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Extremely Slow Computer


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5 replies to this topic

#1 othoson

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Posted 29 October 2011 - 12:12 AM

My PC with Windows Vista Home Premium is extremely slow. It has be getting slower and slower over the past six months. Webpages load very slow. Downloads get interrupted frequently. Videos buffer, play, buffer, stop playing. Can you help?

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#2 Broni

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Posted 29 October 2011 - 02:44 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 othoson

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Posted 30 October 2011 - 08:09 AM

Here are the results for Security Check, MiniToolBox, Malwarebytes' Anti-Malware,and GMER separated by >>>>>>>>>>>>> (GMER produced no results)

checkup.txt

Results of screen317's Security Check version 0.99.24
Windows Vista x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Java™ SE Runtime Environment 6 Update 1
Out of date Java installed!
Adobe Flash Player 11.0.1.152
Adobe Reader X (10.1.0) Adobe Reader Out of Date!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Result.txt
MiniToolBox by Farbar
Ran by Michael (administrator) on 29-10-2011 at 22:21:17
Windows ™ Vista Home Premium Service Pack 2 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Loopback Pseudo-Interface 1" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection 2" forwarding=disabled advertise=disabled mtu=1492 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Michael-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1F-C6-10-5F-C7
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5d1a:222f:4740:c99f%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, October 14, 2011 3:31:42 AM
Lease Expires . . . . . . . . . . : Sunday, October 30, 2011 3:32:03 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251666060
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-85-DF-A1-00-1F-C6-10-5F-C7
DNS Servers . . . . . . . . . . . : 192.168.1.1
68.238.96.12
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:203e:2012:3f57:fefd(Preferred)
Link-local IPv6 Address . . . . . : fe80::203e:2012:3f57:fefd%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: google.com
Addresses: 173.194.64.106
173.194.64.147
173.194.64.105
173.194.64.104
173.194.64.103
173.194.64.99

Pinging google.com [173.194.64.104] with 32 bytes of data:Reply from 173.194.64.104: bytes=32 time=15ms TTL=48Reply from 173.194.64.104: bytes=32 time=15ms TTL=48Ping statistics for 173.194.64.104: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 15ms, Maximum = 15ms, Average = 15msServer: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
98.139.180.149
209.191.122.70
67.195.160.76

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:Reply from 209.191.122.70: bytes=32 time=10ms TTL=56Reply from 209.191.122.70: bytes=32 time=6ms TTL=56Ping statistics for 209.191.122.70: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 6ms, Maximum = 10ms, Average = 8msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
10 ...00 1f c6 10 5f c7 ...... Realtek RTL8168C/8111C Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
15 ...00 00 00 00 00 00 00 e0 isatap.home
12 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 276
192.168.1.2 255.255.255.255 On-link 192.168.1.2 276
192.168.1.255 255.255.255.255 On-link 192.168.1.2 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
13 18 ::/0 On-link
1 306 ::1/128 On-link
13 18 2001::/32 On-link
13 266 2001:0:4137:9e76:203e:2012:3f57:fefd/128
On-link
10 276 fe80::/64 On-link
13 266 fe80::/64 On-link
13 266 fe80::203e:2012:3f57:fefd/128
On-link
10 276 fe80::5d1a:222f:4740:c99f/128
On-link
1 306 ff00::/8 On-link
13 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/26/2011 09:43:28 PM) (Source: Application Error) (User: )
Description: Faulting application Netscp.exe, version 7.2.0.0, time stamp 0x411172bc, faulting module NPSWF32.dll, version 11.0.1.152, time stamp 0x4e7d14af, exception code 0xc0000409, fault offset 0x001b0f3b,
process id 0x2964, application start time 0xNetscp.exe0.

