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random BSODs


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5 replies to this topic

#1 Oden2005

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Posted 29 October 2011 - 11:48 AM

I have been getting some random BSODs usually just while browsing the web, once while watching a streaming video in flash player. But never while gaming or anything more intensive. Any help would be greatly appreciated.

EDIT: I should add I ran prime95, and memtest86 when I first set up this build in June with no issues.

Specs:

ASRock Z68 PRO3 LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W Quad-Core Desktop Processor BX80623I52500K
G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 (PC3 17000) Desktop Memory Model F3-17000CL11D-8GBXL
Crucial M4 CT128M4SSD2 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD)
VisionTek 900297 Radeon HD 5850 (Cypress Pro) 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFire Supported Video Card w/ATI Eyefinity

windows 7 home premium x64

Dump info for all crashes this month:
==================================================
Dump File : 102911-5616-01.dmp
Crash Time : 10/29/2011 11:24:52 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff800`02ee0ec5
Parameter 3 : fffff880`03fbdc80
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102911-5616-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 102911-5007-01.dmp
Crash Time : 10/29/2011 10:42:25 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`096da028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`0005110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102911-5007-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 102011-6536-01.dmp
Crash Time : 10/20/2011 7:48:59 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`09e3e028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`0005110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102011-6536-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 100911-5912-01.dmp
Crash Time : 10/9/2011 7:00:20 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`09e11028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`0005110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100911-5912-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

==================================================
Dump File : 100311-6068-01.dmp
Crash Time : 10/3/2011 1:45:28 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`09e31028
Parameter 3 : 00000000`be200000
Parameter 4 : 00000000`0005110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100311-6068-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

Edited by Oden2005, 29 October 2011 - 11:55 AM.


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#2 Nicholas Basso

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Posted 29 October 2011 - 03:16 PM

So, would you say the BSODs are entirely isolated to when you're doing web browsing? Can you say without any doubt that they've happened when your web browser is not open?

Which web browser are you using? Have you tried a different browser to see if it is the browser software causing an issue?

#3 Nicholas Basso

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Posted 29 October 2011 - 03:17 PM

Wait I take it back, many are coming hal.dll - Hardware Abstraction Layer - this could be a bad hardware issue too.

#4 Oden2005

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Posted 29 October 2011 - 03:20 PM

So, would you say the BSODs are entirely isolated to when you're doing web browsing? Can you say without any doubt that they've happened when your web browser is not open?

Which web browser are you using? Have you tried a different browser to see if it is the browser software causing an issue?

I leave my browser open most of the time even when not browsing so its hard to say. I have not tried another browser yet. I am using firefox.

#5 Oden2005

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Posted 29 October 2011 - 03:21 PM

Wait I take it back, many are coming hal.dll - Hardware Abstraction Layer - this could be a bad hardware issue too.

Any idea how I can pinpoint which piece of hardware it is? I don't get any kind of errors and havent had any BSODs while running prime95 or memtest.

#6 hamluis

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Posted 29 October 2011 - 05:23 PM

I'd take a serious look in Event Viewer, focusing on 3 Oct...to see what errors were reflected there when your troubles seem to have began.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html

Louis




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