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System restore rogue infection


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10 replies to this topic

#1 fakian99

fakian99

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Posted 27 October 2011 - 09:36 PM

Hello

I recently got a rogue system restore that completely screwed up my computer. I do know a little about viruses so i did what i could to get rid of it but there is still parts of it hanging around. as of now i still have redirects on my internet browsers and also i have popups that is telling me system restore can help my computer so i should reboot. Another problem i am facing is that in one user account some of my files are there and there seems to be nothing wrong besides the redirects but on the other one there is nothing and when i click on the start button nothing is there. also the background is pink and i occasionally get the popup saying system restore cant help my computer and it tells me to reboot.

This is what i have done so far. (i hope nothing bad)
i started by using a proxy and downloaded rkill which i did not work. then i got tdss killer and ran that whick seemed like it did nothing. (mbam would not install)
then i looked online and found that some people used a activation code to stop the virus from blocking everything so i did that and it seemed like it did the trick,
i ran scans with: hitman pro, superantispyware, mbam, and avira and deleted the many things that came up.

now i still have redirects and one user account is still missing the files and the desktop/startmenu

Please help me as i have important files on my computer.

Thanks
Brendan

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#2 boopme

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Posted 27 October 2011 - 09:42 PM

Hello Brendan, I moved this from XP to the Am I Infected forum.
Are you on a router? Are other machines on it,if so are they redirecting?

Do you use Firefox?


Please post the TDSS log.

A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
Copy and paste the contents of that file in your next reply.


I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 fakian99

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Posted 27 October 2011 - 10:15 PM

