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Infect Computer -- Root Kit -- Hidden Processes


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#1 Tarheel27615

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Posted 28 October 2011 - 05:08 AM

Hi! My computer is infected. I have cleaned the registry and and all visible files with Super Antispyware and Malwarebytes. However, I am still getting Web redirects whenever I use Internet Explorer.

Because Super Antispyware and Malwarebytes can not resolve this redirect problem, I suspect this computer has a root kit.

I have read the posting instructions for this forum.
I have run the Defogger program.
Then, I ran DDS.
Then, I ran GMER.

DDS File:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_29
Run by wbaldridge at 18:23:30 on 2011-10-27
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1117 [GMT -4:00]
.
AV: Trend Micro OfficeScan Antivirus *Enabled/Updated* {941EE8E6-1E2A-4076-9E56-C66288900048}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\oakpark\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\TEMP\QP202C.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\ACT\Act for Windows\Act.Outlook.Service.exe
C:\Program Files\oakpark\mbamgui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Mitel\Unified Communicator Express\UCExpress.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\PROGRA~1\Mitel\UNIFIE~1\53XXPC~1.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\explorer.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Act.UI.InternetExplorer.Plugins.AttachFile.CAttachFile: {d5233fcd-d258-4903-89b8-fb1568e7413d} - mscoree.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [OfficeScanNT Monitor] "c:\program files\trend micro\officescan client\pccntmon.exe" -HideWindow
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Act.Outlook.Service] "c:\program files\act\act for windows\Act.Outlook.Service.exe"
mRun: [Act! Preloader] "c:\program files\act\act for windows\ActSage.exe" -preload
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [Malwarebytes' Anti-Malware] "c:\program files\oakpark\mbamgui.exe" /starttray
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\unifie~1.lnk - c:\program files\mitel\unified communicator express\UCExpress.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - {6F431AC3-364A-478b-BBDB-89C7CE1B18F6} - mscoree.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: apc.com\configurator
Trusted Zone: apc.com\designportal
Trusted Zone: apcc.com\configurator
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1286799406093
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.200.2
TCP: Interfaces\{9F57B463-0AE3-4124-B08C-0667E5C27950} : DhcpNameServer = 192.168.200.2
Notify: igfxcui - igfxdev.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\wbaldridge\application data\mozilla\firefox\profiles\spkshjxd.default\
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 49717
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R1 SASDIFSV;SASDIFSV;c:\docume~1\wbaldr~1\locals~1\temp\sas_selfextract\SASDIFSV.SYS [2011-7-12 12880]
R1 SASKUTIL;SASKUTIL;c:\docume~1\wbaldr~1\locals~1\temp\sas_selfextract\SASKUTIL.SYS [2011-7-12 67664]
R2 MBAMService;MBAMService;c:\program files\oakpark\mbamservice.exe [2011-10-18 366152]
R2 MSSQL$ACT7;SQL Server (ACT7);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2007-2-10 29178224]
R2 TmFilter;Trend Micro Filter;c:\program files\trend micro\officescan client\tmxpflt.sys [2008-4-23 262416]
R2 TmPreFilter;Trend Micro PreFilter;c:\program files\trend micro\officescan client\tmpreflt.sys [2008-4-23 36624]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-7-28 22216]
S0 cerc6;cerc6; [x]
S2 ACT! Scheduler;ACT! Scheduler;c:\program files\act\act for windows\Act.Scheduler.exe [2009-2-24 81920]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 TmProxy;OfficeScan NT Proxy Service;c:\program files\trend micro\officescan client\TmProxy.exe [2008-4-23 575064]
.
=============== Created Last 30 ================
.
2011-10-18 21:41:31 3408 ----a-w- c:\windows\system32\tmp.reg
2011-10-18 12:47:15 -------- d-----w- c:\program files\oakpark
2011-10-17 13:22:24 -------- d-----w- c:\program files\1BD92
2011-10-17 13:21:55 -------- d-----w- c:\documents and settings\wbaldridge\application data\76F1B
2011-10-17 13:21:53 -------- d-----w- c:\documents and settings\all users\application data\fC01300BpBkD01300
2011-10-03 14:42:24 -------- d-----w- c:\documents and settings\wbaldridge\application data\Windows Search
2011-10-03 13:16:30 -------- d-----w- c:\documents and settings\wbaldridge\local settings\application data\Identities
2011-10-03 13:16:13 -------- d-----w- c:\documents and settings\wbaldridge\application data\Windows Desktop Search
2011-09-30 22:05:23 -------- d-----w- c:\program files\Windows Desktop Search
2011-09-30 22:05:22 -------- d-----w- c:\windows\system32\GroupPolicy
.
==================== Find3M ====================
.
2011-10-27 19:43:40 1682 --sha-w- c:\documents and settings\all users\application data\KGyGaAvL.sys1\
2011-10-03 09:06:03 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-03 06:37:52 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-08-31 21:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-01 17:14:37 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 18:29:50.37 ===============

=====

When I tried to execute GMER, I received an error message:
Load Driver("C:\DOCUME~1\LOCALS~1\temp\txpdqpod.sys") error 0xC000010E. Cannot create a stable subkey under a volatile parent key.

