Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

getting a runtime error 216 at5003A116 message


  • Please log in to reply
4 replies to this topic

#1 free32

free32

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:16 AM

Posted 28 October 2011 - 03:22 AM

I seem to have what is described online as a possible "subseven trojan virus." When I close out of IE explorer, I get "runtime error 216 at5003A116" message popup.

Updated Malware quick-scan done in safe mode found nothing. NO suspicious processes identified with subseven showing in task manager. Also ran spy-bot and avira sweep-- nothing found.

I have XP Home.

No other symptoms I'm aware of beyond possible slowness.

Help appreciated!

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,026 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:16 AM

Posted 28 October 2011 - 02:33 PM

Hello,let's see if this fixes it quickly.
Be sure Restore Poinfs are turned on first,so you will be able to revert back any changes if desired.

Reset Internet Explorer Settings

Run TFC by OT (Temp File Cleaner)
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 free32

free32
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:16 AM

Posted 02 November 2011 - 08:47 PM




Hi

No, did not fix :(

#4 free32

free32
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:16 AM

Posted 03 November 2011 - 03:01 AM

Update: I removed a copy of Advanced System Optimizer 3 - gotten offline. Hmmmmm. Error message is gone!

Any thoughts on a good free registry cleaner? Thanks

#5 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,026 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:08:16 AM

Posted 03 November 2011 - 08:57 AM

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:
  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users