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Win 7 BSOD / office 2010


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#1 slowstarter

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Posted 31 October 2011 - 12:46 PM

While trying to open saved documents in office 2010, excel, word etc... the bsod comes up and restarts the system. However this does not happen when the pc is in safe mode. This machine is free of virus or spyware programs, up to date as far as microsoft goes and it is running mcafee virus scan plus. I have no idea what to try next some help would be appreciated.

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#2 computerxpds

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Posted 31 October 2011 - 12:56 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply.

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