GMER would then startup. However, it had been crippled. Under the "Rootware/Malware" tab, only Services, Registry, and Files were able to be checked. The other variables, such as Processes were grayed out. Naturally, GMER did not find rootkit components. However, when I looked at the actual Processes tab, there were 4 hidden process. I have attached an MS Word document with a screenshot.

I would appreciate any help you can provide with this. Thanks!

Attached Files



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#2 Noviciate

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Posted 28 October 2011 - 05:08 PM

Good evening. :)

Download TDSSKiller.zip from Kaspersky from here and save it to your Desktop.

  • You will then need to extract the file(s) from the zipped folder.
  • To do this: Right-click on the zipped folder and from the menu that appears, click on Extract All...
    In the Extraction Wizard window that opens, click on Next> and in the next window that appears, click on Next> again.
    In the final window, click on Finish

  • Please close all open programs as this may result in a reboot being necessary.
  • Double click TDSSKiller.exe to begin.
  • Click Change parameters and check the two boxes under Additional Options.
  • Click Start scan and allow the tool to do just that.
  • One the scan has completed, if the tool has identified anything allow it to carry out it's default action(s) - you'll need to click Continue where appropriate.
  • Finally, if it prompts you to reboot your machine, please click Reboot Now and ensure that your machine does so.
  • If the scan finds nothing, please click the Report button and let me have a copy of the text file that opens.
  • If you reboot your machine, the log, which i'd like to see, will be located at the root of you hard drive as C:\TDSSKiller.Version_Date_Time_log.txt.
    Please check that you get the one with the right date and time. :)

So long, and thanks for all the fish.

 

 


#3 Tarheel27615

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Posted 31 October 2011 - 08:32 AM

I downloaded the TDSSkiller application. Unfortuntanately, the application will not run. I tried running in regular mode and safe mode. It would not open.

Whenever, I use rkill, it always kills a random file in my temp folder.

For instance, when I ran rkill this morning, these processes were killed:


C:\WINDOWS\system32\net.exe
C:\Documents and Settings\WBaldridge\Local Settings\Temp\7.tmp\pev.rkexe

There is something going on with temp folders.

I ran GMER again this morning too -- both in normal mode and safe mode. It still showed 4 hidden processes. I tried to kill them, but they would immediately restart.

Please help! I feel so frustrated.

#4 Noviciate

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Posted 31 October 2011 - 02:54 PM

Good evening. :)

Take a trip to this webpage for download links and instructions for running Combofix by sUBs: http://www.bleepingcomputer.com/combofix/how-to-use-combofix *

  • When prompted to save Combofix, change the filename BEFORE saving it - any name will do, as long as it has .exe at the end.
  • Please be aware that this tool may require the PC to be rebooted so close any programs you have open before you start.
  • When CF has finished, it will produce a log - C:\ComboFix.txt - copy and paste
  • Let me know how the PC is behaving.
* There are two points to note from the instructions page:

1) The Recovery Console.

It is recommended that you install this as, in certain circumstances, it may be the difference between a successful repair and a reformat. If you are uncertain as to whether or not you already have the Recovery Console installed, simply run CF and it will prompt you if it does not detect it.
CF will complete some, but not all, of it's removal tasks without the installation of the Console, so you are free to choose whether you want to complete this step, but it is in your interests to do so.

2) Disabling your Anti-Virus.

CF has been the victim of false-positive detections on occasion and a resident AV may incorrectly identify and delete part of the tool which won't do it much good. If you don't disable your AV, you may not get the results you hoped for!

So long, and thanks for all the fish.

 

 


#5 Noviciate

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Posted 05 November 2011 - 03:53 PM

Helpers are limited in the number of logs they can take by the time they have available and having threads sit idle means that somebody else who could be being helped has to wait.
Given that there has been no response for five days, and I have no way of knowing when there will be one, this thread is now closed.

When you are able to free up some time to work on your PC problem, feel free to start a fresh thread and somebody will be along as soon as to help.

So long, and thanks for all the fish.

 

 





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