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Computer pausing and freezing


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6 replies to this topic

#1 bruce55

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Posted 01 November 2011 - 09:40 AM

Hi, I've started having problems with my 1-year old HP PC. I've already started a topic in the Am I infected forum and it was suggested I post my problem in this forum.

I've had my HP Elite HPE400Z desktop about a year and the machine has proven to be a workhorse until recently. About a month ago the computer started pausing while using it for no apparent reason. It's like something is eating up all the resources. It pauses for 2-3 seconds sometimes longer. Sometimes there is disk activity sometimes there isn't. It is very frustrating when I can find nothing wrong with it.

My configuration.

HP Pavilion Elite HPE-400z
Windows 7 Home Premium 64-bit
AMD Phenom™ X4 945 quad-core processor [3.0GHz, 2MB L2 + 6MB L3 shared]
6GB DDR3-1333MHz SDRAM [3 DIMMs]
750GB 7200 rpm SATA 3Gb/s hard drive
1GB ATI Radeon HD 5450 [DVI, HDMI, VGA adapter]
LightScribe 16X max. DVD+/-R/RW SuperMulti drive
16x max. DVD ROM (player)
Integrated Ethernet port, No wireless LAN
15-in-1 memory card reader, 1 USB, 1394, audio
No TV Tuner
Integrated sound
HP USB keyboard and optical mouse

I've started getting BSOD lately as well. Yesterday I had to reboot several times just to run some of the utility programs Broni suggested. This machine has just gone out of warranty, figures doesn't it?

One last bit as I was using the machine yesterday trying to update my other thread things just started shutting down on their own, the whole desktop just froze, it wouldn't recognize any input from the keyboard. When I was finally able to access the start menu to run a shutdown in the middle of the shutdown it just rebooted itself. Once it came back up I just ran another shutdown and the machine has been powered off since.

Any help would be appreciated.

Thanks in advance.

Edited by hamluis, 03 November 2011 - 01:28 PM.
PM sent re link in sig.

Bruce

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#2 Jacee

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Posted 01 November 2011 - 10:54 AM

Do you have any external (USB) hard drives plugged in?

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#3 bruce55

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Posted 01 November 2011 - 11:07 AM

Yes, I have a backup USB drive plugged in. It's a SimpleTech drive.
Bruce

#4 Jacee

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Posted 01 November 2011 - 11:15 PM

Disconnect it using the proper way ... Now restart your computer, then plug it in. Is it still slowing your computer down?

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#5 bruce55

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Posted 02 November 2011 - 06:05 PM

Yes, I have tried it and it did not help. I am also getting this blue screen crash on regular occasions now.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007B70A80
BCP3: FFFFFA8007B70D60
BCP4: FFFFF80002FCE8B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\103011-42791-01.dmp
C:\Users\Bruce\AppData\Local\Temp\WER-80137-0.sysdata.xml

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#6 bruce55

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Posted 11 November 2011 - 09:52 AM

I have finally found the problem. It was a failing hard drive. I cloned it and replaced it and it's back to normal.
Bruce

#7 Jacee

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Posted 11 November 2011 - 02:41 PM

Thanks for reporting back! :thumbup2:

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