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How do I re-validate Windows 7 after replacing motherboard?

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#1 shrimpman


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Posted 23 October 2011 - 10:38 PM

I have just replaced my motherboard after the original was fried by a lightning strike. I'm thrilled that the computer now is working (I'm not a computer geek so replacing the motherboard successfully was a major triumph for me). However, now I am getting messages that I cannot use Windows update since my Windows 7 does not pass the validation test. I went to the Microsoft site and downloaded software to test the validity of my operating system and (hopefully) reregister it, but was unable to. I have the product key for the software but the Microsoft program doesn't even ask for me to reenter it. How do I re-validate my operating system without having to purchase or reinstall the software?


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#2 Jacee


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Posted 23 October 2011 - 10:50 PM

See this http://windows.microsoft.com/en-US/windows/help/genuine/faq

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#3 Nicholas Basso

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Posted 24 October 2011 - 06:12 PM

Try also:

You'll want the automated phone system because you can enter it in, and then when it fails talk to a rep and explain you swapped your motherboard.

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