this is the tdsskiller log:
19:18:16.0468 1464 TDSS rootkit removing tool 2.6.12.0 Oct 21 2011 11:23:48
19:18:16.0531 1464 ============================================================
19:18:16.0531 1464 Current date / time: 2011/10/23 19:18:16.0531
19:18:16.0531 1464 SystemInfo:
19:18:16.0531 1464
19:18:16.0531 1464 OS Version: 5.1.2600 ServicePack: 3.0
19:18:16.0531 1464 Product type: Workstation
19:18:16.0531 1464 ComputerName: LINDA-ECC965301
19:18:16.0531 1464 UserName: Administrator
19:18:16.0531 1464 Windows directory: C:\WINDOWS
19:18:16.0531 1464 System windows directory: C:\WINDOWS
19:18:16.0531 1464 Processor architecture: Intel x86
19:18:16.0531 1464 Number of processors: 1
19:18:16.0531 1464 Page size: 0x1000
19:18:16.0531 1464 Boot type: Safe boot
19:18:16.0531 1464 ============================================================
19:18:17.0656 1464 Initialize success
19:18:20.0359 1480 ============================================================
19:18:20.0359 1480 Scan started
19:18:20.0359 1480 Mode: Manual;
19:18:20.0359 1480 ============================================================
19:18:20.0515 1480 Abiosdsk - ok
19:18:20.0546 1480 abp480n5 - ok
19:18:20.0609 1480 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
19:18:20.0625 1480 ACPI - ok
19:18:20.0671 1480 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
19:18:20.0671 1480 ACPIEC - ok
19:18:20.0703 1480 adpu160m - ok
19:18:20.0765 1480 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
19:18:20.0765 1480 aec - ok
19:18:20.0843 1480 AFD (1e44bc1e83d8fd2305f8d452db109cf9) C:\WINDOWS\System32\drivers\afd.sys
19:18:20.0843 1480 AFD - ok
19:18:20.0859 1480 Aha154x - ok
19:18:20.0890 1480 aic78u2 - ok
19:18:20.0906 1480 aic78xx - ok
19:18:20.0937 1480 AliIde - ok
19:18:21.0031 1480 Ambfilt (f6af59d6eee5e1c304f7f73706ad11d8) C:\WINDOWS\system32\drivers\Ambfilt.sys
19:18:21.0093 1480 Ambfilt - ok
19:18:21.0109 1480 amsint - ok
19:18:21.0125 1480 asc - ok
19:18:21.0140 1480 asc3350p - ok
19:18:21.0156 1480 asc3550 - ok
19:18:21.0234 1480 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
19:18:21.0234 1480 AsyncMac - ok
19:18:21.0281 1480 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
19:18:21.0281 1480 atapi - ok
19:18:21.0359 1480 Atdisk - ok
19:18:21.0406 1480 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
19:18:21.0406 1480 Atmarpc - ok
19:18:21.0468 1480 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
19:18:21.0468 1480 audstub - ok
19:18:21.0531 1480 AvgLdx86 (bc12f2404bb6f2b6b2ff3c4c246cb752) C:\WINDOWS\System32\Drivers\avgldx86.sys
19:18:21.0546 1480 AvgLdx86 - ok
19:18:21.0593 1480 AvgMfx86 (5903d729d4f0c5bca74123c96a1b29e0) C:\WINDOWS\System32\Drivers\avgmfx86.sys
19:18:21.0593 1480 AvgMfx86 - ok
19:18:21.0640 1480 AvgTdiX (92d8e1e8502e649b60e70074eb29c380) C:\WINDOWS\System32\Drivers\avgtdix.sys
19:18:21.0640 1480 AvgTdiX - ok
19:18:21.0703 1480 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
19:18:21.0703 1480 Beep - ok
19:18:21.0781 1480 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
19:18:21.0781 1480 cbidf2k - ok
19:18:21.0796 1480 cd20xrnt - ok
19:18:21.0843 1480 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
19:18:21.0843 1480 Cdaudio - ok
19:18:21.0875 1480 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
19:18:21.0875 1480 Cdfs - ok
19:18:21.0953 1480 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
19:18:21.0968 1480 Cdrom - ok
19:18:21.0984 1480 Changer - ok
19:18:22.0031 1480 CmdIde - ok
19:18:22.0062 1480 Cpqarray - ok
19:18:22.0093 1480 dac2w2k - ok
19:18:22.0109 1480 dac960nt - ok
19:18:22.0171 1480 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
19:18:22.0171 1480 Disk - ok
19:18:22.0218 1480 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
19:18:22.0250 1480 dmboot - ok
19:18:22.0281 1480 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
19:18:22.0281 1480 dmio - ok
19:18:22.0312 1480 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
19:18:22.0312 1480 dmload - ok
19:18:22.0375 1480 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
19:18:22.0375 1480 DMusic - ok
19:18:22.0437 1480 dpti2o - ok
19:18:22.0484 1480 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
19:18:22.0484 1480 drmkaud - ok
