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Fire fox and google crashes /frezzes !! after avira update!


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6 replies to this topic

#1 lindaga35

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Posted 27 October 2011 - 09:34 AM

Hello, i have ran malware bytes and avira but nothing is showing up. it seems to be happening a lot more since ive updated to the avira 12. i cant get the brower's to keep from freezing.


Thanks!!

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#2 boopme

boopme

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Posted 31 October 2011 - 09:42 PM

Hello again..
Please run these 2 .. I do not think it's malware though.

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 lindaga35

lindaga35
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Posted 01 November 2011 - 01:40 PM

MiniToolBox by Farbar
Ran by Linda (administrator) on 01-11-2011 at 14:33:05
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Linda-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 1C-65-9D-F3-05-79
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5d75:c593:cb49:e822%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.254.108(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, November 01, 2011 2:12:12 PM
Lease Expires . . . . . . . . . . : Wednesday, November 02, 2011 2:12:15 PM
Default Gateway . . . . . . . . . : 192.168.254.254
DHCP Server . . . . . . . . . . . : 192.168.254.254
DHCPv6 IAID . . . . . . . . . . . : 303850909
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-BC-D9-0B-00-26-6C-A5-D5-B3
DNS Servers . . . . . . . . . . . : 192.168.254.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-6C-A5-D5-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.gateway.2wire.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1D3CAE65-A167-4378-951A-F58B387AFCD9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3802:2b4f:3f57:193(Preferred)
Link-local IPv6 Address . . . . . : fe80::3802:2b4f:3f57:193%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: mymodem
Address: 192.168.254.254

Name: google.com
Addresses: 74.125.47.106
74.125.47.105
74.125.47.103
74.125.47.99
74.125.47.147
74.125.47.104


Pinging google.com [74.125.47.103] with 32 bytes of data:
Reply from 74.125.47.103: bytes=32 time=66ms TTL=54
Reply from 74.125.47.103: bytes=32 time=19ms TTL=54

Ping statistics for 74.125.47.103:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 66ms, Average = 42ms
Server: mymodem
Address: 192.168.254.254

Name: yahoo.com
Addresses: 209.191.122.70
67.195.160.76
72.30.2.43
98.137.149.56
98.139.180.149


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=72ms TTL=49
Reply from 209.191.122.70: bytes=32 time=39ms TTL=49

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 39ms, Maximum = 72ms, Average = 55ms

Pinging 127.0.0.1 with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
===========================================================================
Interface List
11...1c 65 9d f3 05 79 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
10...00 26 6c a5 d5 b3 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.254.254 192.168.254.108 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.254.0 255.255.255.0 On-link 192.168.254.108 281
192.168.254.108 255.255.255.255 On-link 192.168.254.108 281
192.168.254.255 255.255.255.255 On-link 192.168.254.108 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.254.108 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.254.108 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 58 ::/0 On-link
1 306 ::1/128 On-link
12 58 2001::/32 On-link
12 306 2001:0:4137:9e76:3802:2b4f:3f57:193/128
On-link
11 281 fe80::/64 On-link
12 306 fe80::/64 On-link
12 306 fe80::3802:2b4f:3f57:193/128
On-link
11 281 fe80::5d75:c593:cb49:e822/128
On-link
1 306 ff00::/8 On-link
12 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/01/2011 02:27:14 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (11/01/2011 02:27:14 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (11/01/2011 02:16:30 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (11/01/2011 02:16:30 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (11/01/2011 02:13:58 PM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (10/31/2011 08:28:22 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (10/31/2011 08:28:22 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (10/31/2011 05:27:30 PM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (10/31/2011 05:21:00 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (10/31/2011 05:21:00 PM) (Source: Microsoft-Windows-LoadPerf) (User: SYSTEM)SYSTEM
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.


System errors:
=============
Error: (10/31/2011 07:26:05 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer COURTNEY-HP
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{6B0E6380-37A6-4AEA-846E-A0C64D9CCB1E}.
The master browser is stopping or an election is being forced.

