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New Build - No Keyboard/Mouse in Win7


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7 replies to this topic

#1 Fishkid

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Posted 26 October 2011 - 04:57 PM

New AMD build with an Asus M4N75TD motherboard. Got it to boot into Windows 7 hard drive. However, no mouse or keyboard function, although they are recognized in BIOS on boot. Tried two different keyboards and mice with no results. Hard drive will boot in old machine, though.

Is there a way to load the drivers on CD from the DVD drive into the OS through command prompt or from a flash drive?
I haven't tried this yet but, what would happen if I loaded the new drivers from the old machine?
Am I missing something? Never had this problem before. Any suggestions would be appreciated because I'm at my wit's end.

Thanks

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#2 coxchris

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Posted 26 October 2011 - 05:02 PM

are you using USB keyboard and mouse or PS2

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#3 Nicholas Basso

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Posted 26 October 2011 - 06:24 PM

If the hard drive (and Win7) came from the old machine, chances are it has drivers installed for the chipset from the old machine.
It may not properly recognize the USB or PS/2 in the new machine, thus preventing it from seeing your mouse and keyboard.

Try a clean install of Windows 7, either to another drive or another partition on that drive.
Or, try a LiveCD like Puppy Linux, DSL, Knoppix, etc. If the USB and Keyboard work in those, chances are, it's the drivers in Windows.

You can try installing the chipset drivers in Windows from the old machine, and making sure the drivers are installed properly, afterwards Windows MAY detect the parts in the new machine once it's inserted in the new machine.
However, my recommendation when changing motherboards is always a clean new install of Windows.

#4 Fishkid

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Posted 26 October 2011 - 07:15 PM

Thanks for your responses. I did try USBs in different slots and a wireless set.

The problem with a fresh install is that all I have are the 'Restore' DVDs from ASUS which have Win7 but with the chipset for old motherboard.So I'm not sure if that will work.

The hard drive isn't partitioned. If I use a partition utility I might be able to install to a new partition. Any suggestions about which one works best for Windows? I have used GParted with success on older machines before.

#5 killerx525

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Posted 27 October 2011 - 12:11 AM

Asus motherboards doesn't supply restore DVD. Did you buy a copy of Windows 7?

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#6 Nicholas Basso

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Posted 27 October 2011 - 03:20 PM

Unfortunately, as your machine was an ASUS OEM machine, your license for Windows is fully tied to that motherboard/PC and not licensed to you as a typical Windows license is. Normally with Windows, as long as you have removed it entirely from a previous combination of parts, when moving to a new motherboard with your license, typically MS will allow you to re-activate and all that without difficulty. Since this license is tied to ASUS, technically you cannot remove it from that machine.

This is the reason they do not include a full Windows 7 disc.

The restore disc will likely check to see if the Motherboard belongs to ASUS or not before installing.

My recommendation, per forum rules, is to get a new HDD and a full license of Windows 7.

#7 Fishkid

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Posted 27 October 2011 - 08:34 PM

Yes I did buy the restore disks from ASUS, but they were for my older unit. So you are correct. An error message indicated that it was a different machine.

I was able to finally get into Win7 by using an older PS2 mouse and keyboard. Thanks for that suggestion by the way.
Now I am hunting down drivers for some of the new components.

Thanks for all of your help. It was (and still IS) a learning experience.



BTW - Couldn't find the 'SOLVED' button. Is there one?

#8 hamluis

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Posted 30 October 2011 - 10:41 AM

No solved button :), every forum is differnt in how it functions.

FWIW: Changing a Motherboard or Moving Hard Drive - http://www.michaelstevenstech.com/moving_xp.html

Louis




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