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rikvm_c6f09094.sys


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9 replies to this topic

#1 Brian928

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Posted 21 October 2011 - 12:01 PM

Hello, my name is Brian, i am as new as you can get so let me say first i am sorry for any mistakes i will make, new guys always do lol, anyway norton power eraser found rikvm_c6f09094.sys saying it is bad and suspicious, i did a search online which is what led me here, i read a couple posts, seen the replies and what to run to check, MBR.exe, so i followed same advice and saved the log, so where do i go from here??

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#2 Broni

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Posted 21 October 2011 - 03:43 PM

Welcome aboard Posted Image

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:
    :filefind
    rikvm_c6f09094.sys 
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#3 Brian928

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Posted 22 October 2011 - 10:08 AM

ok i ran systemlook and this is the out come:

SystemLook 30.07.11 by jpshortstuff
Log created at 11:03 on 22/10/2011 by Owner
Administrator - Elevation successful

========== filefind ==========

Searching for "rikvm_c6f09094.sys "
No files found.

Searching for " "
No files found.

-= EOF =-

#4 Broni

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Posted 22 October 2011 - 10:28 AM

It looks like the file is gone.

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#5 Brian928

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Posted 22 October 2011 - 10:33 AM

Norton still finds it I ran another scan after I ran what you told me to run and Norton power eraser still found it

#6 Broni

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Posted 22 October 2011 - 10:39 AM

Maybe your spelling is wrong then.
Please double check.
Does Norton give you file's location?

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#7 Brian928

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Posted 22 October 2011 - 12:57 PM

this is where norton reports the file to be, my laptop has a seperate pre-boot deal from HP, it boots before Windows, and has a browser but very limited, do think maybe some connection?
C:\Windows\system32\Drivers\rikvm_C6F09094.sys
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#8 Broni

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Posted 22 October 2011 - 03:34 PM

Can you navigate to C:\Windows\system32\Drivers folder and see if the file is there?

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#9 Brian928

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Posted 22 October 2011 - 04:59 PM

no i could not find any such file, even checked hidden

#10 Broni

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Posted 22 October 2011 - 05:52 PM

Well System Look doesn't see it either, so I'm not sure what to tell you.
It looks like Norton sees something what doesn't exist.

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