Error: (10/31/2011 03:40:40 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/31/2011 03:40:40 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/31/2011 03:40:40 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/31/2011 03:40:22 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/31/2011 03:40:22 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/31/2011 03:40:22 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1068

Error: (10/31/2011 03:40:22 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (10/31/2011 03:40:22 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (10/31/2011 03:40:20 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}


Microsoft Office Sessions:
=========================
Error: (11/01/2011 02:27:14 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Linda\Downloads\esetsmartinstaller_enu.exe

Error: (11/01/2011 02:27:14 PM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Users\Linda\Downloads\esetsmartinstaller_enu(1).exe

Error: (11/01/2011 02:16:30 PM) (Source: Microsoft-Windows-LoadPerf)(User: SYSTEM)SYSTEM
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (11/01/2011 02:16:30 PM) (Source: Microsoft-Windows-LoadPerf)(User: SYSTEM)SYSTEM
Description: Performance1637070000000000000000000009030000

Error: (11/01/2011 02:13:58 PM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (10/31/2011 08:28:22 PM) (Source: Microsoft-Windows-LoadPerf)(User: SYSTEM)SYSTEM
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (10/31/2011 08:28:22 PM) (Source: Microsoft-Windows-LoadPerf)(User: SYSTEM)SYSTEM
Description: Performance1637070000000000000000000009030000

Error: (10/31/2011 05:27:30 PM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (10/31/2011 05:21:00 PM) (Source: Microsoft-Windows-LoadPerf)(User: SYSTEM)SYSTEM
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (10/31/2011 05:21:00 PM) (Source: Microsoft-Windows-LoadPerf)(User: SYSTEM)SYSTEM
Description: Performance1637070000000000000000000009030000


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.0.1.152)
Adobe Flash Player 11 Plugin (Version: 11.0.1.152)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Amazon Links (Version: 2.02)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.36)
ATI Catalyst Install Manager (Version: 3.0.800.0)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Cake Mania - Lights, Camera, Action!™ (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.1110.1539.28046)
Catalyst Control Center InstallProxy (Version: 2010.1110.1539.28046)
Catalyst Control Center Localization All (Version: 2010.1110.1539.28046)
ccc-core-static (Version: 2010.1110.1539.28046)
ccc-utility64 (Version: 2010.1110.1539.28046)
CCC Help Chinese Standard (Version: 2010.1110.1538.28046)
CCC Help Chinese Traditional (Version: 2010.1110.1538.28046)
CCC Help Czech (Version: 2010.1110.1538.28046)
CCC Help Danish (Version: 2010.1110.1538.28046)
CCC Help Dutch (Version: 2010.1110.1538.28046)
CCC Help English (Version: 2010.1110.1538.28046)
CCC Help Finnish (Version: 2010.1110.1538.28046)
CCC Help French (Version: 2010.1110.1538.28046)
CCC Help German (Version: 2010.1110.1538.28046)
CCC Help Greek (Version: 2010.1110.1538.28046)
CCC Help Hungarian (Version: 2010.1110.1538.28046)
CCC Help Italian (Version: 2010.1110.1538.28046)
CCC Help Japanese (Version: 2010.1110.1538.28046)
CCC Help Korean (Version: 2010.1110.1538.28046)
CCC Help Norwegian (Version: 2010.1110.1538.28046)
CCC Help Polish (Version: 2010.1110.1538.28046)
CCC Help Portuguese (Version: 2010.1110.1538.28046)
CCC Help Russian (Version: 2010.1110.1538.28046)
CCC Help Spanish (Version: 2010.1110.1538.28046)
CCC Help Swedish (Version: 2010.1110.1538.28046)
CCC Help Thai (Version: 2010.1110.1538.28046)
CCleaner (Version: 3.12)
Chuzzle Deluxe (Version: 2.2.0.95)
Conexant HD Audio (Version: 8.36.0.0)
Coupon Printer for Windows (Version: 5.0.0.1)
D3DX10 (Version: 15.4.2368.0902)
ESET Online Scanner v3
ETDWare PS/2-X64 8.0.8.0_R01 (Version: 8.0.8.0)
FATE - The Traitor Soul (Version: 2.2.0.95)
FileHippo.com Update Checker
Google Chrome (Version: 15.0.874.106)
Google Earth (Version: 6.0.3.2197)
Google Update Helper (Version: 1.3.21.79)
Governor of Poker 2 Premium Edition (Version: 2.2.0.95)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 23 (Version: 6.0.230)
Java™ 6 Update 29 (Version: 6.0.290)
Jewel Quest - Heritage (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Kidzui
Label@Once 1.0 (Version: 1.0)
Lexmark 3600-4600 Series
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Primary Interoperability Assemblies 2005 (Version: 9.0.21022)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 7.0.1 (x86 en-US) (Version: 7.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Mystery P.I. - The London Caper (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.95)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30124)
Realtek WLAN Driver (Version: 2.00.0013)
Skype Launcher (Version: 2.01)
Slingo Supreme (Version: 2.2.0.95)
swMSM (Version: 12.0.0.1)
Toshiba App Place (Version: 1.0.6.3)
TOSHIBA Application Installer (Version: 9.0.1.1)
TOSHIBA Assist (Version: 4.01.00)
Toshiba Book Place (Version: 2.2.7530)
TOSHIBA Bulletin Board (Version: 2.0.09.64)
TOSHIBA Disc Creator (Version: 2.1.0.4 for x64)
TOSHIBA Hardware Setup (Version: 2.00.14)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6)
Toshiba Laptop Checkup (Version: 2.0.6.22)
TOSHIBA Media Controller (Version: 1.0.80.8.64)
TOSHIBA Media Controller Plug-in (Version: 1.0.5.11)
Toshiba Online Backup (Version: 2.0.0.25)
TOSHIBA Quality Application (Version: 1.0.3)
TOSHIBA Recovery Media Creator (Version: 2.1.0.4 for x64)
TOSHIBA ReelTime (Version: 1.7.16.64)
TOSHIBA Service Station (Version: 2.2.9)
TOSHIBA Supervisor Password (Version: 2.00.07)
TOSHIBA Value Added Package (Version: 1.3.22.64)
ToshibaRegistration (Version: 1.0.4)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
WildTangent Games (Version: 1.0.1.5)
WildTangent ORB Game Console
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
ZoneAlarm (Version: 9.2.106.000)

