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Possibly Infected? "taskmgr.exe"


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6 replies to this topic

#1 PomeGrenade

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Posted 21 October 2011 - 08:43 AM

I got a a message like this:
Do you want to allow the following program from an unknown publisher to make changes to this computer?

Program - taskmgr.exe
Publisher : unknown
File origin: Hard drive on this computer
Program location : C:\Users\Al\taskmgr.exe (then there was a series of numbers like: <0000000002BA0000>15000)

I kept clicking "No", but the window kept popping back up no matter what. So then, I decided to go to C:\Users\Al and I found the file and sent it to the Recycle Bin and emptied it. Now, I keep getting a window saying "Windows cannot find 'C:\Users\Al\taskmgr.exe'. Make sure you typed the name correctly, and then try again." It keeps popping up no matter what. Very recently, AVG found two Trojans, and sent them to the Virus Vault, but I ran a full AVG scan afterward, and it found nothing. Is there something I can do? I have Windows 7, and I'm using AVG 2012.

**Update** Downloaded Malwarebytes, ran a quick scan, and found one threat: Exploit.Drop.2 I have just rebooted my computer after removing the threat, and the recurring problem seems to be fixed, but I would like to know if I got all of the problem out. Thanks!

Any help would be GREATLY appreciated!

Thanks in advance!

Edited by PomeGrenade, 21 October 2011 - 09:29 AM.


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#2 Broni

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Posted 21 October 2011 - 03:54 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 PomeGrenade

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Posted 22 October 2011 - 12:48 AM

Thanks for the welcome! Here are the results:

MiniToolBox by Farbar
Ran by Al (administrator) on 21-10-2011 at 21:54:21
Windows 7 Home Premium (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Hamachi" nexthop=5.0.0.1 publish=Yes
set interface interface="Hamachi" forwarding=disabled advertise=disabled metric=9000 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Alfred-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 5A-AC-4C-4F-74-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 5C-AC-4C-4F-74-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4cd2:56bf:dbe:91ec%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.68(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : October-21-11 7:21:03 AM
Lease Expires . . . . . . . . . . : October-22-11 8:54:42 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 308063308
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-ED-84-3F-60-EB-69-0D-D8-19
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 60-EB-69-0D-D8-19
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Hamachi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-05-C1-8D-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::5c1:8d52(Preferred)
Link-local IPv6 Address . . . . . : fe80::e56f:21d9:b000:5047%15(Preferred)
IPv4 Address. . . . . . . . . . . : 5.193.141.82(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : October-21-11 7:20:56 AM
Lease Expires . . . . . . . . . . : October-20-12 8:55:09 PM
Default Gateway . . . . . . . . . : 5.0.0.1
DHCP Server . . . . . . . . . . . : 5.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 528120142
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-ED-84-3F-60-EB-69-0D-D8-19
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{46F60AFD-50EA-4EC8-9E3F-385DA37DA039}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{E5EB0C64-0833-434D-AAAB-7346B3E5A421}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2436:e3:318b:81cc(Preferred)
Link-local IPv6 Address . . . . . : fe80::2436:e3:318b:81cc%18(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{1CDDF29D-EE04-42F3-BD5C-7620C4899743}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: telus.home
Address: 192.168.1.254

Name: google.com
Addresses: 173.194.33.49
173.194.33.50
173.194.33.51
173.194.33.52
173.194.33.48


Pinging google.com [173.194.33.52] with 32 bytes of data:
Reply from 173.194.33.52: bytes=32 time=28ms TTL=55
Reply from 173.194.33.52: bytes=32 time=28ms TTL=55

Ping statistics for 173.194.33.52:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 28ms, Average = 28ms
Server: telus.home
Address: 192.168.1.254

Name: yahoo.com
Addresses: 98.139.180.149
209.191.122.70
67.195.160.76
72.30.2.43
98.137.149.56


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=47ms TTL=52
Reply from 98.137.149.56: bytes=32 time=74ms TTL=52

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 47ms, Maximum = 74ms, Average = 60ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
14...5a ac 4c 4f 74 ff ......Microsoft Virtual WiFi Miniport Adapter
12...5c ac 4c 4f 74 ff ......Atheros AR9285 802.11b/g/n WiFi Adapter
11...60 eb 69 0d d8 19 ......Realtek PCIe FE Family Controller
15...7a 79 05 c1 8d 52 ......Hamachi Network Interface
1...........................Software Loopback Interface 1
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 5.0.0.1 5.193.141.82 9256
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.68 25
5.0.0.0 255.0.0.0 On-link 5.193.141.82 9256
5.193.141.82 255.255.255.255 On-link 5.193.141.82 9256
5.255.255.255 255.255.255.255 On-link 5.193.141.82 9256
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.68 281
192.168.1.68 255.255.255.255 On-link 192.168.1.68 281
192.168.1.255 255.255.255.255 On-link 192.168.1.68 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 5.193.141.82 9256
224.0.0.0 240.0.0.0 On-link 192.168.1.68 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 5.193.141.82 9256
255.255.255.255 255.255.255.255 On-link 192.168.1.68 281
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 5.0.0.1 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
18 58 2001::/32 On-link
18 306 2001:0:4137:9e76:2436:e3:318b:81cc/128
On-link
15 276 2620:9b::/96 On-link
15 276 2620:9b::5c1:8d52/128 On-link
15 276 fe80::/64 On-link
12 281 fe80::/64 On-link
18 306 fe80::/64 On-link
18 306 fe80::2436:e3:318b:81cc/128
On-link
12 281 fe80::4cd2:56bf:dbe:91ec/128
On-link
15 276 fe80::e56f:21d9:b000:5047/128
On-link
1 306 ff00::/8 On-link
18 306 ff00::/8 On-link
15 276 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
If Metric Network Destination Gateway
0 4294967295 2620:9b::/96 On-link
===========================================================================
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/21/2011 05:48:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1341

