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BSOD on normal startup, Safe mode OK, after Malware

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2 replies to this topic

#1 gibo993


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Posted 27 October 2011 - 07:02 AM


Vista SP2, had a Malware attack and the Laptop shutdown.

I can no longer reboot into normal mode BSOD just after Ctrl Alt &Del apprears and it will only let me reboot into safe mode.

When I run Malwarebytes in Safe mode it finds Adware.MyWebsearch Registry entries, but on each reboot they are stll there.

When starting in Normal Mode I get a BSOD STOP:0x0000008e error just after the Ctrl, Alt & Del screen comes up.

Tried last known good from F8 and still the same.

Any ideas?

Edited by Orange Blossom, 27 October 2011 - 09:35 AM.
Moved from Vista to AII. ~ OB

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#2 Broni


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Posted 27 October 2011 - 08:47 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#3 RobertThompson


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Posted 28 October 2011 - 10:08 AM

Blue Screen Of Death (BSOD) mostly occurs when your computer gets infected with a virus or when some of your registry files are deleted accidentally.

First off, note down all relevant information when you see a BSOD flash across the screen. This includes the error number and friendly name from the 'bugcheck' section of the stop error (see above), and any file names specified in the 'driver information' section.

Once you have that info go here for a step by step solution to the problem

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