Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows loads slow, programs don't respond, black background


  • This topic is locked This topic is locked
6 replies to this topic

#1 Rashad Thompson

Rashad Thompson

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:03 PM

Posted 01 November 2011 - 03:59 PM

I got infected by the bug that hides all of your files (desktop, all programs, administrative tools, etc.). I managed to get my folders back up and my start menu is organized again, but my computer still performs slowly. Sometimes it takes about 2-4 minutes or longer to load after selecting a user when it used to only take a few seconds, I usually can't run any programs for more than about 15 minutes without the program freezing or the computer crashing (especially programs that use a lot of resources such an Adobe program), and I cannot access the security options/task manager by pressing ctrl+alt+delete. Also, the sound on my audio programs is blaring and distorted sometimes, don't know if that is a symptom of the infection or not but it just recently started and it happens through my speakers and headphones. I have run a couple of anti-malware programs including Spyware Doctor and MalwareBytes and they got me to a point of minimal operation, and now I need help getting rid of the rest of this thing. Thanks in advance for any assistance you are able to render.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_29
Run by MHSA Head Start at 12:51:05 on 2011-11-01
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3067.1837 [GMT -5:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spyware Doctor *Enabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
SP: Norton Internet Security *Enabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_5f120bca41bba11b\STacSV.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Ask.com\Updater\Updater.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PC Tools Security\pctsGui.exe
C:\Program Files\PC Tools Security\BDT\FGuard.exe
C:\Program Files\Pando Networks\Media Booster\PMB.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Windows\system32\DRIVERS\o2flash.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\PC Tools Security\pctsAuxs.exe
C:\Program Files\PC Tools Security\pctsSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\conhost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.att.net
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.9.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.9.0.12\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.9.0.12\coIEPlg.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - c:\program files\pc tools security\bdt\PCTBrowserDefender.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
uRun: [AdobeBridge]
uRun: [PlayNC Launcher]
uRun: [Pando Media Booster] c:\program files\pando networks\media booster\PMB.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI
mRun: [PCTools FGuard] c:\program files\pc tools security\bdt\FGuard.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
dPolicies-system: DisableTaskMgr = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {99FE5072-78AA-4FEE-89BA-69A5FA55343F} - hxxp://download.microsoft.com/download/B/3/A/B3A2EA73-793D-4ABE-992D-C81140384044/igdtoolx.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{6770E49F-2EF5-45B9-BCF6-7794104150A9} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{7190C440-1271-4B27-8610-596BD6B5580A} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{7190C440-1271-4B27-8610-596BD6B5580A}\1445C4D275946494 : DhcpNameServer = 172.16.24.1 205.152.37.23 205.152.144.23 205.152.132.23
TCP: Interfaces\{7190C440-1271-4B27-8610-596BD6B5580A}\2456C6B696E6F5E4F575962756C6563737F5143453535464 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{7190C440-1271-4B27-8610-596BD6B5580A}\2656C6B696E6534376 : DhcpNameServer = 192.168.2.1 156.154.70.11 156.154.71.11
TCP: Interfaces\{7190C440-1271-4B27-8610-596BD6B5580A}\C696E6B6379737 : DhcpNameServer = 207.203.159.23 205.152.37.23
TCP: Interfaces\{7190C440-1271-4B27-8610-596BD6B5580A}\D4963737963737960707960284561646023547162747 : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{E8CE52F4-89F0-4D21-8CD6-FADFAE679937} : NameServer = 172.26.38.1 172.26.38.2
