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Search Engine Redirect Virus


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10 replies to this topic

#1 jlmpjs

jlmpjs

  • Members
  • 5 posts
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  • Local time:09:02 PM

Posted 27 October 2011 - 11:35 AM

Each time I search via google or yahoo the results show up and when you click on a link it redirects you to another page. I have run an updated version of malwarebytes and superantispyware. I uninstalled explorer and firefox and resinstalled new versions. no help. The computer has been very slow as well I'm thinking due to this virus!
I have used this forum many times to remove viruses from our store computer and been very successful but have never posted so thank you for any help!!
Jennifer


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Run by Kathryn Shamburger at 9:58:05 on 2011-10-27
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.118 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\EloSrvce.exe
C:\WINDOWS\system32\EpStsSrv.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\Intuit\Entitlement Client\v3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\ESDUSBMon.EXE
C:\Program Files\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\EloDkMon.exe
C:\WINDOWS\system32\EloTTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Intuit\QuickBooks Point of Sale 6.0\qbpos.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\SecurePoS\SPoS\SPOS.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.4.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.4.0.12\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.4.0.12\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - No File
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [ESDUSBMon.exe] c:\windows\system32\ESDUSBMon.exe
mRun: [HelpCenter4.1] c:\program files\fastaccessdsl\helpcenter43\bin\sprtcmd.exe /P HelpCenter4.1
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{A612D017-C995-4322-BDF7-730396923817} : DhcpNameServer = 192.168.1.254
Handler: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - c:\windows\system32\QBPOSProtocol.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\kathryn shamburger\application data\mozilla\firefox\profiles\phjpruig.default\
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\common files\motive\npMotive.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0404000.00c\symds.sys [2011-10-12 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0404000.00c\symefa.sys [2011-10-12 173176]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\bashdefs\20111014.001\BHDrvx86.sys [2011-10-14 818808]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0404000.00c\cchpx86.sys [2011-10-12 485512]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0404000.00c\ironx86.sys [2011-10-12 116784]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2011-5-4 116608]
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536]
R2 EPSON ESCPOS Status Service;EPSON ESC/POS Status Service;EpStsSrv.exe --> EpStsSrv.exe [?]
R2 Intuit Entitlement Service v3;Intuit Entitlement Service v3;c:\program files\common files\intuit\entitlement client\v3\server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe [2006-5-24 24576]
R2 N360;Norton 360;c:\program files\norton 360\engine\4.4.0.12\ccsvchst.exe [2011-10-11 126400]
R2 QBPOSDBServiceV6;QBPOS Database Manager v6;c:\program files\intuit\quickbooks point of sale 6.0\databaseserver\QBPOSDBServiceV6.exe [2006-9-18 1464832]
R3 EloBus;Elobus Filter Driver;c:\windows\system32\drivers\EloBus.sys [2007-1-25 14848]
R3 elomoufiltr;ELO TouchSystems-SRV2;c:\windows\system32\drivers\EloFiltr.sys [2007-1-25 28160]
R3 EloSer;Elo Serial Driver;c:\windows\system32\drivers\EloSer.Sys [2007-1-25 81408]
R3 EloUsb;ELO TouchSystems-SRV;c:\windows\system32\drivers\EloUsb.Sys [2007-1-25 66048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-28 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\ipsdefs\20111026.030\IDSXpx86.sys [2011-10-26 356280]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\virusdefs\20111026.025\NAVENG.SYS [2011-10-27 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\virusdefs\20111026.025\NAVEX15.SYS [2011-10-27 1576312]
R3 TMUSB;EPSON USB Device Driver for TM/BA/EU Printers;c:\windows\system32\drivers\TMUSBXP.SYS [2007-1-25 48256]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-8-16 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-8-16 40552]
.
=============== Created Last 30 ================
.
2011-10-12 15:19:52 340088 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\symtdiv.sys
2011-10-12 15:19:51 362360 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\symtdi.sys
2011-10-12 15:19:50 43696 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\srtspx.sys
2011-10-12 15:19:50 328752 ----a-r- c:\windows\system32\drivers\n360\0404000.00c\symds.sys
2011-10-12 15:19:50 325680 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\srtsp.sys
2011-10-12 15:19:50 173176 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\symefa.sys
2011-10-12 15:19:49 116784 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\ironx86.sys
2011-10-12 15:19:48 485512 ----a-w- c:\windows\system32\drivers\n360\0404000.00c\cchpx86.sys
2011-10-12 00:10:27 -------- d-----w- c:\windows\system32\drivers\n360\0404000.00C
2011-10-10 22:48:22 38496 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-10-10 19:49:29 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-08 18:00:17 -------- d-----w- c:\documents and settings\kathryn shamburger\local settings\application data\Yahoo
2011-10-08 17:40:50 -------- d-----w- c:\program files\Yahoo!
2011-10-08 17:38:16 -------- dc-h--w- c:\windows\ie8
2011-10-08 17:37:57 -------- d--h--w- c:\windows\msdownld.tmp
.
==================== Find3M ====================
.
2011-09-26 16:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-24 20:21:27 541960 ----a-w- C:\HC4DecommissionScheduler.exe
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ------w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ------w- c:\windows\system32\html.iec
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
.
============= FINISH: 9:59:12.78 ===============

