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No recovery option


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16 replies to this topic

#1 sealab865

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Posted 26 October 2011 - 07:28 AM

My friend has been having trouble with her laptop because im trying to find a recovery option on but all the ones i know arnt avaliable and her laptop turns off after 8 seconds but she can go onto safe mode

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#2 noknojon

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Posted 26 October 2011 - 07:59 AM

My friend has been having trouble with her laptop because im trying to find a recovery option on but all the ones i know arnt avaliable and her laptop turns off after 8 seconds but she can go onto safe mode

Hi -
Just to clarify the problem as I read it. The laptop will not stay turned on in normal mode for more than 8 seconds.

As some makes do not use the same settings can you please post the Make and Model -
For example I know how to set my Toshiba but my friends HP is not exactly the same -

Thank You -

#3 sealab865

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Posted 26 October 2011 - 04:46 PM

ok i know that she uses a toshiba but we carnt find out when it turns on what version it is

#4 noknojon

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Posted 26 October 2011 - 05:23 PM

The laptop will not stay turned on in normal mode for more than 8 seconds.

Hi again -
If the problem is like I have described above then my basic solution should be this - - And it should work in Safe Mode -

Start > Control panel > Power Options > Select >> Choose when to turn off display (on the left side of this screen) -

From here is a Drop down list of lengths to stay on prior to going to Sleep mode or Shut down.
Mine is set to ; Battery 1 hour , Plugged in 4 hours -

Regards -
P.S. If this is hard to find I can provide a screen shot for you -

EDIT - Please let me know if this is the correct setting for your system / computer and if this has worked
Thanks -

Edited by noknojon, 26 October 2011 - 06:05 PM.


#5 Queen-Evie

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Posted 26 October 2011 - 09:07 PM

ok i know that she uses a toshiba but we carnt find out when it turns on what version it is


Look on the bottom of the laptop. See if there is a sticker with the model number.

If there is one, make note of the model number and post it if what noknojon suggested does not work.

#6 noknojon

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Posted 26 October 2011 - 10:06 PM

Thanks Q-Evie -

I am now assuming it is a Toshiba Satellite laptop (or very similar) as they are the most common Toshiba laptop.
This would be written on the keyboard area as the top is opened.:busy: Actual Model version is usually only minor.
Those settings I listed are the options that I have on my Windows 7 installed Toshiba Satellite laptop.

The next main question is - How long has this computer been like this, or was any change made about the time of the problem showing".?
Also was there any other problem showing on the computer that has made you try for Recovery Options, or is this just regular backup time ?

Thank You -

#7 Jacee

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Posted 26 October 2011 - 10:46 PM

Toshiba recovery option ... https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletinDetail.jsp?soid=2737864&pf=true

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#8 sealab865

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Posted 27 October 2011 - 06:52 AM

ill have to post back to you later after i go down her house and try those solutions also I LIVE IN BRITAIN your times are so diffrent from mine about midnight for me was about 7 pm for you

#9 noknojon

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Posted 27 October 2011 - 03:42 PM

Hi again -
That is no problem, just please keep us updated on the problem and your progress -
You will note that we are from all over the world. Europe, America, India, and yes even Australia.(Your last post was about Thursday 10PM Australian Eastern time)
We just like to find out if one or more of the given solutions have finally solved your problems -(Currently about 8 AM Friday Aust time)

Regards -

Edited by noknojon, 27 October 2011 - 03:46 PM.


#10 sealab865

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Posted 17 November 2011 - 03:36 PM

omg this is being so annoying im having a lot of problem trying to quarantine JS/Agent.pbj also we carnt seem to find the laptop...

#11 sealab865

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Posted 18 November 2011 - 01:40 PM

ok we found the computer but now something weirds going on whenever we start up normally it has 2 window 7's to choose from. the first one turns off like above but the 2nd one says it cannont boot up because a required device is inaccesable ideas?

#12 sealab865

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Posted 18 November 2011 - 02:07 PM

its a toshiba satellite pro L450d factory settings

#13 Lefty3120

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Posted 18 November 2011 - 02:08 PM

This here works wonders.. http://www.partitionwizard.com/free-partition-manager.html

It's allow you 2 options.

1. you can rebuild the MBR for the disk which might be corrupted.

Option 2, which is to set the recovery partition as active. You should then able to boot directly into it.

#14 sealab865

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Posted 18 November 2011 - 02:15 PM

also i have already restored it once so did the restore get rid of the D: partition

#15 Lefty3120

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Posted 18 November 2011 - 04:04 PM

Do you have recovery disc's for the machine?

How recently was the computer restored to factory settings?




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