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System Restore-Still infected after removal tutorial


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#1 mattbirk

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Posted 29 October 2011 - 05:57 PM

Windows Vista 64 bit OS

I ran Malwarebytes on the hard drive first, by slaving it to another PC, removed 4 objects
ReRan Malwarebytes on laptop with hard drive installed, found 0
Ran TDSSKILLER, found 0 rootkits
Ran unhide.exe from the forums
Ran RKill

The actual rouge antivirus doesn't pop up, but the desktops are both black, and there are quite a bit of files not showing up, and IE doesn't load any websites, says there is an error with the site and to try in compatibility mode, which still fails to work. I am fixing it for a friend, but this one has me stumped, any recommendations? I have hidden files and folders showing and still do not see the files...

Thanks

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#2 Broni

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Posted 30 October 2011 - 01:39 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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