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\mhsa head start\appdata\roaming\mozilla\firefox\profiles\keseh44w.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\3.0.40624.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npContribute.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dvstreaming.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\users\mhsa head start\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-10-29 326688]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-10-29 338880]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1109000.00c\symds.sys [2011-10-12 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1109000.00c\symefa.sys [2011-10-12 173176]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\bashdefs\20110518.001\BHDrvx86.sys [2011-5-19 802936]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1109000.00c\cchpx86.sys [2011-10-12 485512]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.0.0.136\definitions\ipsdefs\20110518.001\IDSvix86.sys [2011-5-19 353912]
R1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\drivers\PCTSD.sys [2011-10-29 184536]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1109000.00c\ironx86.sys [2011-10-12 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1109000.00c\symtdiv.sys [2011-10-12 340088]
R2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\pc tools security\bdt\BDTUpdateService.exe [2011-10-29 337872]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.9.0.12\ccsvchst.exe [2011-10-12 126400]
R2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\nvidia corporation\nvidia updatus\daemonu.exe [2011-5-12 2218600]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2011-10-29 371472]
R2 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2011-10-29 1117144]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2011-4-7 378472]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2010-1-28 4231680]
R3 O2MDGRDR;O2MDGRDR;c:\windows\system32\drivers\o2mdg.sys [2010-1-28 58528]
R3 O2SDGRDR;O2SDGRDR;c:\windows\system32\drivers\o2sdg.sys [2010-1-28 41504]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-1-28 167936]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FlipShareServer;FlipShare Server;c:\program files\flip video\flipshareserver\FlipShareServer.exe [2010-12-15 1085440]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2010-7-15 121416]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 CAATT;AT&T Con App Svc;c:\program files\at&t\communication manager\ConAppsSvc.exe [2010-7-15 125512]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-5-9 105592]
S3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.10.1;c:\windows\system32\drivers\libusb0.sys [2010-5-3 33792]
S3 MotioninJoyXFilter;MotioninJoy Virtual Xinput device Filter Driver;c:\windows\system32\drivers\MijXfilt.sys [2010-11-25 81680]
S3 Partizan;Partizan;c:\windows\system32\drivers\Partizan.sys [2011-10-28 35816]
S3 RegGuard;RegGuard;c:\windows\system32\drivers\regguard.sys [2011-10-28 24416]
S3 SWNC8U80;Sierra Wireless MUX NDIS Driver (UMTS80);c:\windows\system32\drivers\swnc8u80.sys [2009-8-12 222720]
S3 SWNC8UA3;Sierra Wireless MUX NDIS Driver (UMTSA3);c:\windows\system32\drivers\swnc8ua3.sys [2009-8-12 222720]
S3 SWUMX80;Sierra Wireless USB MUX Driver (UMTS80);c:\windows\system32\drivers\swumx80.sys [2009-7-22 148992]
S3 SWUMXA3;Sierra Wireless USB MUX Driver (UMTSA3);c:\windows\system32\drivers\swumxa3.sys [2009-7-22 148992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-2-27 1343400]
.
=============== Created Last 30 ================
.
2011-11-01 04:03:00 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-10-31 21:22:01 476904 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-10-31 21:22:01 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-31 21:18:49 -------- d-----w- c:\windows\system32\SPReview
2011-10-31 21:17:52 -------- d-----w- c:\windows\system32\EventProviders
2011-10-30 23:59:38 6387200 ---ha-w- c:\users\mhsa head start\appdata\roaming\microsoft\windows\start menu\programs\adobe\acrobat 9.0\setup files\{ac76ba86-1033-f400-7760-000000000004}\AcroPro.msi
2011-10-30 23:58:36 61566 ---ha-w- c:\users\mhsa head start\appdata\roaming\microsoft\windows\start menu\programs\adobe\acrobat 9.0\designer 8.2\jre\bin\unpack.dll
2011-10-30 23:57:59 51032 ----a-r- c:\users\mhsa head start\appdata\roaming\microsoft\windows\start menu\programs\adobe\acrobat 9.0\acrobat\xtras\adobepdf\amd64vista\ADOBEPDF.DLL
2011-10-30 23:56:53 878592 ----a-r- c:\users\mhsa head start\appdata\roaming\microsoft\windows\start menu\programs\adobe\acrobat 9.0\acrobat\vdk150.dll
2011-10-29 16:39:21 767952 ----a-w- c:\windows\BDTSupport.dll
2011-10-29 16:39:20 2189264 ----a-w- c:\windows\PCTBDCore.dll
2011-10-29 16:39:20 1533904 ----a-w- c:\windows\PCTBDRes.dll
2011-10-29 16:39:20 149456 ----a-w- c:\windows\SGDetectionTool.dll
2011-10-29 16:07:43 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-10-29 16:07:43 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-10-29 16:07:43 252712 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-10-29 16:07:43 105792 ----a-w- c:\windows\system32\drivers\pctwfpfilter.sys
