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Computer freezing soon after startup


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#1 mojoe879

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Posted 26 October 2011 - 06:19 PM

Thanks to anyone reading this and I hope someone can help..

I usually do not turn off my laptop, I just close it and let it hibernate. Yesterday I was trying to log on to a different internet connection than usual and it wasn't working so I turned my computer off and booted it back up and that is when the problem started. I have got my computer to the point where I can start it normally and get to my desktop and everything loads fine, then about a minute after loading everything freezes. When I click on something my cursor just changes to the "loading" one and I can't click on anything else, then after about another minute my computer just gets covered by like a see through white screen and is unresponsive. If I try to ctrl-alt-delete before this screen comes up then it just takes me to a black screen with just my cursor.

I can load my computer in safe mode just fine and that is what I am on now. I ran spybot and it deleted a couple minor things that didn't affect anything and malwarebytes found nothing. I did a system restore back to 10/2 and it didn't help anything. I've also tried disabling startup programs, which seemed to let my computer work for a couple minutes longer but it still froze in the end.

Any suggestions?

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#2 Allan

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Posted 27 October 2011 - 06:35 AM

Just for the heck of it, reboot and leave it alone for 10 minutes. Is it still frozen at that point? If not, let us know. If it is, try a selective startup:

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

#3 doowikis

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Posted 28 October 2011 - 12:43 AM

I did a system restore back and it didn't help anything.I've also tried start up programs, which seemes to let my computer work for longer time but it still froze in the end.

#4 Allan

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Posted 28 October 2011 - 06:25 AM

You said you ran scans with Spybot and MalwareBytes. Did you run a full system scan with your av? If not, please do.




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