19:18:22.0546 1480 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
19:18:22.0546 1480 Fastfat - ok
19:18:22.0593 1480 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys
19:18:22.0593 1480 Fdc - ok
19:18:22.0609 1480 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
19:18:22.0609 1480 Fips - ok
19:18:22.0640 1480 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
19:18:22.0640 1480 Flpydisk - ok
19:18:22.0718 1480 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\DRIVERS\fltMgr.sys
19:18:22.0718 1480 FltMgr - ok
19:18:22.0765 1480 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
19:18:22.0765 1480 Fs_Rec - ok
19:18:22.0781 1480 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
19:18:22.0796 1480 Ftdisk - ok
19:18:22.0890 1480 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
19:18:22.0890 1480 GEARAspiWDM - ok
19:18:22.0921 1480 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
19:18:22.0921 1480 Gpc - ok
19:18:22.0984 1480 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
19:18:23.0000 1480 HDAudBus - ok
19:18:23.0078 1480 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
19:18:23.0078 1480 HidUsb - ok
19:18:23.0109 1480 hpn - ok
19:18:23.0187 1480 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
19:18:23.0203 1480 HTTP - ok
19:18:23.0265 1480 i2omgmt - ok
19:18:23.0312 1480 i2omp - ok
19:18:23.0437 1480 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
19:18:23.0437 1480 i8042prt - ok
19:18:23.0500 1480 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys
19:18:23.0500 1480 Imapi - ok
19:18:23.0562 1480 ini910u - ok
19:18:23.0734 1480 IntcAzAudAddService (512cc914475348d774d1bb9f866396a5) C:\WINDOWS\system32\drivers\RtkHDAud.sys
19:18:23.0890 1480 IntcAzAudAddService - ok
19:18:23.0906 1480 IntelIde - ok
19:18:23.0953 1480 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\DRIVERS\Ip6Fw.sys
19:18:23.0953 1480 Ip6Fw - ok
19:18:23.0984 1480 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
19:18:23.0984 1480 IpFilterDriver - ok
19:18:24.0015 1480 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
19:18:24.0015 1480 IpInIp - ok
19:18:24.0062 1480 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
19:18:24.0062 1480 IpNat - ok
19:18:24.0140 1480 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
19:18:24.0140 1480 IPSec - ok
19:18:24.0218 1480 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
19:18:24.0218 1480 IRENUM - ok
19:18:24.0250 1480 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
19:18:24.0250 1480 isapnp - ok
19:18:24.0265 1480 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
19:18:24.0265 1480 Kbdclass - ok
19:18:24.0343 1480 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
19:18:24.0359 1480 kmixer - ok
19:18:24.0390 1480 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
19:18:24.0406 1480 KSecDD - ok
19:18:24.0437 1480 lbrtfdc - ok
19:18:24.0531 1480 MBAMSwissArmy (d68e165c3123aba3b1282eddb4213bd8) C:\WINDOWS\system32\drivers\mbamswissarmy.sys
19:18:24.0531 1480 MBAMSwissArmy - ok
19:18:24.0609 1480 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
19:18:24.0609 1480 mnmdd - ok
19:18:24.0640 1480 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
19:18:24.0640 1480 Modem - ok
19:18:24.0765 1480 Monfilt (9fa7207d1b1adead88ae8eed9cdbbaa5) C:\WINDOWS\system32\drivers\Monfilt.sys
19:18:24.0796 1480 Monfilt - ok
19:18:24.0843 1480 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
19:18:24.0843 1480 Mouclass - ok
19:18:24.0906 1480 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
19:18:24.0906 1480 mouhid - ok
19:18:24.0953 1480 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
19:18:24.0953 1480 MountMgr - ok
19:18:24.0984 1480 mraid35x - ok
19:18:25.0031 1480 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
19:18:25.0031 1480 MRxDAV - ok
19:18:25.0109 1480 MRxSmb (7d304a5eb4344ebeeab53a2fe3ffb9f0) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
19:18:25.0140 1480 MRxSmb - ok
19:18:25.0187 1480 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
19:18:25.0187 1480 Msfs - ok
19:18:25.0218 1480 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
19:18:25.0234 1480 MSKSSRV - ok
19:18:25.0265 1480 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
19:18:25.0265 1480 MSPCLOCK - ok
