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Norton IS Infected: Tidserv Activity 2 Manual removal needed


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4 replies to this topic

#1 brocklebank

brocklebank

  • Members
  • 5 posts
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  •  
  • Local time:11:46 AM

Posted 26 October 2011 - 02:19 AM

Hi,
2 days ago i received the message from Norton Internet Security "System Infected: Tidserv Activity 2 Manual removal needed."

My real question is "How do i prevent these type of infections from getting onto my PC ?"

I am running XP Pro on a PC, all latest authentic software, Service pack 3, with all updates enabled.

I followed the Norton security message instructions to manually remove the infection....I disabled System Restore, downloaded the FixTDSS.exe and ran it. It said it could not find the infection.

I ran a full system scan which came back clean. But the message above, kept popping up.

After 10 blue screen freezes, i am now in the middle of reinstalling XP Pro after formatting disk.

Would be great to know how to prevent this happening again.

I will include DDS Logile below. I could not complete GMER as i received the blue screens whilew trying to run this.


Any advice?

Thanks, Dave


DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Run by Administrator at 12:45:00 on 2011-10-25
Microsoft Windows XP Professional 5.1.2600.3.1252.353.1033.18.3327.2548 [GMT 1:00]
.
AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
svchost.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\ups.exe
C:\WINDOWS\system32\CNAC3RPK.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\PC Magazine Utilities\Startup Cop Pro\StartupCopPro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.babylon.com/home?AF=14149
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: CescrtHlpr Object: {2eecd738-5844-4a99-b4b6-146bf802613b} - c:\program files\babylontoolbar\babylontoolbar\1.4.19.5\bh\BabylonToolbar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.6.0.29\ips\IPSBHO.DLL
BHO: Babylon IE plugin: {9cfaccb6-2f3f-4177-94ea-0d2b72d384c1} - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
TB: Babylon Toolbar: {98889811-442d-49dd-99d7-dc866be87dbc} - c:\program files\babylontoolbar\babylontoolbar\1.4.19.5\BabylonToolbarTlbr.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\acrobat\AdobeUpdateManager.exe AcPro7_0_0 -reboot 1
uRun: [Startup Cop Pro Startup Launcher] c:\program files\pc magazine utilities\startup cop pro\StartupCopPro.exe /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [<NO NAME>]
mRun: [JMB36X IDE Setup] "c:\windows\raidtool\xInsIDE.exe"
mRun: [36X Raid Configurer] "c:\windows\system32\xRaidSetup.exe " boot
mRun: [nwiz] "nwiz.exe " /install
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [SsAAD.exe] c:\progra~1\sony\sonics~1\SsAAD.exe
mRun: [MaxMenuMgr] "c:\program files\seagate\seagatemanager\freeagent status\StxMenuMgr.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [NokiaMServer] c:\program files\common files\nokia\mplatform\NokiaMServer /watchfiles startup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: c:\docume~1\admini~1\startm~1\programs\comput~1\startup\logite~1.lnk - c:\program files\logitech\ereg\eReg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Translate this web page with Babylon - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/ActionTU.htm
IE: Translate with Babylon - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/Action.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - res://c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/ActionTU.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: mswsock.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=67633
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} - hxxp://www.celartem.com/en/download/data/djvu_autoinstall/DjVuControl_en_US.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1201192796593
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} - hxxp://www.facebook.com/controls/contactx.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://mwmuk.webex.com/client/v_mywebex-mwm/mywebex/ieatgpc.cab
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: LMIinit - LMIinit.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\rvy95aan.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.babylon.com/web/{searchTerms}?babsrc=browsersearch&AF=14149
FF - prefs.js: browser.search.selectedEngine - Search the web (Babylon)
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ie/
FF - prefs.js: keyword.URL - hxxp://search.babylon.com/?babsrc=adbartrp&AF=14149&q=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coffplgn_2011_7_2_3\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\program files\nokia\nokia ovi suite\connectors\bookmarks connector\firefoxextension\components\FirefoxExtension.dll
FF - plugin: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\rvy95aan.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\opera\program\plugins\np_gp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Garmin Communicator: {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} - %profile%\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: SearchStatus: {d57c9ff1-6389-48fc-b770-f78bd89b6e8a} - %profile%\extensions\{d57c9ff1-6389-48fc-b770-f78bd89b6e8a}
FF - Ext: NoDoFollow: {c2b1f3ae-5cd5-49b7-8a0c-2c3bcbbbb294} - %profile%\extensions\{c2b1f3ae-5cd5-49b7-8a0c-2c3bcbbbb294}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Firefox Synchronisation Extension: {A27F3FEF-1113-4cfb-A032-8E12D7D8EE70} - c:\program files\nokia\nokia ovi suite\connectors\bookmarks connector\FirefoxExtension
FF - Ext: Symantec IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\coFFPlgn_2011_7_2_3