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 1638.87 MB
Available physical RAM: 688.73 MB
Total Pagefile: 3277.73 MB
Available Pagefile: 1925.52 MB
Total Virtual: 4095.88 MB
Available Virtual: 3994.18 MB

========================= Partitions: =====================================

1 Drive c: (TI106046W0D) (Fixed) (Total:286.11 GB) (Free:250.11 GB) NTFS

========================= Users: ========================================

User accounts for \\LINDA-PC

Administrator Guest Linda

========================= Minidump Files ==================================

No minidump file found

**** End of log ****






2:37 PM 11/1/2011 Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
ESET Online Scanner v3
ZoneAlarm
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 23
Java™ 6 Update 29
Out of date Java installed!
Adobe Flash Player 11.0.1.152
Adobe Reader X (10.1.1)
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
Zone Labs ZoneAlarm zlclient.exe
``````````End of Log````````````



i also uninstalled avira and started using microsoft essentials


if its not a virus do you have any idea what it could be?


Linda

#4 boopme

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Posted 01 November 2011 - 03:06 PM

Hi, Repost the Mini log in a new topic in WIN 7 forum as it looks like there are other issues.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 lindaga35

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Posted 03 November 2011 - 10:31 PM

ok i will, thanks again!

what do i put for the problem?

Edited by lindaga35, 03 November 2011 - 10:32 PM.


#6 boopme

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Posted 04 November 2011 - 10:24 AM

How about Fire fox and google crashes,Looks like no malware...include this topic's link
http://www.bleepingcomputer.com/forums/topic425256.html/page__pid__2463166#entry2463166
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 lindaga35

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Posted 05 November 2011 - 07:08 PM

ok, thanks!




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