Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

WebMoney Advisor


  • This topic is locked This topic is locked
4 replies to this topic

#1 Tom Purvis

Tom Purvis

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:06 AM

Posted 26 October 2011 - 12:06 PM

Hey folks. I got here through Googling for malware being identified by the user agent string showing MAAU. Our company CEO tried to access the corporate line of credit on-line and the bank refused to let him with that computer.

Google helped me find this thread on this forum:

http://www.bleepingcomputer.com/forums/topic406348.html

That thread and a thread on a McAfee Communities forum are the only sources of information about WebMoney Advisor as malware that I have been able to find. The thread on this forum was closed on July 28. So three months have past, and the malware community seems to have closed the book on this? Spybot S&D doesn't know about it, Norton didn't prevent it... nobody on the net is apparently talking about it in public forums.

When I tried to open ComboFix Norton warned me that it had no history on the download file to let me know whether it is safe. I hear lots about malware fix software that contains malware. So I downloaded it but haven't opened it yet.

I need to fix this, even if it involves wiping the three machines in our small environment that seem to have WebMoney Advisor. Then I need to be sure it doesn't come back. The people who have this on their machines all seem to be people involved in purchasing (we are a retailer). So I need to figure out where they got it, why, and come up with a strategy where they can do what they need to do without re-infecting.

Right now I'm just trying to understand this thing. Before I take any more action I want to understand. I tried Spybot obviously, then got autoruns and tried to use it to help (found something fishy and removed it, but the MAAU is still in the useragent string). If anyone can share information about WebMoney Advisor, including just background info, I would be grateful.

Tom P.
Colorado, USA

BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 37,060 posts
  • ONLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:01:06 PM

Posted 26 October 2011 - 11:44 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


animinionsmalltext.gif

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,762 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:06 PM

Posted 31 October 2011 - 12:10 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/425127 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 nasdaq

nasdaq

  • Malware Response Team
  • 40,517 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:06 PM

Posted 02 November 2011 - 10:33 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please review the previous post by the HelpBot.
Post the logs for my review.

#5 nasdaq

nasdaq

  • Malware Response Team
  • 40,517 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:06 PM

Posted 08 November 2011 - 09:18 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users