Attached Files



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#2 RPMcMurphy

RPMcMurphy

    Bleeping *^#@%~


  • Malware Response Team
  • 3,970 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:02 PM

Posted 30 October 2011 - 08:57 AM

Hello and welcome. Please follow these guidelines while we work on your PC:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until Iíve given you the ďAll clear.Ē Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
Posted Image Download TDSSKiller.zip and extract TDSSKiller.exe to your desktop
  • Execute TDSSKiller.exe by doubleclicking on it.
  • Press Start Scan
  • If Malicious objects are found then ensure Cure is selected. Important - If there is no option to "Cure" it is critical that you select "Skip"
  • Then click Continue > Reboot now
  • Once complete, a log will be produced in c:\. It will be named for example, TDSSKiller.2.4.0.0_24.07.2010_13.10.52_log.txt
  • Post that log, please.
Posted Image Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please include the following in your next post:
  • TDSSKiller log
  • ComboFix log

Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif


#3 jlmpjs

jlmpjs
  • Topic Starter

  • Members
  • 5 posts
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  • Local time:09:02 PM

Posted 30 October 2011 - 06:37 PM

Thanks here are the logs

ComboFix 11-10-30.03 - Kathryn Shamburger 10/30/2011 18:16:06.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.491 [GMT -5:00]
Running from: c:\documents and settings\Kathryn Shamburger\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Kathryn Shamburger\Recent\Thumbs.db
c:\program files\Common Files\Uninstall
c:\program files\PAV
c:\windows\Tasks\ihvnatgy.job
c:\windows\Tasks\popuduts.job
.
.
((((((((((((((((((((((((( Files Created from 2011-09-28 to 2011-10-30 )))))))))))))))))))))))))))))))
.
.
2011-10-12 00:10 . 2011-10-13 15:11 -------- d-----w- c:\windows\system32\drivers\N360\0404000.00C
2011-10-10 22:48 . 2009-04-06 20:32 38496 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-10-10 19:49 . 2011-10-10 19:49 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-08 18:00 . 2011-10-08 18:00 -------- d-----w- c:\documents and settings\Kathryn Shamburger\Local Settings\Application Data\Yahoo
2011-10-08 17:41 . 2011-10-08 17:41 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo!
2011-10-08 17:40 . 2011-10-08 18:00 -------- d-----w- c:\documents and settings\All Users\Application Data\Yahoo! Companion
2011-10-08 17:40 . 2011-10-08 17:40 -------- d-----w- c:\documents and settings\Kathryn Shamburger\Application Data\Yahoo!
2011-10-08 17:40 . 2011-10-08 17:41 -------- d-----w- c:\program files\Yahoo!
2011-10-08 17:38 . 2011-10-08 17:40 -------- dc-h--w- c:\windows\ie8
2011-10-08 17:37 . 2011-10-08 17:45 -------- d--h--w- c:\windows\msdownld.tmp
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-26 16:41 . 2008-07-30 00:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41 . 2004-08-11 23:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41 . 2004-08-11 23:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12 . 2004-08-11 23:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20 . 2004-08-11 23:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-24 20:21 . 2009-09-15 21:14 541960 ----a-w- C:\HC4DecommissionScheduler.exe
2011-08-22 23:48 . 2004-08-11 23:00 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48 . 2004-08-11 23:00 43520 ------w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48 . 2004-08-11 23:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56 . 2004-08-11 23:00 385024 ------w- c:\windows\system32\html.iec
2011-08-17 13:49 . 2004-08-11 23:00 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-09-29 06:53 . 2011-10-14 18:04 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\Dell Support\DSAgnt.exe" [2006-08-29 395776]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-10-26 4615552]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-07-21 98304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2006-07-21 86016]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-07-21 81920]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2006-05-01 843776]
"ESDUSBMon.exe"="c:\windows\system32\ESDUSBMon.exe" [2005-05-27 188416]
"HelpCenter4.1"="c:\program files\FastAccessDSL\HelpCenter43\bin\sprtcmd.exe" [2007-04-13 198184]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2003-10-14 155648]