2011-10-29 16:07:42 326688 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-10-29 16:07:42 162200 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-10-29 16:07:41 184536 ----a-w- c:\windows\system32\drivers\PCTSD.sys
2011-10-29 16:07:39 70664 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-10-29 16:07:34 -------- d--h--w- c:\program files\PC Tools Security
2011-10-29 16:07:34 -------- d--h--w- c:\program files\common files\PC Tools
2011-10-29 15:59:03 -------- d--h--w- c:\programdata\PC Tools
2011-10-29 15:55:33 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-29 04:43:48 240008 ----a-w- c:\windows\system32\drivers\netio.sys
2011-10-29 04:43:39 56200 ---ha-w- c:\programdata\microsoft\windows defender\definition updates\{54b25b67-3e81-4c9f-b020-d02ca3ad07e7}\offreg.dll
2011-10-29 04:23:47 24416 ----a-w- c:\windows\system32\drivers\regguard.sys
2011-10-29 04:21:36 39192 ----a-w- c:\windows\system32\Partizan.exe
2011-10-29 04:21:36 35816 ----a-w- c:\windows\system32\drivers\Partizan.sys
2011-10-29 04:21:32 2 --shatr- c:\windows\winstart.bat
2011-10-29 04:21:30 11040 ----a-w- c:\windows\system32\drivers\UnHackMeDrv.sys
2011-10-29 04:21:27 -------- d--h--w- c:\program files\UnHackMe
2011-10-29 01:30:31 747356 ----a-w- c:\windows\system32\PerfStringBackup.TMP
2011-10-28 19:54:31 7269712 ---ha-w- c:\programdata\microsoft\windows defender\definition updates\{54b25b67-3e81-4c9f-b020-d02ca3ad07e7}\mpengine.dll
2011-10-28 15:44:24 -------- d--h--w- C:\Log
2011-10-28 15:44:16 -------- d--h--w- c:\program files\Stellar Phoenix Windows Data Recovery
2011-10-26 21:56:39 -------- d--h--w- c:\users\mhsa head start\appdata\roaming\Tific
2011-10-26 21:56:36 -------- d--h--w- c:\users\mhsa head start\appdata\local\Symantec
2011-10-26 20:14:23 -------- d--h--w- c:\users\mhsa head start\appdata\roaming\Malwarebytes
2011-10-26 20:13:59 -------- d--h--w- c:\programdata\Malwarebytes
2011-10-26 20:13:55 -------- d--h--w- c:\program files\Malwarebytes' Anti-Malware
2011-10-12 19:53:16 26600 ---ha-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-10-12 19:53:16 107368 ---ha-w- c:\windows\system32\GEARAspi.dll
2011-10-12 19:52:08 -------- d--h--w- c:\program files\iPod
2011-10-12 19:52:06 -------- d--h--w- c:\program files\iTunes
2011-10-12 19:50:53 -------- d--h--w- c:\program files\Bonjour
2011-10-12 16:21:13 43696 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\srtspx.sys
2011-10-12 16:21:13 340088 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\symtdiv.sys
2011-10-12 16:21:13 328752 ----a-r- c:\windows\system32\drivers\nis\1109000.00c\symds.sys
2011-10-12 16:21:13 325680 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\srtsp.sys
2011-10-12 16:21:13 173176 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\symefa.sys
2011-10-12 16:21:12 485512 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\cchpx86.sys
2011-10-12 16:21:12 116784 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\ironx86.sys
2011-10-12 16:21:01 -------- d-----w- c:\windows\system32\drivers\nis\1109000.00C
.
==================== Find3M ====================
.
2011-10-31 23:21:03 152064 ----a-w- c:\windows\system32\msclmd.dll
2011-10-01 02:59:14 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-28 00:28:37 187904 ----a-w- c:\windows\system32\drivers\netbt.sys
2011-09-22 17:19:08 404640 ---ha-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-06 02:38:14 2332672 ----a-w- c:\windows\system32\win32k.sys
2011-08-31 04:05:04 83816 ---ha-w- c:\windows\system32\dns-sd.exe
2011-08-31 04:05:04 73064 ---ha-w- c:\windows\system32\dnssd.dll
2011-08-31 04:05:04 73064 ---ha-w- c:\windows\system32\dnssd(7051).dll
2011-08-31 04:05:04 50536 ---ha-w- c:\windows\system32\jdns_sd.dll
2011-08-31 04:05:04 178536 ---ha-w- c:\windows\system32\dnssdX.dll
2011-08-27 04:43:07 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-27 04:43:06 233472 ----a-w- c:\windows\system32\oleacc.dll
2011-08-20 04:38:10 981504 ----a-w- c:\windows\system32\wininet.dll
2011-08-20 04:35:20 44544 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-20 03:26:38 386048 ----a-w- c:\windows\system32\html.iec
2011-08-17 04:26:02 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-08-17 04:22:23 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-08-17 04:22:23 72704 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-08-17 04:22:23 59904 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-08-17 04:22:23 204288 ----a-w- c:\windows\system32\MSNP.ax
.
============= FINISH: 12:55:44.38 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,760 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:03 PM

