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Keep getting various error pop-ups on startup


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2 replies to this topic

#1 benducky

benducky

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  • Local time:05:35 AM

Posted 26 October 2011 - 09:54 AM

Recently my PC has become infected. I did have a virus which I think has been removed successfully by anti-virus software but more recently I have csrss.exe error and .dll pop ups on start up and the overall performance of my PC has dropped dramatically recently.
I am not very knowledgeable on PCs in general but any help/advice would be very much appreciated.


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_26
Run by Home at 14:42:15 on 2011-10-26
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3070.1428 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RP7.EXE
c:\hp\HPEZBTN\HPBtnSrv.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\WINDOWS\RtHDVCpl.exe
C:\WINDOWS\System32\jureg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\Common Files\aol\1226506654\ee\aolsoftware.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\E_FATIFDE.EXE
C:\Windows\ehome\ehmsas.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wuauclt.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Uniblue\RegistryBooster\registrybooster.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Uniblue\RegistryBooster\rbmonitor.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=desktop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=81&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=127.0.0.1:58020
uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s%s
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uWinlogon: Shell=explorer.exe,c:\users\home\appdata\roaming\dwm.exe
uWindows: Load=c:\users\home\appdata\local\temp\csrss.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110510215020.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [EPSON SX210 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatifde.exe /fu "c:\windows\temp\E_SA746.tmp" /EF "HKCU"
uRun: [{2A7A5E0F-1D31-3808-38FB-AE31F7E514A1}] c:\users\home\appdata\roaming\tuqos\ibabe.exe
uRun: [Google Update] "c:\users\home\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Vhajuxey] rundll32.exe "c:\users\home\appdata\local\wicspi.dll",Startup
uRun: [Vyanojowayecox] rundll32.exe "c:\users\home\appdata\local\owizozawufi.dll",Startup
uRun: [conhost] c:\users\home\appdata\roaming\microsoft\conhost.exe
uRun: [RegistryBooster] "c:\program files\uniblue\registrybooster\launcher.exe" delay 20000
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [HostManager] c:\program files\common files\aol\1226506654\ee\AOLSoftware.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [conhost] c:\users\home\appdata\roaming\microsoft\conhost.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\home\appdata\roaming\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-gb\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{14DDB8E2-C6A2-4040-9E8E-6EE66018338B} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{C6D5493F-21AA-45B6-92EF-B2272F9C98D1} : DhcpNameServer = 192.168.1.1
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\home\appdata\roaming\mozilla\firefox\profiles\ydsxe19d.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=mcafee&p=
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 58020
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\nokia\nokia pc suite 7\bkmrksync\components\BkMrkExt.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\home\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\users\home\appdata\roaming\facebook\npfbplugin_1_0_3.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-10-13 387480]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2011-4-8 64584]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2011-4-8 165032]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-11-16 21504]
R2 HPBtnSrv;HP Chasis Button Service;c:\hp\hpezbtn\HPBtnSrv.exe [2008-1-5 198240]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-8 271480]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-8 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-8 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-4-8 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-4-8 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-4-8 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-4-8 141792]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-4-8 56064]
R3 HCW85BDA;Hauppauge WinTV 885 Video Capture;c:\windows\system32\drivers\HCW85BDA.sys [2008-1-5 1129344]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-4-8 153280]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-4-8 52320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-4-8 314088]
R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista;c:\windows\system32\drivers\netr73.sys [2008-1-5 464384]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-4-8 84488]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [2010-7-26 137600]
S3 nmwcdnsuc;Nokia USB Flashing Generic;c:\windows\system32\drivers\nmwcdnsuc.sys [2010-7-26 8576]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-10-26 13:28:19 -------- d-----w- c:\users\home\appdata\local\{0F530CF8-96C9-4B21-8703-1154A8762F5D}
2011-10-26 13:28:08 -------- d-----w- c:\users\home\appdata\local\{7D9FFA6F-DECB-42F1-92D9-A16F5C6A7CAF}
2011-10-26 13:13:48 -------- d-----w- c:\users\home\appdata\local\Promosoft Corporation
2011-10-26 13:13:31 -------- d-----w- c:\program files\Promosoft Corporation
2011-10-26 13:06:03 -------- d-----w- c:\users\home\appdata\roaming\Uniblue
2011-10-26 13:05:59 -------- dc-h--w- c:\programdata\{3C0AACBF-B491-4BE5-BAF9-AA46E0629E42}
2011-10-26 13:05:58 -------- d-----w- c:\program files\Uniblue
2011-10-26 13:05:49 -------- d-----w- c:\users\home\appdata\local\PackageAware
2011-10-16 17:26:33 69632 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-10-16 17:26:33 57856 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-10-16 17:26:33 293376 ----a-w- c:\windows\system32\psisdecd.dll
2011-10-16 17:26:33 217088 ----a-w- c:\windows\system32\psisrndr.ax
2011-10-16 17:26:32 2043392 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M ====================
.
2011-09-02 13:39:07 1383424 ----a-w- c:\windows\system32\mshtml.tlb
2011-08-25 16:15:04 555520 ----a-w- c:\windows\system32\UIAutomationCore.dll
2011-08-25 16:14:01 563712 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-25 16:14:01 238080 ----a-w- c:\windows\system32\oleacc.dll
2011-08-25 13:31:01 4096 ----a-w- c:\windows\system32\oleaccrc.dll
2011-08-16 16:15:15 834048 ----a-w- c:\windows\system32\wininet.dll
2011-08-16 14:20:55 389632 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 14:44:08.31 ===============

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Posted 31 October 2011 - 09:55 AM

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Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 05 November 2011 - 10:00 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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