19:18:25.0281 1480 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
19:18:25.0281 1480 MSPQM - ok
19:18:25.0343 1480 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
19:18:25.0343 1480 mssmbios - ok
19:18:25.0390 1480 Mup (de6a75f5c270e756c5508d94b6cf68f5) C:\WINDOWS\system32\drivers\Mup.sys
19:18:25.0390 1480 Mup - ok
19:18:25.0468 1480 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
19:18:25.0468 1480 NDIS - ok
19:18:25.0531 1480 NdisTapi (0109c4f3850dfbab279542515386ae22) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
19:18:25.0531 1480 NdisTapi - ok
19:18:25.0593 1480 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
19:18:25.0593 1480 Ndisuio - ok
19:18:25.0609 1480 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
19:18:25.0609 1480 NdisWan - ok
19:18:25.0656 1480 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) C:\WINDOWS\system32\drivers\NDProxy.sys
19:18:25.0656 1480 NDProxy - ok
19:18:25.0687 1480 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
19:18:25.0687 1480 NetBIOS - ok
19:18:25.0750 1480 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
19:18:25.0750 1480 NetBT - ok
19:18:25.0828 1480 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
19:18:25.0828 1480 Npfs - ok
19:18:25.0843 1480 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
19:18:25.0859 1480 Ntfs - ok
19:18:25.0890 1480 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
19:18:25.0890 1480 Null - ok
19:18:26.0031 1480 nv (eb2858f920b8135b807b5ccaa3ed73dc) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys
19:18:26.0140 1480 nv - ok
19:18:26.0218 1480 nvata (ef9941593b2e9b436f64a87ddb570d1a) C:\WINDOWS\system32\DRIVERS\nvata.sys
19:18:26.0218 1480 nvata - ok
19:18:26.0281 1480 NVENETFD (0ae6258709d58fb53638e8d28f4480d4) C:\WINDOWS\system32\DRIVERS\NVENETFD.sys
19:18:26.0281 1480 NVENETFD - ok
19:18:26.0375 1480 nvnetbus (1296b33c223a58485d5eaa779752216a) C:\WINDOWS\system32\DRIVERS\nvnetbus.sys
19:18:26.0375 1480 nvnetbus - ok
19:18:26.0453 1480 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
19:18:26.0453 1480 NwlnkFlt - ok
19:18:26.0468 1480 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
19:18:26.0468 1480 NwlnkFwd - ok
19:18:26.0593 1480 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys
19:18:26.0593 1480 Parport - ok
19:18:26.0640 1480 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
19:18:26.0640 1480 PartMgr - ok
19:18:26.0671 1480 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
19:18:26.0671 1480 ParVdm - ok
19:18:26.0718 1480 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
19:18:26.0718 1480 PCI - ok
19:18:26.0734 1480 PCIDump - ok
19:18:26.0765 1480 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
19:18:26.0765 1480 PCIIde - ok
19:18:26.0796 1480 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\drivers\Pcmcia.sys
19:18:26.0796 1480 Pcmcia - ok
19:18:26.0828 1480 PDCOMP - ok
19:18:26.0859 1480 PDFRAME - ok
19:18:26.0875 1480 PDRELI - ok
19:18:26.0890 1480 PDRFRAME - ok
19:18:26.0906 1480 perc2 - ok
19:18:26.0953 1480 perc2hib - ok
19:18:27.0015 1480 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
19:18:27.0015 1480 PptpMiniport - ok
19:18:27.0078 1480 Processor (a32bebaf723557681bfc6bd93e98bd26) C:\WINDOWS\system32\DRIVERS\processr.sys
19:18:27.0078 1480 Processor - ok
19:18:27.0109 1480 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
19:18:27.0109 1480 PSched - ok
19:18:27.0140 1480 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
19:18:27.0140 1480 Ptilink - ok
19:18:27.0187 1480 PxHelp20 (d86b4a68565e444d76457f14172c875a) C:\WINDOWS\system32\Drivers\PxHelp20.sys
19:18:27.0187 1480 PxHelp20 - ok
19:18:27.0187 1480 ql1080 - ok
19:18:27.0203 1480 Ql10wnt - ok
19:18:27.0218 1480 ql12160 - ok
19:18:27.0234 1480 ql1240 - ok
19:18:27.0265 1480 ql1280 - ok
19:18:27.0281 1480 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
19:18:27.0281 1480 RasAcd - ok
19:18:27.0296 1480 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
19:18:27.0296 1480 Rasl2tp - ok
19:18:27.0343 1480 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
19:18:27.0343 1480 RasPppoe - ok
19:18:27.0375 1480 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
19:18:27.0375 1480 Raspti - ok
19:18:27.0406 1480 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
