Posted 28 October 2011 - 09:08 AM
I have just installed a new DVD/CD Writer into my computer. However, every time I insert a disk into the drive, I get the message "Windows Explorer has encountered a problem and needs to close", followed by "Dr.Watson Postmortem Debugger has encountered a problem and needs to close". Then my computer freezes. My computer runs on Windows XP. Does anyone have an idea what is causing this to happen? Any help is appreciated.