Posted 06 November 2011 - 04:00 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/425906 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 nasdaq

nasdaq

  • Malware Response Team
  • 40,464 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:03 PM

Posted 08 November 2011 - 09:41 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html


===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#4 Rashad Thompson

Rashad Thompson
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:03 PM

Posted 08 November 2011 - 03:36 PM

ComboFix report:

ComboFix 11-11-08.02 - MHSA Head Start 11/08/2011 13:57:46.1.2 - x86
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3067.2110 [GMT -6:00]
Running from: c:\users\MHSA Head Start\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Enabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Spyware Doctor *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\users\MHSA Head Start\AppData\Roaming\.#
c:\windows\$NtUninstallKB55660$
c:\windows\$NtUninstallKB55660$\1179621594
c:\windows\system32\logs\log-00001.xml
c:\windows\system32\spool\prtprocs\w32x86\mdippr(7063).dll
c:\windows\system32\spool\prtprocs\w32x86\OPHGPP3(7064).DLL
c:\windows\system32\logs . . . . Failed to delete
.
.
((((((((((((((((((((((((( Files Created from 2011-10-08 to 2011-11-08 )))))))))))))))))))))))))))))))
.
.
2011-11-08 20:20 . 2011-11-08 20:22 -------- d-----w- c:\users\MHSA Head Start\AppData\Local\temp
2011-11-08 20:20 . 2011-11-08 20:20 -------- d-----w- c:\users\UpdatusUser\AppData\Local\temp
2011-11-08 20:20 . 2011-11-08 20:20 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-11-08 19:59 . 2011-11-08 19:59 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7C159510-22C0-418C-8116-588490B28BB5}\offreg.dll
2011-11-08 19:55 . 2011-11-08 20:22 -------- d-----w- c:\windows\system32\Logs
2011-11-08 10:13 . 2011-10-18 07:28 6668624 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{7C159510-22C0-418C-8116-588490B28BB5}\mpengine.dll
2011-11-04 19:10 . 2011-08-15 04:25 6144 ----a-w- c:\program files\Internet Explorer\iecompat.dll
2011-10-31 21:22 . 2011-10-03 10:06 476904 ----a-w- c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2011-10-31 21:22 . 2011-10-03 10:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-31 21:18 . 2011-10-31 21:18 -------- d-----w- c:\windows\system32\SPReview
2011-10-31 21:17 . 2011-10-31 21:17 -------- d-----w- c:\windows\system32\EventProviders
2011-10-29 16:39 . 2011-09-01 16:38 767952 ----a-w- c:\windows\BDTSupport.dll
2011-10-29 15:59 . 2011-10-30 20:40 -------- d-----w- c:\programdata\PC Tools
2011-10-29 15:55 . 2011-08-31 22:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-29 04:43 . 2010-04-09 07:24 240008 ----a-w- c:\windows\system32\drivers\netio.sys
2011-10-29 04:23 . 2011-10-29 04:23 24416 ----a-w- c:\windows\system32\drivers\regguard.sys
2011-10-29 04:21 . 2011-10-29 04:21 39192 ----a-w- c:\windows\system32\Partizan.exe
2011-10-29 04:21 . 2011-10-29 04:21 35816 ----a-w- c:\windows\system32\drivers\Partizan.sys
2011-10-29 04:21 . 2011-10-29 04:21 2 --shatr- c:\windows\winstart.bat
2011-10-29 04:21 . 2011-07-27 18:59 11040 ----a-w- c:\windows\system32\drivers\UnHackMeDrv.sys
2011-10-29 04:21 . 2011-10-29 04:21 -------- d-----w- c:\program files\UnHackMe
2011-10-28 15:44 . 2011-10-28 18:45 -------- d-----w- C:\Log
2011-10-28 15:44 . 2011-10-28 19:41 -------- d-----w- c:\program files\Stellar Phoenix Windows Data Recovery
2011-10-28 15:29 . 2011-10-28 19:40 -------- d-----w- c:\users\reg
