Posted 26 October 2011 - 02:35 PM
I just installed TuneUp Utilities 2012. Under "fix problems", it says the following:
"A device is not working properly
Windows reports that the "ASInsHelp" device is not working properly.
Recommended solution to the problem
Use Windows Update to check whether new device drivers are available. Proceed as follows:
Open Device Manager
Search in the device manager for the device whose driver you would like to update and double-click on the device name. You may first have to enable the "Show hidden devices" entry in the "View" menu.
Switch to the Driver tab, click Update driver and follow the instructions
What are the effects of this problem?
This can have the following consequences:
The device may be unusable
The computer may crash often
The computer may go a long time without responding
Computer performance may be very poor"
My computer is having the performance problems listed above, but I can't find "ASInsHelp" in Device Manager. Please can someone suggest how I can correct this problem?