19:18:27.0406 1480 Rdbss - ok
19:18:27.0421 1480 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
19:18:27.0421 1480 RDPCDD - ok
19:18:27.0500 1480 RDPWD (fc105dd312ed64eb66bff111e8ec6eac) C:\WINDOWS\system32\drivers\RDPWD.sys
19:18:27.0500 1480 RDPWD - ok
19:18:27.0578 1480 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
19:18:27.0578 1480 redbook - ok
19:18:27.0687 1480 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
19:18:27.0687 1480 Secdrv - ok
19:18:27.0750 1480 serenum (0f29512ccd6bead730039fb4bd2c85ce) C:\WINDOWS\system32\DRIVERS\serenum.sys
19:18:27.0750 1480 serenum - ok
19:18:27.0765 1480 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\DRIVERS\serial.sys
19:18:27.0765 1480 Serial - ok
19:18:27.0812 1480 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
19:18:27.0812 1480 Sfloppy - ok
19:18:27.0843 1480 Simbad - ok
19:18:27.0890 1480 Sparrow - ok
19:18:27.0968 1480 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
19:18:27.0968 1480 splitter - ok
19:18:28.0062 1480 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
19:18:28.0062 1480 sr - ok
19:18:28.0140 1480 Srv (47ddfc2f003f7f9f0592c6874962a2e7) C:\WINDOWS\system32\DRIVERS\srv.sys
19:18:28.0140 1480 Srv - ok
19:18:28.0250 1480 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
19:18:28.0250 1480 swenum - ok
19:18:28.0328 1480 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
19:18:28.0328 1480 swmidi - ok
19:18:28.0359 1480 symc810 - ok
19:18:28.0375 1480 symc8xx - ok
19:18:28.0390 1480 sym_hi - ok
19:18:28.0406 1480 sym_u3 - ok
19:18:28.0437 1480 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
19:18:28.0437 1480 sysaudio - ok
19:18:28.0531 1480 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
19:18:28.0546 1480 Tcpip - ok
19:18:28.0609 1480 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
19:18:28.0609 1480 TDPIPE - ok
19:18:28.0625 1480 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
19:18:28.0625 1480 TDTCP - ok
19:18:28.0671 1480 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
19:18:28.0671 1480 TermDD - ok
19:18:28.0718 1480 TosIde - ok
19:18:28.0781 1480 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
19:18:28.0781 1480 Udfs - ok
19:18:28.0796 1480 ultra - ok
19:18:28.0875 1480 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
19:18:28.0875 1480 Update - ok
19:18:28.0937 1480 USBAAPL (4b8a9c16b6d9258ed99c512aecb8c555) C:\WINDOWS\system32\Drivers\usbaapl.sys
19:18:28.0937 1480 USBAAPL - ok
19:18:29.0000 1480 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
19:18:29.0000 1480 usbehci - ok
19:18:29.0031 1480 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
19:18:29.0031 1480 usbhub - ok
19:18:29.0078 1480 usbohci (0daecce65366ea32b162f85f07c6753b) C:\WINDOWS\system32\DRIVERS\usbohci.sys
19:18:29.0078 1480 usbohci - ok
19:18:29.0140 1480 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
19:18:29.0140 1480 usbprint - ok
19:18:29.0203 1480 usbscan (a0b8cf9deb1184fbdd20784a58fa75d4) C:\WINDOWS\system32\DRIVERS\usbscan.sys
19:18:29.0203 1480 usbscan - ok
19:18:29.0250 1480 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
19:18:29.0250 1480 USBSTOR - ok
19:18:29.0296 1480 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
19:18:29.0296 1480 VgaSave - ok
19:18:29.0312 1480 ViaIde - ok
19:18:29.0343 1480 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
19:18:29.0343 1480 VolSnap - ok
19:18:29.0390 1480 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
19:18:29.0390 1480 Wanarp - ok
19:18:29.0437 1480 WDICA - ok
19:18:29.0484 1480 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
19:18:29.0484 1480 wdmaud - ok
19:18:29.0640 1480 MBR (0x1B8) (8f558eb6672622401da993e1e865c861) \Device\Harddisk0\DR0
19:18:29.0671 1480 \Device\Harddisk0\DR0 - ok
19:18:29.0687 1480 Boot (0x1200) (bfc9d56fac4bdd1e94a4f895767371f3) \Device\Harddisk0\DR0\Partition0
19:18:29.0687 1480 \Device\Harddisk0\DR0\Partition0 - ok
19:18:29.0703 1480 ============================================================
19:18:29.0703 1480 Scan finished
19:18:29.0703 1480 ============================================================
19:18:29.0718 1472 Detected object count: 0
19:18:29.0718 1472 Actual detected object count: 0
19:18:31.0625 1452 Deinitialize success




