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iTunes shortcut problem


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#1 WalterChappel

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Posted 29 October 2011 - 08:06 PM

Whenever I try to open iTunes, I get a pop-up that says: "This action is only valid for products that are currently installed"

iTunes IS already installed.

I've searched the web for help and found a few very old postings that tell me to install a particular fix from either the Apple or the Microsoft site (can't remember which). The problem is that the fix is no longer available.

Any ideas?

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#2 tork

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Posted 05 November 2011 - 04:18 PM

I've seen this happen with updates, try deleting the existing shortcut and creating a new iTunes shortcut.

Delete the existing itunes shortcut: Right-click the iTunes shortcut and click Delete.
Then navigate to Program Files\iTunes\iTunes.exe
Right-click on iTunes.exe
Click send to Desktop (create shortcut)

Hope this helps,
tork

#3 WalterChappel

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Posted 05 November 2011 - 04:26 PM

Tork, you're a [@#*^$@] genius!

Why didn't I think of that?!?

Try this one:

Now that I've got iTunes open, it is asking me to update. I go thru the preliminary nonsense and then I get:

"The feature you are trying to use is on a network resource that is unavailable"

Any idea on this one?

#4 tork

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Posted 05 November 2011 - 04:36 PM

Suggested solution that worked for another user here

#5 WalterChappel

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Posted 07 November 2011 - 01:25 PM

Thanks, dude!

While I've got you....

Now that I've got iTunes up and running, I'm trying to link up a new device to my library.

My iPod finally bit the dust and my wife bought me a Sansa Clip.

How do I get my iTunes library onto the new player?

#6 tork

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Posted 07 November 2011 - 04:59 PM

Take a look at Transferring music files to the Sansa player using iTunes and Converting AAC/ M4A files to MP3 using iTunes 8, 9 and 10 on a Mac or PC




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