"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2005-03-17 57393]
"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2005-03-17 40960]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2008-03-17 1848648]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2008-12-11 722256]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2010-03-10 149280]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-22 47904]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-09-08 421888]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2006-9-3 960032]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-08-20 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\IRAS\\RAS Admin.exe"=
"c:\\Program Files\\att-nap\\McciBrowser.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\FastAccessDSL\\HelpCenter43\\bin\\sprtcmd.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\ATT-HSI\\McciBrowser.exe"=
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0404000.00C\symds.sys [10/12/2011 10:19 AM 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0404000.00C\symefa.sys [10/12/2011 10:19 AM 173176]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20111014.001\BHDrvx86.sys [10/14/2011 6:10 PM 818808]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0404000.00C\cchpx86.sys [10/12/2011 10:19 AM 485512]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2/17/2010 1:25 PM 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 1:41 PM 67664]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0404000.00C\ironx86.sys [10/12/2011 10:19 AM 116784]
R2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [5/4/2011 12:54 PM 116608]
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [3/17/2006 6:25 PM 65536]
R2 EPSON ESCPOS Status Service;EPSON ESC/POS Status Service;EpStsSrv.exe --> EpStsSrv.exe [?]
R2 Intuit Entitlement Service v3;Intuit Entitlement Service v3;c:\program files\Common Files\Intuit\Entitlement Client\v3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.exe [5/24/2006 8:09 AM 24576]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\4.4.0.12\ccsvchst.exe [10/11/2011 7:11 PM 126400]
R2 QBPOSDBServiceV6;QBPOS Database Manager v6;c:\program files\Intuit\QuickBooks Point of Sale 6.0\DatabaseServer\QBPOSDBServiceV6.exe [9/18/2006 5:52 PM 1464832]
R3 EloBus;Elobus Filter Driver;c:\windows\system32\drivers\EloBus.sys [1/25/2007 4:21 PM 14848]
R3 elomoufiltr;ELO TouchSystems-SRV2;c:\windows\system32\drivers\EloFiltr.sys [1/25/2007 4:27 PM 28160]
R3 EloSer;Elo Serial Driver;c:\windows\system32\drivers\EloSer.Sys [1/25/2007 4:21 PM 81408]
R3 EloUsb;ELO TouchSystems-SRV;c:\windows\system32\drivers\EloUsb.Sys [1/25/2007 4:27 PM 66048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [7/28/2011 6:52 PM 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20111028.030\IDSXpx86.sys [10/29/2011 10:06 AM 356280]
R3 TMUSB;EPSON USB Device Driver for TM/BA/EU Printers;c:\windows\system32\drivers\TMUSBXP.SYS [1/25/2007 4:01 PM 48256]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - 90728150
*Deregistered* - 90728150
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 09:32 128512 ----a-w- c:\windows\system32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = <local>;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254
FF - ProfilePath - c:\documents and settings\Kathryn Shamburger\Application Data\Mozilla\Firefox\Profiles\phjpruig.default\
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-BrMfcWnd - c:\program files\Brother\Brmfcmon\BrMfcWnd.exe
AddRemove-EloTouchscreen - c:\program files\EloTouchSystems\EloSetup
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-30 18:24
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(692)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\windows\system32\igfxdev.dll
.
Completion time: 2011-10-30 18:30:31
ComboFix-quarantined-files.txt 2011-10-30 23:30
.
Pre-Run: 47,508,967,424 bytes free
Post-Run: 47,782,215,680 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - A4723DEB02A1595B64B91F7BFBFCDC2A

Attached Files


Edited by RPMcMurphy, 30 October 2011 - 07:54 PM.
Added log


#4 RPMcMurphy

RPMcMurphy

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Posted 30 October 2011 - 08:03 PM

Jennifer:

Please do this next:

You have several remnants of an old McAfee install still onboard - Run this tool to get rid of them.