Error: (10/17/2011 10:43:10 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 7.0.1.4288 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 10a4
Start Time: 01cc8d47f5d3b37a
Termination Time: 0

Error: (10/17/2011 10:41:20 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 7.0.1.4288 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1478
Start Time: 01cc8d4465b6f02a
Termination Time: 18

Error: (10/15/2011 09:54:20 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\MICHAEL\DOCUMENTS\MY BUDGET\2011\PERRY1028.XLSX> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (10/15/2011 09:54:20 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\MICHAEL\DOCUMENTS\MY BUDGET\2011\PERRY1028.XLSX> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (10/14/2011 03:32:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/07/2011 06:47:56 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/28/2011 07:17:05 AM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 6.0.2.4262 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: a20
Start Time: 01cc7dd7d59e7ca0
Termination Time: 32

Error: (09/27/2011 10:57:04 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 6.0.2.4262 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 1450
Start Time: 01cc7d929955f3d0
Termination Time: 0

Error: (09/20/2011 00:42:02 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (10/28/2011 11:53:23 PM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/28/2011 11:53:12 PM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/28/2011 10:09:57 PM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/28/2011 10:09:13 PM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/28/2011 01:45:26 AM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/28/2011 01:20:51 AM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/27/2011 10:18:41 PM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/27/2011 10:17:11 PM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/27/2011 10:17:07 PM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)

Error: (10/27/2011 10:17:04 PM) (Source: DCOM) (User: Michael)
Description: application-specificLocalActivation{0C0A3666-30C9-11D0-8F20-00805F2CD064}Michael-PCMichaelS-1-5-21-4285591220-1592148847-3602066695-1000LocalHost (Using LRPC)


Microsoft Office Sessions:
=========================
Error: (01/05/2011 11:23:37 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 23610 seconds with 4320 seconds of active time. This session ended with a crash.

Error: (03/02/2010 11:46:18 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 9811 seconds with 3960 seconds of active time. This session ended with a crash.

Error: (01/11/2010 10:49:07 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 241 seconds with 180 seconds of active time. This session ended with a crash.

Error: (12/28/2009 10:35:15 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 24 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/28/2009 10:34:40 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 3425 seconds with 120 seconds of active time. This session ended with a crash.