2011-10-26 21:56 . 2011-10-26 21:56 -------- d-----w- c:\users\MHSA Head Start\AppData\Roaming\Tific
2011-10-26 21:56 . 2011-10-26 21:56 -------- d-----w- c:\users\MHSA Head Start\AppData\Local\Symantec
2011-10-26 20:14 . 2011-10-26 20:14 -------- d-----w- c:\users\MHSA Head Start\AppData\Roaming\Malwarebytes
2011-10-26 20:13 . 2011-10-26 20:13 -------- d-----w- c:\programdata\Malwarebytes
2011-10-26 20:13 . 2011-10-29 17:16 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-12 19:53 . 2009-05-18 18:17 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-10-12 19:53 . 2008-04-17 17:12 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-10-12 19:52 . 2011-10-28 19:14 -------- d-----w- c:\program files\iPod
2011-10-12 19:52 . 2011-10-28 19:44 -------- d-----w- c:\program files\iTunes
2011-10-12 19:51 . 2011-10-28 19:43 -------- d-----w- c:\program files\Apple Software Update
2011-10-12 19:50 . 2011-10-28 19:50 -------- d-----w- c:\program files\Bonjour
2011-10-12 19:50 . 2011-10-28 19:11 -------- d-----w- c:\program files\Common Files\Apple
2011-10-12 16:21 . 2011-10-28 19:46 -------- d-----w- c:\windows\system32\drivers\NIS\1109000.00C
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-31 23:21 . 2009-07-14 02:05 152064 ----a-w- c:\windows\system32\msclmd.dll
2011-09-28 00:28 . 2009-07-13 23:12 187904 ----a-w- c:\windows\system32\drivers\netbt.sys
2011-09-22 17:19 . 2011-06-29 21:12 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-31 04:05 . 2011-08-31 04:05 83816 ----a-w- c:\windows\system32\dns-sd.exe
2011-08-31 04:05 . 2011-08-31 04:05 73064 ----a-w- c:\windows\system32\dnssd.dll
2011-08-31 04:05 . 2011-08-31 04:05 73064 ----a-w- c:\windows\system32\dnssd(7051).dll
2011-08-31 04:05 . 2011-08-31 04:05 50536 ----a-w- c:\windows\system32\jdns_sd.dll
2011-08-31 04:05 . 2011-08-31 04:05 178536 ----a-w- c:\windows\system32\dnssdX.dll
2011-10-12 16:12 . 2011-04-25 23:06 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2011-08-24 02:20 1515688 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-08-24 1515688]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-08-24 1515688]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igndlm.exe"="c:\program files\Download Manager\DLM.exe" [2009-10-27 1103216]
"Pando Media Booster"="c:\program files\Pando Networks\Media Booster\PMB.exe" [2011-08-26 3077528]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-06-29 217088]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-07-15 458844]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-06-25 140520]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2009-08-31 996616]
"AT&T Communication Manager"="c:\program files\AT&T\Communication Manager\ATTCM.exe" [2010-07-15 883272]
"ApnUpdater"="c:\program files\Ask.com\Updater\Updater.exe" [2011-08-24 887976]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2011-04-08 293992]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-10-09 421736]
"PCTools FGuard"="c:\program files\PC Tools Security\BDT\FGuard.exe" [2011-09-01 247760]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0Partizan
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdAuxService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdCoreService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]
R3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\AT&T\Communication Manager\RcAppSvc.exe [2010-07-15 121416]
R3 CAATT;AT&T Con App Svc;c:\program files\AT&T\Communication Manager\ConAppsSvc.exe [2010-07-15 125512]
