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Cannot Install any Window Update that requires a restart


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4 replies to this topic

#1 C5Drvr

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Posted 25 October 2011 - 09:00 AM

I am having trouble installing any windows update that requires a restart.

Here is a view of my Windows update history
Posted Image

Here is the error msg

Posted Image

Here are my basic system specs.

Posted Image

Basically, every time windows tries to auto update, it downloads, installs, then says a system restart is required. It restarts, acts like it is installing and gets to Step 3 of 3, goes from like 0% to 100% complete in a matter of a few seconds, then states that the install was unsuccessful and that is must revert back to its previous configuration.

I have tried searching and doing some of the things that Windows suggests, but to no avail. I would like to start over from step zero, just so I don't miss anything.

I appreciate any help with this. I do travel and am out of contact from time to time, so I will try to post when I will travel and we I return so that the post does not go dead when I appear not to respond.

Thanks ahead of time.

Edited by C5Drvr, 25 October 2011 - 09:19 AM.


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#2 hamluis

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Posted 25 October 2011 - 11:05 AM

Have you tried...manually installing any of these updates?

How to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update Services installation issues - http://support.microsoft.com/kb/906602

Microsoft Windows Update Troubleshooter - http://v4.windowsupdate.microsoft.com/troubleshoot/

Louis

#3 C5Drvr

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Posted 25 October 2011 - 09:02 PM

I have tried the MicroSoft FixIt app, it says it fixed problems with Windows Updated, but the updates still fail and it goes back to "Reverting Configuration" after each start up.

I have also tried downloading and manually installing updates. I have done this with IE9, and again, it fails upon the restart.

#4 C5Drvr

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Posted 29 October 2011 - 03:48 PM

Still looking for help on this.

#5 Akashi

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Posted 29 October 2011 - 05:52 PM

Some good info here: http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/error-code-80071aa7/70a484f7-fca5-4d6b-baff-805160380a86




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