Hello and welcome.
There was a problem starting C:\Users\Stan\AppData\Local\Diagnostics\DiagnosticsUpdate\Diagnosticsupdt32.dll
The specified module could not be found.
these are broken malware
ts not unusual to receive such an error after using specialized fix tools.
A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found
" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry
remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.
To resolve this, download Autoruns
, search for the related entry and then delete it.
Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here
if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe
to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready
at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete
your computer and see if the startup error returns.Credit to quietman7
Can you state what Stinger is removing?
I would like to run 3 tools.
Please download MiniToolBox
, save it to your desktop and run it.
Checkmark the following checkboxes:
- Flush DNS
- Report IE Proxy Settings
- Reset IE Proxy Settings
- Report FF Proxy Settings
- Reset FF Proxy Settings
- List content of Hosts
- List IP configuration
- List Winsock Entries
- List last 10 Event Viewer log
- List Installed Programs
- List Users, Partitions and Memory size.
- List Minidump Files
and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note:
When using "Reset FF Proxy Settings" option Firefox should be closed.
Please download the TDSS Rootkit Removing Tool
) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (126.96.36.199) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 188.8.131.52 of the tool.
- Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.
- If TDSSKiller does not run, try renaming it.
- To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
- Click the Start Scan button.
- Do not use the computer during the scan
- If the scan completes with nothing found, click Close to exit.
- If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
- Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
- A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.184.108.40.206_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
- Copy and paste the contents of that file in your next reply.
If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe
, select Rename
and give it a random name with the .com
file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these[/color] instructions
. In some cases it may be necessary to redownload TDSSKiller and randomly rename it before downloading and saving to the computer.
I'd like us to scan your machine with ESET OnlineScan
- Hold down Control and click on the following link to open ESET OnlineScan in a new window.
- Click the button.
- For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on to download the ESET Smart Installer. Save it to your desktop.
- Double click on the icon on your desktop.
- Click the button.
- Accept any security warnings from your browser.
- Under scan settings, check and check Remove found threats
- Click Advanced settings and select the following:
- Scan potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth technology
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, push
- Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
- Push the button.
[color="#8B0000"]NOTE: In some instances if no malware is found there will be no log produced.