R3 dc3d;MS Hardware Device Detection Driver;c:\windows\system32\DRIVERS\dc3d.sys [2011-05-18 40320]
R3 EagleXNt;EagleXNt;c:\windows\system32\drivers\EagleXNt.sys [x]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-05-10 105592]
R3 libusb0;LibUsb-Win32 - Kernel Driver, Version 0.1.10.1;c:\windows\system32\drivers\libusb0.sys [2005-03-10 33792]
R3 MotioninJoyXFilter;MotioninJoy Virtual Xinput device Filter Driver;c:\windows\system32\DRIVERS\MijXfilt.sys [2010-10-21 81680]
R3 Partizan;Partizan;c:\windows\system32\drivers\Partizan.sys [2011-10-29 35816]
R3 RegGuard;RegGuard;c:\windows\system32\Drivers\regguard.sys [2011-10-29 24416]
R3 sdAuxService;PC Tools Auxiliary Service;c:\program files\PC Tools Security\pctsAuxs.exe [2011-02-18 371472]
R3 SWNC8U80;Sierra Wireless MUX NDIS Driver (UMTS80);c:\windows\system32\DRIVERS\swnc8u80.sys [2009-08-12 222720]
R3 SWNC8UA3;Sierra Wireless MUX NDIS Driver (UMTSA3);c:\windows\system32\DRIVERS\swnc8ua3.sys [2009-08-12 222720]
R3 SWUMX80;Sierra Wireless USB MUX Driver (UMTS80);c:\windows\system32\DRIVERS\swumx80.sys [2009-07-22 148992]
R3 SWUMXA3;Sierra Wireless USB MUX Driver (UMTSA3);c:\windows\system32\DRIVERS\swumxa3.sys [2009-07-22 148992]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-02-28 1343400]
S0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-08-23 326688]
S0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2010-07-16 338880]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1109000.00C\SYMDS.SYS [2009-08-30 328752]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1109000.00C\SYMEFA.SYS [2011-08-22 173176]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\BASHDefs\20110518.001\BHDrvx86.sys [2011-04-15 802936]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1109000.00C\ccHPx86.sys [2011-08-04 485512]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\IPSDefs\20110518.001\IDSvix86.sys [2011-03-14 353912]
S1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\Drivers\PCTSD.sys [2011-08-18 184536]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1109000.00C\Ironx86.SYS [2010-04-29 116784]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NIS\1109000.00C\SYMTDIV.SYS [2011-08-22 340088]
S2 Browser Defender Update Service;Browser Defender Update Service;c:\program files\PC Tools Security\BDT\BDTUpdateService.exe [2011-09-01 337872]
S2 FlipShareServer;FlipShare Server;c:\program files\Flip Video\FlipShareServer\FlipShareServer.exe [2010-12-15 1085440]
S2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe [2011-08-04 126400]
S2 nvUpdatusService;NVIDIA Update Service Daemon;c:\program files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe [2011-04-08 2218600]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2011-04-08 378472]
S3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\NETw5v32.sys [2009-05-14 4231680]
S3 O2MDGRDR;O2MDGRDR;c:\windows\system32\DRIVERS\o2mdg.sys [2009-05-22 58528]
S3 O2SDGRDR;O2SDGRDR;c:\windows\system32\DRIVERS\o2sdg.sys [2009-05-07 41504]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-07-17 167936]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - BMLoad
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-29 c:\windows\Tasks\UnHackMe Task Scheduler.job
- c:\program files\UnHackMe\hackmon.exe [2011-10-29 18:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.att.net
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\OFFICE11\EXCEL.EXE/3000
LSP: c:\program files\Common Files\PC Tools\Lsp\PCTLsp.dll
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{E8CE52F4-89F0-4D21-8CD6-FADFAE679937}: NameServer = 172.26.38.1 172.26.38.2
