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Constant hang ups - last anywhere from 5 sec to mintues


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#1 visionvocal

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Posted 26 October 2011 - 12:44 PM

I got a netbook for work so the IT guys couldn't screw it up (insert laughter here). However I have been having issues since installing a new OS (Windows 7 32 bit). While typing either in word or in an online document (i.e. firefox) the computer will simply freeze up. Sometimes I can wait a few seconds (or minutes) and it will snap out of it, but other times on a worst case scenario I have to reboot. The hang ups happen during browsing online as well. I have an Asus Netbook with the following specs:

General
Brand Name: Asus
Color: Black
Item Height: 1.46 inches
Item Width: 7.99 inches
Screen Size: 12.1 inches
Processor
Processor Brand: AMD
Processor Type: AMD Athlon
Processor Speed: 1.7 GHz
Processor Count: 1
Memory
RAM Size: 4 GB
Computer Memory Type: SODIMM
Hard Drive
Hard Drive Size: 320 GB
Hard Drive Interface: Serial ATA
Graphics
Graphics Coprocessor: ATI Radeon HD 4250
Additional Specifications
Hardware Platform: PC
Operating System: Windows 7 Home Basic

The first thing I did when it came in was format the hard drive and did a fresh install of Windows Home Basic (it came with Windows Home Premium and some pre-installed garbage I didn't want). Right now I am using the free Microsoft Security Essentials for antivirus and the windows firewall. Any ideas?

Edited by visionvocal, 26 October 2011 - 12:45 PM.


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#2 colonelsmoke

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Posted 26 October 2011 - 06:06 PM

maybe try print screening the process that is causing the hang in resource monitor

#3 coxchris

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Posted 26 October 2011 - 09:12 PM

if you install windows 7 64bit it will work better 3.2GB is the min that will see in 32 bit. 64 bit it will see 4GB of ram.

Home Premium is the step up to Home Basic

you should left the Home Premium

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#4 visionvocal

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Posted 26 October 2011 - 09:15 PM

maybe try print screening the process that is causing the hang in resource monitor



I'm not sure what process is causing the hang ups?

#5 Jacee

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Posted 26 October 2011 - 10:56 PM

Did you take a look in "event viewer"?

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#6 kingtron

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Posted 26 October 2011 - 11:35 PM

had same problem, turned out to be graphics drivers.. try updating firmware also

#7 visionvocal

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Posted 27 October 2011 - 12:15 PM

had same problem, turned out to be graphics drivers.. try updating firmware also



I'll check that out. Thanks.

#8 visionvocal

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Posted 27 October 2011 - 12:16 PM

Did you take a look in "event viewer"?



No I have not but I will take a look.

#9 visionvocal

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Posted 27 October 2011 - 08:09 PM


had same problem, turned out to be graphics drivers.. try updating firmware also



I'll check that out. Thanks.


I updated the video drivers tonight. Will check back in a couple days to rule out.

Thanks for all the responses!

#10 visionvocal

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Posted 27 October 2011 - 08:10 PM


Did you take a look in "event viewer"?



No I have not but I will take a look.


I looked at the event viewer, but I'm not sure what I'm looking at or looking for. I can post if someone would like to look over it.

#11 hamluis

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Posted 28 October 2011 - 10:26 AM

Per Wiki: "Some copies of Windows 7 have restrictions, in which it must be distributed, sold, or bought and activated in the geographical region[112] specified in its front cover box."

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html . Basically...if you take the Event ID and Sorce for the error...and use Google (example, Event ID 1111, Source: NET Runtime), you will get more information re any error in Event Viewer.

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#12 visionvocal

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Posted 28 October 2011 - 03:57 PM

Per Wiki: "Some copies of Windows 7 have restrictions, in which it must be distributed, sold, or bought and activated in the geographical region[112] specified in its front cover box."

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html . Basically...if you take the Event ID and Sorce for the error...and use Google (example, Event ID 1111, Source: NET Runtime), you will get more information re any error in Event Viewer.

Louis


Thank you. I'll give that a shot tonight.




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