobbeh123, 01 November 2011 - 11:49 PM.

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#2 noknojon


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Posted 02 November 2011 - 05:51 AM

Hi Bobbeh and Welcome -
The "top" Dump lists - Crash Time : 11/1/2011 9:02:41 PM states - -
Caused By Driver : usbhub.sys
Crash Address : ntoskrnl.exe+7cc40

While the "bottom" Dump lists - Crash Time : 10/25/2011 8:16:31 PM states - -
Caused By Driver : netr28ux.sys
Crash Address : ntoskrnl.exe+7cc40

Locale ID: 1033
This usually relates to your location in the world (can you please list your country or state).

Thank You -

#3 Bobbeh123

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Posted 02 November 2011 - 06:29 AM

I live in the USA, in California. Is there anyway i can fix these BSODs?

#4 jhayz


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Posted 02 November 2011 - 07:31 AM




#5 hamluis



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Posted 03 November 2011 - 07:48 AM

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.


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