FF - ProfilePath - c:\users\MHSA Head Start\AppData\Roaming\Mozilla\Firefox\Profiles\keseh44w.default\
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-AdobeBridge - (no file)
HKCU-Run-PlayNC Launcher - (no file)
MSConfigStartUp-MSSMSGS - winpgg32.rom
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\17.9.0.12\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\17.9.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1484962024-2809189039-1206433189-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:6c,3c,2c,06,14,90,4f,9c,92,bb,e2,d2,34,4e,2f,26,dd,27,7a,c6,50,e2,04,
f7,54,99,b8,66,e9,b9,35,44,08,a0,01,10,54,37,5e,24,9c,4d,2d,85,98,95,71,07,\
"??"=hex:cd,8a,a3,cf,1c,2c,7b,ad,8a,ac,d2,0d,e1,d2,64,ed
.
[HKEY_USERS\S-1-5-21-1484962024-2809189039-1206433189-1000\Software\SecuROM\License information*]
"datasecu"=hex:1c,5b,90,7f,54,16,e5,7b,05,03,6b,36,90,01,65,90,c3,d2,64,38,c1,
57,56,7f,fa,14,fe,2c,54,6b,20,bb,eb,dc,70,06,e8,33,18,ac,14,c9,33,99,3e,75,\
"rkeysecu"=hex:72,0f,4a,13,3b,69,5d,b2,14,ff,77,13,27,65,aa,8c
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'lsass.exe'(556)
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
.
- - - - - - - > 'Explorer.exe'(4132)
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_5f120bca41bba11b\STacSV.exe
c:\program files\NVIDIA Corporation\Display\NvXDSync.exe
c:\windows\system32\nvvsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Flip Video\FlipShare\FlipShareService.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\windows\system32\DRIVERS\o2flash.exe
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\windows\system32\conhost.exe
c:\windows\system32\taskhost.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\windows\system32\conhost.exe
c:\program files\HP\Digital Imaging\bin\hpqtra08.exe
c:\program files\WinZip\WZQKPICK.EXE
c:\program files\iPod\bin\iPodService.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
c:\windows\system32\sppsvc.exe
c:\\?\c:\windows\system32\wbem\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2011-11-08 14:31:00 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-08 20:30
.
Pre-Run: 164,621,041,664 bytes free
Post-Run: 166,824,833,024 bytes free
.
- - End Of File - - E23371A84854B1859EB4F42AE9B27A44


Security Check report:

Results of screen317's Security Check version 0.99.24
Windows 7 x86 (UAC is disabled!)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Spyware Doctor 8.0
Java™ 6 Update 29
Adobe Flash Player 11.0.1.152
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
``````````End of Log````````````

#5 nasdaq

nasdaq

  • Malware Response Team
  • 40,464 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:03 PM

Posted 09 November 2011 - 08:11 AM

Your logs are clean.

Any remaining issues?

#6 Rashad Thompson

Rashad Thompson
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:03 PM

Posted 14 November 2011 - 12:22 PM

The only remaining issue is the distorted sound but that could be a hardware issue, everything else seems to be running smoothly. Thanks

#7 nasdaq

nasdaq

  • Malware Response Team
  • 40,464 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:03 PM

Posted 15 November 2011 - 09:10 AM

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

Surf Safely, and Think Prevention!
===

Check your hardware settings in the Control panel.
Do you have any yellow exclamation mark that could indicate some problems.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users