Error: (10/09/2009 01:23:36 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6504.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 790 seconds with 300 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
A-PDF Restrictions Remover 1.6
AAC Decoder (Version: 7.1.0)
Acrobat.com (Version: 2.0.0)
Acrobat.com (Version: 2.0.0.0)
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 11 Plugin (Version: 11.0.1.152)
Adobe Photoshop CS4 (Version: 11.0)
Adobe Photoshop Elements (Version: 1.0)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Adobe Setup (Version: 2.0)
Adobe Support Advisor (Version: 1.0.1)
Adobe SVG Viewer (Version: 1.0)
Agree AVI/MPEG/MOV/MP4/FLV/WMV/SWF Converter 4.0
AIM 7
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.0.69)
Apple Software Update (Version: 2.1.2.120)
ArcSoft PhotoStudio 5.5
AutoUpdate (Version: 1.1)
AVG 2012 (Version: 12.0.1834)
AVG 2012 (Version: 12.0.2092)
AVG 2012 (Version: 2012.0.1834)
BlackBerry Desktop Software 6.0 (Version: 6.0.0.43)
BlackBerry Device Software Updater (Version: 6.0.1.6)
Bonjour (Version: 2.0.4.0)
Canon CanoScan LiDE 600F User Registration
Canon CanoScan Toolbox 5.0
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.0.1.2)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.7.0.4)
Canon Internet Library for ZoomBrowser EX (Version: 1.6.3.9)
Canon MOV Decoder (Version: 1.3.2.15)
Canon MOV Encoder (Version: 1.1.0.18)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.2.0.34)
Canon Personal Printing Guide (Version: 1.0.0.1)
Canon PowerShot SX20 IS Camera User Guide (Version: 1.0.1.2)
Canon Utilities CameraWindow (Version: 7.3.0.4)
Canon Utilities CameraWindow DC (Version: 7.4.1.10)
Canon Utilities CameraWindow DC 8 (Version: 8.0.0.19)
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX (Version: 6.5.0.3)
Canon Utilities MyCamera (Version: 7.3.0.5)
Canon Utilities MyCamera DC (Version: 7.2.1.6)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities RemoteCapture Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Utilities ZoomBrowser EX (Version: 6.4.0.7)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.2.2.11)
CanoScan LiDE 600F
Cards_Calendar_OrderGift_DoMorePlugout (Version: 1.00.0000)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
ConvertHelper 2.2
Cool Edit Pro 2.0
Copy Utility
CyberLink DVD Suite Deluxe (Version: 5.5.1126)
dBpoweramp Music Converter (Version: Release 12.3)
dBpoweramp Windows Media Audio 10 Codec
DivX Codec (Version: 6.9.1)
DivX Converter (Version: 7.1.0)
DivX Player (Version: 7.2.0)
DivX Plus DirectShow Filters
DivX Plus Web Player (Version: 2.0.0)
DivX Version Checker (Version: 7.1.0.9)
Download Updater (AOL LLC)
DVD Decrypter (Remove Only)
DVD Play BD & HD DVD (Version: 2.4.4924)
DVD Shrink 3.2
DVTR-680 File Manager Software(FMS) V1.0
DVTR-680 Recorder USB Drivers (Version: 2.00.00)
Enhanced Multimedia Keyboard Solution
EPSON Artisan 710 Series Printer Uninstall
Epson Event Manager (Version: 2.30.01)
EPSON Photo Print
EPSON Print CD (Version: 1.40.000)
Epson Print CD (Version: 2.00.00)
EPSON Printer Software
EPSON Scan
Express Burn
EZTakes Download Manager 2.5.0.20070823.1600
FileZilla Client 3.5.1 (Version: 3.5.1)
FLV Player 2.0 (build 25) (Version: 2.0 (build 25))
Free 3GP Video Converter version 3.2
Free Mp3 Wma Converter V 1.7.3
FTP Explorer
GIMP 2.4.6
GPL Ghostscript 8.57
GPL Ghostscript Fonts
H.264 Decoder (Version: 1.1.0)
Hardware Diagnostic Tools (Version: 5.1.4708.19)
Hewlett-Packard Active Check (Version: 1.1.11.0)
Hewlett-Packard Asset Agent for Health Check (Version: 2.0.62.5)
HP Active Support Library (Version: 2.3.0.2)
HP Customer Experience Enhancements (Version: 5.6.0.2499)
HP Customer Feedback (Version: 1.0.0)
HP Demo (Version: 4.1.0)
HP Easy Setup - Frontend (Version: 5.6.0.2542)
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential 2.5 (Version: 1.02.0000)
HP Photosmart Essential 2.5 (Version: 2.5)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Update (Version: 4.000.007.003)
HPPhotoSmartPhotobookWebPack1 (Version: 1.00.0000)
HTML-Kit (Version: 1.0)
IHA_MessageCenter (Version: 1.1.0)
Intel® Matrix Storage Manager
iTunes (Version: 10.1.0.56)
Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 26 (Version: 6.0.260)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
LabelPrint (Version: 2.2.2329)
Legacy 6.0 (Version: 6.0 )
LightScribe System Software 1.10.23.1 (Version: 1.10.23.1)
LightScribeTemplateLabeler (Version: 1.10.23.1)
LiveUpdate (Symantec Corporation) (Version: 3.4.0.162)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Visio Professional 2003 (Version: 11.0.8173.0)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Save as PDF Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
MKV Splitter (Version: 1.0.1)
Mozilla Firefox 7.0.1 (x86 en-US) (Version: 7.0.1)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
muvee autoProducer 6.1 (Version: 6.10.050)
My HP Games (Version: HPCMPQ1902)
Netscape (7.2)
NVIDIA Drivers
Oxelon Media Converter 1.1
Pdf995
PDFill PDF Editor with FREE PDF Writer and Tools (Version: 5.0)
PDFill PDF Writer
Pinnacle Instant DVD Recorder (Version: 2.6.0.118)
Pinnacle Studio 12 (Version: 12.1.3.6605)
Pinnacle Video Driver (Version: 12.1.0.029)
Power2Go (Version: 5.6.3610)
PowerDirector (Version: 6.5.2420)
PRVSoft 3GP Player 1.0
PSSWCORE (Version: 2.02.0000)
Python 2.5 (Version: 2.5.150)
QuickTime (Version: 7.68.75.0)
RCA SMV Video Converter (Version: 1.06.0200)
Realtek High Definition Audio Driver
Redist (Version: 3.00.0000)
SAMSUNG Android USB Modem Software
SAMSUNG Mobile Composite Device Software
Samsung Mobile Modem Device Software
SAMSUNG Mobile Modem Driver Set
SAMSUNG Mobile Modem V2 Software
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Device (Version: 1.00.0000)
SAMSUNG Mobile USB Download Driver Software
SAMSUNG Mobile USB Modem 1.0 Software
Samsung Mobile USB Modem Device Software
SAMSUNG Mobile USB Modem Software
Samsung New PC Studio (Version: 1.00.0000)
SAMSUNG USB Mobile Device Software
ScanSoft OmniPage SE 4.0 (Version: 15.00.0020)
ScanToWeb
Shuangs WAV to MP3 Converter 2.2
SmartSound Quicktracks Plugin (Version: 3.0.2.7)
Soft Data Fax Modem with SmartCP (Version: 7.74.00)
SPBBC 64bit (Version: 107.0.0.134)
Studio 10 (Version: 10.6)
Studio 10.8 Patch (Version: 10.8.0.4641)
Super DVD Ripper v1.90
SureThing Express Labeler
TortoiseSVN 1.6.6.17493 (64 bit) (Version: 1.6.17493)
Uninstall 1.0.0.1
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Verizon FiOS Media Manager (Version: 9.2.70)
Verizon Media Manager (Version: 9.4.89)
VideoLAN VLC media player 0.8.6i (Version: 0.8.6i)
VideoToolkit01 (Version: 100.0.128.000)
VirtualCom driver (Version: 1.0.0)
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 8.0.0.35)
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Vz In Home Agent (Version: 8.02.23)
WD SmartWare (Version: 1.2.0.20)
WeatherBug Gadget (Version: 1.0.0.6)
WebEx
Windows Mobile Device Center (Version: 6.1.6965.0)
WinPcap 4.0.2 (Version: 4.0.0.1040)
WinRAR archiver
WinZip 15.0 (Version: 15.0.9334)
WordWeb (Version: 5)
XP Codec Pack