The eset scan is working and is taking a while so i will post as soon as it finishes. I used to use Firefox but now i cant find it so now im using internet explorer and chrome. also i cant access bleeping computer from my comp anymore because of the redirects so im on another computer.

Edited by fakian99, 27 October 2011 - 10:16 PM.


#4 boopme

boopme

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Posted 28 October 2011 - 09:10 AM

For the connection try these...

Please click Start > Run, type inetcpl.cpl in the runbox and press enter.
Click the Connections tab and click the LAN settings option.
Verify if "Use a proxy..." is checked, if so, UNcheck it and click OK/OK to exit.
Now check if the internet is working again.

OR

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.

If needed : type these one line at a time, press enter after each line. See if it works after each.


netsh interface ipv4 reset
netsh interface ipv6 reset
ipconfig /flushdns
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 fakian99

fakian99
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Posted 28 October 2011 - 10:28 PM

Minitoolbox log:

MiniToolBox by Farbar
Ran by BRENDANANANANAN (administrator) on 28-10-2011 at 23:25:01
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


94.63.240.133 www.google.com
94.63.240.134 www.bing.com


========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=static addr=4.2.2.1 register=PRIMARY
add dns name="Local Area Connection" addr=4.2.2.2 index=2
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : linda-ecc965301

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : twmi.rr.com



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : twmi.rr.com

Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

Physical Address. . . . . . . . . : 00-16-E6-D8-AE-B2

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.196

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 4.2.2.1

4.2.2.2

Lease Obtained. . . . . . . . . . : Friday, October 28, 2011 11:14:26 PM

Lease Expires . . . . . . . . . . : Saturday, October 29, 2011 11:14:26 PM

Server: vnsc-pri.sys.gtei.net
Address: 4.2.2.1

Name: google.com
Addresses: 74.125.47.99, 74.125.47.103, 74.125.47.104, 74.125.47.105
74.125.47.106, 74.125.47.147



Pinging google.com [74.125.47.147] with 32 bytes of data:



Reply from 74.125.47.147: bytes=32 time=35ms TTL=49

Reply from 74.125.47.147: bytes=32 time=38ms TTL=49



Ping statistics for 74.125.47.147:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 35ms, Maximum = 38ms, Average = 36ms

Server: vnsc-pri.sys.gtei.net
Address: 4.2.2.1

Name: yahoo.com
Addresses: 67.195.160.76, 72.30.2.43, 98.137.149.56, 98.139.180.149
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=56ms TTL=50

Reply from 209.191.122.70: bytes=32 time=55ms TTL=50



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 55ms, Maximum = 56ms, Average = 55ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 e6 d8 ae b2 ...... NVIDIA nForce Networking Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.196 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.0.196 192.168.0.196 20
192.168.0.0 255.255.255.0 192.168.0.196 192.168.0.196 20
192.168.0.196 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.196 192.168.0.196 20
224.0.0.0 240.0.0.0 192.168.0.196 192.168.0.196 20
255.255.255.255 255.255.255.255 192.168.0.196 192.168.0.196 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 mswsock.dll [File Not found] ()
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
Catalog9 11 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/27/2011 09:00:42 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (10/27/2011 09:00:42 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (10/23/2011 05:38:58 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 0.0.0.0, faulting module iexplore.exe, version 0.0.0.0, fault address 0x0008cb40.
Processing media-specific event for [iexplore.exe!ws!]

Error: (10/21/2011 04:03:16 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (10/21/2011 04:03:16 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (10/18/2011 11:03:46 PM) (Source: Bonjour Service) (User: )
Description: 204: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (10/18/2011 11:03:46 PM) (Source: Bonjour Service) (User: )
Description: 220: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (10/18/2011 11:03:46 PM) (Source: Bonjour Service) (User: )
Description: 228: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (10/13/2011 11:24:43 PM) (Source: Bonjour Service) (User: )
Description: 204: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (10/13/2011 11:24:43 PM) (Source: Bonjour Service) (User: )
Description: 220: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)


System errors:
=============
Error: (10/28/2011 11:16:44 PM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.

Error: (10/28/2011 11:15:15 PM) (Source: DCOM) (User: SYSTEM)
Description: The server {4EB61BAC-A3B6-4760-9581-655041EF4D69} did not register with DCOM within the required timeout.

Error: (10/28/2011 11:14:44 PM) (Source: Service Control Manager) (User: )
Description: The System Restore Service service terminated with the following error:
%%5

Error: (10/28/2011 11:14:40 PM) (Source: SRService) (User: )
Description: The System Restore initialization process failed.

Error: (10/27/2011 10:41:11 PM) (Source: Service Control Manager) (User: )
Description: The System Restore Service service terminated with the following error:
%%5

Error: (10/27/2011 10:41:08 PM) (Source: SRService) (User: )
Description: The System Restore initialization process failed.

