Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

dvd not working (code 19)


  • Please log in to reply
4 replies to this topic

#1 jamby

jamby

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:21 AM

Posted 26 October 2011 - 05:41 PM

Hi
I am working on a neighbors xp sp3 on a dell dimension 260. I've been cleaning up a number of problems including trojans. But the one thing that wont go away was his original cd drive showed a yellow ! warning on the device driver page. I assumed it was just a old burned out cd drive and he got a new lg dvd drive that I installed today. Same yellow warning and drive won't work.
Error message in the device drivers window. "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". I've uninstalled the driver and rebooted, the drive is picked up and reinstalled each time but the yellow warning is always there.

Any help appreciated.
Jim

BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

    Moderator


  • Moderator
  • 56,106 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:21 AM

Posted 26 October 2011 - 08:49 PM

MS Fixit, Optical Drives - http://support.microsoft.com/kb/982116

http://support.microsoft.com/kb/314060

Louis

#3 Eyesee

Eyesee

    Bleepin Teck Shop


  • BC Advisor
  • 3,545 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:In the middle of Kansas
  • Local time:12:21 AM

Posted 26 October 2011 - 09:49 PM

I assume that you mean 2600 for the model.

You might also try a new IDE data cable. Sometimes, but rarely, they do go bad.
In the beginning there was the command line.

#4 jamby

jamby
  • Topic Starter

  • Members
  • 24 posts
  • OFFLINE
  •  
  • Local time:01:21 AM

Posted 27 October 2011 - 06:01 AM

Your right Eyesee, its a 2600.

I used the information from Hamluis to correct the problem. The new dvd rw is now working.

Thank you both

Jim

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 56,106 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:21 AM

Posted 27 October 2011 - 09:45 AM

Glad you resolved it, happy computing :).

Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users