Error: (10/21/2011 05:48:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1341

Error: (10/21/2011 05:48:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/21/2011 04:30:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1045

Error: (10/21/2011 04:30:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1045

Error: (10/21/2011 04:30:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/21/2011 02:03:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1107

Error: (10/21/2011 02:03:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1107

Error: (10/21/2011 02:03:58 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/21/2011 09:02:55 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5163


System errors:
=============
Error: (10/21/2011 07:20:45 AM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter

Error: (10/21/2011 06:11:13 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.

Error: (10/21/2011 06:11:12 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.

Error: (10/21/2011 06:11:11 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.

Error: (10/21/2011 06:11:11 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR6.

Error: (10/20/2011 07:53:58 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Error: (10/15/2011 08:21:05 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (10/15/2011 08:21:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (10/15/2011 07:39:51 PM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter

Error: (10/12/2011 00:06:46 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.20
Acrobat.com (Version: 1.6.65)
ActiveCheck component for HP Active Support Library (Version: 3.0.0.1)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.1.102.64)
Adobe Flash Player 11 Plugin (Version: 11.0.1.152)
Adobe Reader 9.1 MUI (Version: 9.1.0)
Adobe Shockwave Player (Version: 11.0)
Aimersoft iPod Copy Manager(Build 2.0.16)
AMD USB Filter Driver (Version: 1.0.10.84)
Apple Application Support (Version: 1.3.2)
Apple Mobile Device Support (Version: 3.2.0.47)
Apple Software Update (Version: 2.1.2.120)
Atheros Driver Installation Program (Version: 5.0)
ATI Catalyst Install Manager (Version: 3.0.732.0)
Audiosurf Demo
AVG 2011 (Version: 10.0.1382)
AVG 2011 (Version: 10.0.1388)
AVG 2011 (Version: 10.0.1390)
AVG 2011 (Version: 10.0.1391)
AVG 2011 (Version: 10.0.1392)
AVG 2011 (Version: 10.0.1410)
AVG 2011 (Version: 10.0.1411)
AVG 2012 (Version: 12.0.1831)
AVG 2012 (Version: 12.0.2092)
AVG 2012 (Version: 2012.0.1831)
Bonjour (Version: 2.0.3.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Full Existing (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Full New (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Light (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Previews Common (Version: 2009.0804.2223.38385)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0804.2223.38385)
Catalyst Control Center InstallProxy (Version: 2009.0804.2223.38385)
Catalyst Control Center Localization All (Version: 2009.0804.2223.38385)
ccc-core-static (Version: 2009.0804.2223.38385)
ccc-utility64 (Version: 2009.0804.2223.38385)
CCC Help Chinese Standard (Version: 2009.0804.2222.38385)
CCC Help Chinese Traditional (Version: 2009.0804.2222.38385)
CCC Help Czech (Version: 2009.0804.2222.38385)
CCC Help Danish (Version: 2009.0804.2222.38385)
CCC Help Dutch (Version: 2009.0804.2222.38385)
CCC Help English (Version: 2009.0804.2222.38385)
CCC Help Finnish (Version: 2009.0804.2222.38385)
CCC Help French (Version: 2009.0804.2222.38385)
CCC Help German (Version: 2009.0804.2222.38385)
CCC Help Greek (Version: 2009.0804.2222.38385)
CCC Help Hungarian (Version: 2009.0804.2222.38385)
CCC Help Italian (Version: 2009.0804.2222.38385)
CCC Help Japanese (Version: 2009.0804.2222.38385)
CCC Help Korean (Version: 2009.0804.2222.38385)
CCC Help Norwegian (Version: 2009.0804.2222.38385)
CCC Help Polish (Version: 2009.0804.2222.38385)
CCC Help Portuguese (Version: 2009.0804.2222.38385)
CCC Help Russian (Version: 2009.0804.2222.38385)
CCC Help Spanish (Version: 2009.0804.2222.38385)
CCC Help Swedish (Version: 2009.0804.2222.38385)
CCC Help Thai (Version: 2009.0804.2222.38385)
CCC Help Turkish (Version: 2009.0804.2222.38385)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
CyberLink DVD Suite (Version: 7.0.2111)
CyberLink MediaShow (Version: 4.1.3325)
CyberLink PowerDVD 8 (Version: 8.0.1.1005)
CyberLink YouCam (Version: 3.0.2201)
DivX Setup (Version: 2.5.0.15)
Google Earth (Version: 6.1.0.4857)
Google Update Helper (Version: 1.3.21.79)
HP Advisor (Version: 3.3.9512.3162)
HP Customer Experience Enhancements (Version: 6.0.1.3)
HP Games (Version: 1.0.0.71)
HP Quick Launch Buttons (Version: 6.50.7.1)
HP Setup (Version: 1.2.3560.3170)
HP Smart Web Printing (Version: 131.1.35898)
HP Support Assistant (Version: 4.2.5.3)
HP Update (Version: 5.001.000.014)
HP User Guides 0148 (Version: 1.01.0005)
HP Wireless Assistant (Version: 3.50.9.1)
HPAsset component for HP Active Support Library (Version: 3.0.0.3)
IDT Audio (Version: 1.0.6225.0)
iTunes (Version: 10.0.0.68)
Java Auto Updater (Version: 2.0.2.1)
Java™ 6 Update 15 (64-bit) (Version: 6.0.150)
Java™ 6 Update 20 (Version: 6.0.200)
Java™ SE Development Kit 6 Update 15 (64-bit) (Version: 1.6.0.150)
Junk Mail filter update (Version: 14.0.8117.416)
LabelPrint (Version: 2.5.2111)
League of Legends (Version: 1.0020)
Left 4 Dead 2
LightScribe System Software (Version: 1.18.8.1)
LogMeIn Hamachi (Version: 2.1.0.122)
LSI HDA Modem (Version: 2.1.94)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft IntelliPoint 8.0 (Version: 8.01.249.0)
Microsoft Live Search Toolbar (Version: 3.0.566.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Business 2010 - English (Version: 14.0.5130.5001)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (Arabic) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Dutch) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (German) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Works (Version: 9.7.0621)
Mise à jour Microsoft Office Excel 2007 Help (KB963678)
Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669)
Mise à jour Microsoft Office Word 2007 Help (KB963665)
Mozilla Firefox (3.6.23) (Version: 3.6.23 (en-US))
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee Reveal (Version: 7.0.43.11502)
Norton Internet Security (Version: 17.9.0.12)
Norton Online Backup (Version: 1.2.20.0)
NVIDIA PhysX (Version: 9.10.0129)
OpenOffice.org 3.2 (Version: 3.2.9502)
Pando Media Booster (Version: 2.3.5.6)
Portal
Power2Go (Version: 6.0.3311)
PowerDirector (Version: 7.0.3311)
PunkBuster Services (Version: 0.991)
QLBCASL (Version: 6.40.17.2)
QuickTime (Version: 7.67.75.0)
Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0007)
Realtek USB 2.0 Card Reader (Version: 6.1.7100.30094)
Recovery Manager (Version: 5.5.2202)
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Drive Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Skype Toolbars (Version: 1.0.4051)
Skype™ 4.2 (Version: 4.2.187)
Steam (Version: 1.0.0.0)
Synaptics Pointing Device Driver (Version: 13.2.4.12)
System Requirements Lab CYRI (Version: 4.4.26.0)
Team Fortress 2
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VLC media player 1.1.11 (Version: 1.1.11)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)