Error: (10/27/2011 10:39:52 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (10/27/2011 10:15:12 PM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (10/27/2011 10:15:09 PM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (10/27/2011 10:15:06 PM) (Source: DCOM) (User: Administrator)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Acrobat.com (Version: 1.7.186)
Adobe AIR (Version: 1.5.1.8210)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 10 Plugin (Version: 10.0.32.18)
Adobe Photoshop Elements 6.0 (Version: 6.0)
Adobe Reader 9.3.3 (Version: 9.3.3)
Apple Application Support (Version: 1.5.2)
Apple Mobile Device Support (Version: 3.4.1.2)
Apple Software Update (Version: 2.1.3.127)
Ask Toolbar (Version: 1.9.1.0)
Athlon 64 Processor Driver (Version: 1.1.0.18)
AVG Identity Protection (Version: 8.5.2.718)
Avira Free Antivirus (Version: 12.0.0.861)
Bonjour (Version: 3.0.0.2)
Canon i550
Canon PhotoRecord
Canon Utilities Easy-PhotoPrint
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
ESET Online Scanner v3
Google Chrome (Version: 15.0.874.106)
Graboid Video 1.65 (Version: 1.65)
Hitman Pro 3.5 (Version: 3.5.9.131)
iTunes (Version: 10.4.1.10)
Japanese Language Support
Java™ 6 Update 16 (Version: 6.0.160)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox (3.6.23) (Version: 3.6.23 (en-US))
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Nero 7 Essentials (Version: 7.02.0794)
Nikon File Uploader 2 (Version: 2.0.2)
Nikon Message Center 2 (Version: 2.0.1)
NVIDIA Drivers
Picture Control Utility (Version: 1.2.1)
Pocket Tanks v1.3 (Version: 1.3)
QuickTime (Version: 7.70.80.34)
Realtek High Definition Audio Driver (Version: 5.10.0.5874)
Segoe UI (Version: 14.0.4327.805)
SUPERAntiSpyware (Version: 5.0.1134)
VideoLAN VLC media player 0.8.6d (Version: 0.8.6d)
ViewNX 2 (Version: 2.0.2)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8098.930)
Windows Live Essentials (Version: 14.0.8089.0726)
Windows Live Essentials (Version: 14.0.8089.726)
Windows Live Messenger (Version: 14.0.8089.0726)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format Runtime

========================= Memory info: ===================================

Percentage of memory in use: 51%
Total physical RAM: 959.48 MB
Available physical RAM: 461.12 MB
Total Pagefile: 2315.54 MB
Available Pagefile: 1757.82 MB
Total Virtual: 2047.88 MB
Available Virtual: 1995.23 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:149.04 GB) (Free:128.67 GB) NTFS

========================= Users: ========================================

User accounts for \\LINDA-ECC965301

Administrator BRENDANANANANAN Guest
HelpAssistant Linda SUPPORT_388945a0

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\Mini010911-01.dmp
C:\WINDOWS\Minidump\Mini010911-02.dmp
C:\WINDOWS\Minidump\Mini010911-03.dmp
C:\WINDOWS\Minidump\Mini010911-04.dmp
C:\WINDOWS\Minidump\Mini010911-05.dmp
C:\WINDOWS\Minidump\Mini010911-06.dmp

**** End of log ****




OK and thanks for the connection fix. I can access bleeping computer now and the internet seems a little faster. i still cant access anything in the other user account though.

Edited by fakian99, 28 October 2011 - 10:29 PM.


#6 boopme

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Posted 29 October 2011 - 09:07 AM

You're welcome. It looks like I see a ZeroAccess rootkit. This will require some special help so yiu need to repost.

DO NOT run a Temp file or Registry cleaner now.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 fakian99

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Posted 31 October 2011 - 11:03 PM

im sorry i have been very busy with work so i had no time. I will do that stuff tomorrow. thanks alot.

#8 boopme

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Posted 03 November 2011 - 09:01 AM

I k now you werehurrying but... :)

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 fakian99

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Posted 03 November 2011 - 06:00 PM

SO i basically take the above and post it to that other forum with a link back to this one? I just want to make sure.

#10 boopme

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Posted 03 November 2011 - 08:17 PM

Yes.. we have trained log analysts that need to review them.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 Orange Blossom

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Posted 04 November 2011 - 04:21 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic426346.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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