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 4094.39 MB
Available physical RAM: 1741.34 MB
Total Pagefile: 8382.07 MB
Available Pagefile: 5772.93 MB
Total Virtual: 4095.88 MB
Available Virtual: 4001.48 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:455.66 GB) (Free:113.28 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:10.1 GB) (Free:1.36 GB) NTFS
3 Drive e: (HP_PAVILION) (Fixed) (Total:465.76 GB) (Free:110.26 GB) NTFS
9 Drive k: (My Book) (Fixed) (Total:1862.36 GB) (Free:239.23 GB) NTFS
10 Drive l: (SEA_DISK) (Fixed) (Total:279.39 GB) (Free:276.79 GB) FAT32
11 Drive m: (WD SmartWare) (CDROM) (Total:0.43 GB) (Free:0 GB) UDF
12 Drive n: (FreeAgent Drive) (Fixed) (Total:931.51 GB) (Free:101.16 GB) NTFS
14 Drive q: (SEA_DISK) (Fixed) (Total:279.39 GB) (Free:244.97 GB) FAT32
15 Drive r: (My Book) (Fixed) (Total:2794.49 GB) (Free:2785.16 GB) NTFS

========================= Users: ========================================

User accounts for \\MICHAEL-PC

Administrator Guest Michael


**** End of log ****

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
mbam-log-2011-10-29 (22-51-40).txt
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8046

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

10/29/2011 10:51:40 PM
mbam-log-2011-10-29 (22-51-40).txt

Scan type: Quick scan
Objects scanned: 186528
Time elapsed: 3 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
GMER hasn't found any system modification

#4 Broni

Broni

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Posted 30 October 2011 - 10:27 AM

I don't see anything malicious.

What exactly is slow?

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

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#5 othoson

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Posted 31 October 2011 - 01:39 PM

I ran the TFC.

I ran the ESET Online Scanner and no threats were found.

In answer to your question about What exactly is slow, everything is slow. I log into any site and and have to hit the submit button two or three times before it opens. I open a webpage and it is very slow opening and sometimes stops and I have to hit reload. I try to download small image files and it stalls on the first one, and then the others perform normally. Word and Excel are slow opening and saving a file is slow. I guess I will do more research to see what I can to about it.

Thanks for your help. It is good to know that my PC is not infected.

#6 Broni

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Posted 31 October 2011 - 07:04 PM

I suggest you create new topic in Windows forum.

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