Posted Image You have this program installed, Malwarebytes' Anti-Malware (MBAM). Please update it and run a scan.

Open MBAM
  • Click the Update tab
  • Click Check for Updates
  • If an update is found, it will download and install the latest version.
  • The program will close to update and reopen.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Uncheck any entries from C:\System Volume Information or C:\Qoobox
  • Make sure that everything else is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Please include the following in your next post:
  • MBAM log

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#5 jlmpjs

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Posted 31 October 2011 - 04:50 PM

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

10/31/2011 4:39:04 PM
mbam-log-2011-10-31 (16-39-04).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 165969
Time elapsed: 1 hour(s), 3 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Norton 360\Engine\4.4.0.12\msl.dll (Adware.Agent) -> Delete on reboot.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP155\A0022403.dll (Adware.Agent) -> Not selected for removal.
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP156\A0022887.dll (Adware.Agent) -> Not selected for removal.

#6 RPMcMurphy

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Posted 31 October 2011 - 06:36 PM

Jennifer:

It looks like you didn't update MBAM before you ran the scan - that file it nuked was good. Please do this:

Posted Image Open MBAM
  • Click on the "Quarantine" tab
  • Look for the file that it just removed: C:\Program Files\Norton 360\Engine\4.4.0.12\msl.dll
  • Select it, then press the "Restore" button
  • Reboot
How is your computer running now? Once you've restored that file do this:

Posted Image Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Java™ can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now. An update should begin; follow the prompts. If it does not, let me know.

Once the install is complete...

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
    • Trace and Log Files
  • Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.
Posted Image Please go to here to run an online scan with ESET.
    • Turn off the real time scanner of any existing antivirus program while performing the online scan
    • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
    • When asked, allow the activex control to install
    • Click Start
    • Make sure that the option Remove found threats is unticked, and the option Scan unwanted applications is checked
    • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click Scan
  • Wait for the scan to finish
  • If any threats were found, click the 'List of found threats' , then click Export to text file....
  • Save it to your desktop, then please copy and paste that log as a reply to this topic.
Please include the following in your next post:
  • How is the computer running?
  • ESET log

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#7 jlmpjs

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Posted 01 November 2011 - 04:19 PM

C:\Documents and Settings\Kathryn Shamburger\Desktop\Virus\SmitfraudFix.exe multiple threats

#8 RPMcMurphy

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Posted 01 November 2011 - 04:53 PM

Jennifer:

How is the computer running now?

Posted Image Go to Start > Run and copy/paste the contents of the codebox below into the Run box and click OK:

cmd /c del /a/f/q "C:\Documents and Settings\Kathryn Shamburger\Desktop\Virus\SmitfraudFix.exe"
A DOS window may briefly open and close again, this is normal.

Please include the following in your next post:
  • How is the computer running?

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#9 jlmpjs

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Posted 03 November 2011 - 09:49 AM

Hi the search engine seems to be working correctly now! Thanks! and the speed is increased as well. For my information can you tell me which part fixed it?

Also ran that last part as well!

thanks
jennifer

#10 RPMcMurphy

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Posted 03 November 2011 - 07:16 PM

Jennifer:

It was the first ComboFix run that got the worst of it out. Your logs look good now! All I have left for you is some very important cleanup:

Posted Image Uninstall ComboFix
  • Press the Windows key + R on your keyboard or click Start -> Run. Copy and past the following text into the run box that opens and press OK:
    Combofix /Uninstall
Posted Image

Posted Image Delete the following tools along with any other logs you saved from our work:
  • DDS
  • GMER
Posted Image Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean
Posted Image Finally, I'd like to make a couple of suggestions to help you stay clean in the future:
  • Restart any anti-malware programs that we disabled while we were cleaning your machine.
  • Keep your antivirus application and MBAM current and updated. Scan with them at least weekly.
  • Please read this post for some helpful information.
Please post once more so I know you are all set and I can mark this thread resolved. Good luck and stay safe!

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#11 RPMcMurphy

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Posted 11 November 2011 - 10:07 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Threads are closed after 5 days of inactivity.

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