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Blue Sreen hang on boot


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6 replies to this topic

#1 indiekidrocks

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Posted 21 October 2011 - 10:18 AM

Blue screen hang on boot with no error messages

Vista home edition service pack 2


Hope you guys can help a technophobe :wink:, on boot the system hangs on the blue welcome screen prior to user logon

Malware scan is clear, registry scan is clear. Tried sytem restore which restores the laptop but on next boot the same error occurs, configuring updates messages occurs on shutdown

Tried startup repair which is clear

Tried switching off auto updates and defender, still have the issue. No updates were installed when the error occured

Can boot into safe no problems, any ideas on a fix it's driving me crazy

Any help would be very much appreciated, hope I have explained the problem ok

Edited by indiekidrocks, 21 October 2011 - 01:12 PM.


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#2 Allan

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Posted 21 October 2011 - 05:46 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 indiekidrocks

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Posted 22 October 2011 - 12:46 PM

Hi Allan, thanks for the reply but dont think this problem is the BSOD issue as the blue screen has no messages or errors whatsover but I have followed your instructions, the dates on the crashes dont seem to correspond with my problem which first occured on the 8/10/2011

Any help would be very much appreciated Buddy :wink:

Dump File : Mini031711-01.dmp
Crash Time : 17/03/2011 18:57:13
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x857639e0
Parameter 3 : 0x8806e030
Parameter 4 : 0x8715ca18
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb3f
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb3f
Stack Address 1 : ntkrnlpa.exe+313ab
Stack Address 2 : ntkrnlpa.exe+30fc8
Stack Address 3 : ntkrnlpa.exe+aa32b
Computer Name :
Full Path : C:\Windows\Minidump\Mini031711-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 198,120
==================================================

==================================================
Dump File : Mini011411-01.dmp
Crash Time : 14/01/2011 20:26:57
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x857636e0
Parameter 3 : 0x8812c380
Parameter 4 : 0xd6398008
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntoskrnl.exe+cdb8d
Stack Address 1 : ntoskrnl.exe+313fb
Stack Address 2 : ntoskrnl.exe+31018
Stack Address 3 : ntoskrnl.exe+aa30b
Computer Name :
Full Path : C:\Windows\Minidump\Mini011411-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 198,120
==================================================

==================================================
Dump File : Mini121110-01.dmp
Crash Time : 11/12/2010 14:34:20
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x8e5fec70
Parameter 3 : 0x8e5fec70
Parameter 4 : 0x87324008
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cdb8d
Stack Address 1 : ntkrnlpa.exe+313fb
Stack Address 2 : ntkrnlpa.exe+31018
Stack Address 3 : ntkrnlpa.exe+aa30b
Computer Name :
Full Path : C:\Windows\Minidump\Mini121110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 198,120
==================================================

==================================================
Dump File : Mini040309-01.dmp
Crash Time : 03/04/2009 20:07:16
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000003
Parameter 2 : 0x84eea028
Parameter 3 : 0x853e9450
Parameter 4 : 0xb628b108
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cd0e3
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18484 (vistasp2_gdr.110617-0336)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+cd0e3
Stack Address 1 : ntkrnlpa.exe+33b5c
Stack Address 2 : ntkrnlpa.exe+336ac
Stack Address 3 : ntkrnlpa.exe+b6c40
Computer Name :
Full Path : C:\Windows\Minidump\Mini040309-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6001
Dump File Size : 138,744
==================================================

#4 Allan

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Posted 22 October 2011 - 12:49 PM

Sorry, misunderstood your original post. Since you can boot to safe mode, please try this:

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.

#5 indiekidrocks

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Posted 22 October 2011 - 12:57 PM

looks as though the bottom tab use "orginal boot configuration" is greyed out and therefore cannot uncheck all three

#6 indiekidrocks

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Posted 22 October 2011 - 01:38 PM

Thanks Allan im working on it now :wink:

#7 indiekidrocks

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Posted 23 October 2011 - 08:30 AM

Hey Allan, thankyou a zillion % buddy :wink: eliminated the issue and all is working sweet !



problem : windows management instrumentation :o




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