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1206000.01d\symds.sys [2011-5-2 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1206000.01d\symefa.sys [2011-5-2 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20111014.001\BHDrvx86.sys [2011-10-15 818808]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys [2011-5-2 136312]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2008-10-28 156968]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-5-12 47640]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.6.0.29\ccsvchst.exe [2011-5-2 130008]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2011-8-19 450848]
R3 716xBDA;716xBDA service;c:\windows\system32\drivers\716xBDA.sys [2008-1-19 1089664]
R3 Bonifay;Bonifay;c:\windows\system32\drivers\Bonifay.sys [2008-2-21 12160]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-29 105592]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20111021.030\IDSXpx86.sys [2011-10-22 356280]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20111023.005\NAVENG.SYS [2011-10-24 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20111023.005\NAVEX15.SYS [2011-10-24 1576312]
S0 Gonzales;Gonzales;c:\windows\system32\drivers\Gonzales.sys [2008-2-21 7040]
S0 sonyhcb;Sony Digital Imaging Base;c:\windows\system32\drivers\sonyhcb.sys [2008-2-24 6097]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 135664]
S3 GoogleDesktopManager-022208-143751;Google Desktop Manager 5.7.802.22438;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-2-29 29744]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-2-6 135664]
S3 KeyMagic;USB Keyboard HID Filter;c:\windows\system32\drivers\KeyMagic.sys [2008-2-10 17920]
S3 mamotou;mamotou;c:\windows\system32\drivers\mamotou.sys [2008-4-6 49399]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 RTLWUSB;Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2008-1-19 176128]
S3 SjyPkt;SjyPkt;\??\c:\windows\system32\drivers\sjypkt.sys --> c:\windows\system32\drivers\SjyPkt.sys [?]
S3 sonyhcs;Sony Digital Imaging Video;c:\windows\system32\drivers\sonyhcs.sys [2008-2-24 299923]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]
.
=============== Created Last 30 ================
.
2011-10-25 09:28:43 -------- d-----w- c:\documents and settings\administrator\application data\Malwarebytes
2011-10-25 09:28:27 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-10-25 09:28:22 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-25 09:28:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-24 07:58:43 -------- d-----w- c:\windows\MATS
2011-10-24 07:58:42 -------- d-----w- c:\program files\Microsoft Fix it Center
2011-10-13 08:22:01 -------- d-----w- c:\documents and settings\administrator\local settings\application data\Logitech Webcam Software
2011-10-13 08:14:02 53248 ----a-r- c:\documents and settings\administrator\application data\microsoft\installer\{3ee9bcae-e9a9-45e5-9b1c-83a4d357e05c}\ARPPRODUCTICON.exe
2011-10-13 08:12:45 -------- d-----w- c:\program files\common files\LWS
2011-10-13 08:09:29 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-02 16:43:01 95672 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-09-30 15:43:56 -------- d-----w- c:\documents and settings\administrator\application data\BabylonToolbar
.
==================== Find3M ====================
.
2011-10-08 21:20:15 73 ----a-w- c:\windows\system32\ssprs.dll
2011-10-08 21:20:14 205 ----a-w- c:\windows\system32\lsprst7.dll
2011-09-26 10:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 10:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 10:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-08-22 23:48:55 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48:54 43520 ------w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56:39 385024 ------w- c:\windows\system32\html.iec
2011-08-19 09:26:50 545056 ----a-w- c:\windows\system32\LVUI2.dll
2011-08-19 09:26:50 540960 ----a-w- c:\windows\system32\LVUI2RC.dll
2011-08-19 09:26:50 4334624 ----a-w- c:\windows\system32\drivers\lvuvc.sys
2011-08-19 09:26:46 315808 ----a-w- c:\windows\system32\drivers\lvrs.sys
2011-08-19 09:26:46 307488 ----a-w- c:\windows\system32\lvcodec2.dll
2011-08-19 09:26:46 196896 ----a-w- c:\windows\system32\lvci13301394.dll
2011-08-19 09:26:20 336408 ----a-w- c:\windows\system32\DevManagerCore.dll
2011-08-19 09:26:20 10898456 ----a-w- c:\windows\system32\LogiDPP.dll
2011-08-19 09:26:20 104472 ----a-w- c:\windows\system32\LogiDPPApp.exe
2011-08-17 13:49:54 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-08-12 11:20:14 15896 ----a-w- c:\windows\system32\drivers\iKeyLFT2.dll
.
============= FINISH: 12:45:55.98 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 October 2011 - 09:26 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 brocklebank

brocklebank
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Posted 30 October 2011 - 06:17 AM

Hi Gringo,
Thanks for getting back so quickly.

I guess you did not have time to read my initial post?

I have had to do a re-instal of XP Pro as too many blue screen crashes. (The log above is before i did the re-install)

I am asking if you can give me advice on how to avoid these backdoor infections getting onto my PC for the future?

I am running XP Pro, service pack 3, automatic updates and Norton Internet Security 2011.

Any advice or pointer to correct information would be appreciated.

Best Wishes,
Dave

#4 gringo_pr

gringo_pr

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Posted 30 October 2011 - 07:06 AM

Hello


there is allot of good reading in here


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

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Posted 01 November 2011 - 11:42 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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