========================= Memory info: ===================================

Percentage of memory in use: 72%
Total physical RAM: 3836.2 MB
Available physical RAM: 1039.12 MB
Total Pagefile: 7670.54 MB
Available Pagefile: 4566.38 MB
Total Virtual: 4095.88 MB
Available Virtual: 3998.55 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:451.54 GB) (Free:356.92 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.92 GB) (Free:2.3 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32
5 Drive h: (GS Drive) (Removable) (Total:3.76 GB) (Free:0.56 GB) FAT32

========================= Users: ========================================

User accounts for \\ALFRED-PC

Administrator Al Guest


**** End of log ****


------------------------------------------------------------------

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7993

Windows 6.1.7600
Internet Explorer 9.0.8112.16421

21/10/2011 8:38:41 AM
mbam-log-2011-10-21 (08-38-41).txt

Scan type: Full scan (C:\|D:\|E:\|Q:\|)
Objects scanned: 474543
Time elapsed: 1 hour(s), 11 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


--------------------------------------------------------------


Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 20
Out of date Java installed!
Adobe Flash Player 11.0.1.152
Adobe Reader 9.1 MUI
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.23)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````


I did the GMER scan as per your instructions; at the end, there was no big report or anything. All it said was something like "No modifications were found" or something like that (sorry for not writing it down) :P

Edited by PomeGrenade, 22 October 2011 - 12:52 AM.


#4 Broni

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Posted 22 October 2011 - 10:17 AM

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Posted Image

Upload the file(s) here: http://www.filedropper.com/
Post download link (copy URL: link):
Posted Image

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 PomeGrenade

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Posted 02 November 2011 - 08:19 PM

Sorry for the super late reply; I was away for a little bit. Here are the results:

http://www.filedropper.com/autoruns_7

#6 Broni

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Posted 02 November 2011 - 08:34 PM

Some more advanced tools will be needed.

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 Orange Blossom

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Posted 03 November 2011 - 05:47 PM

Hello,

I found your new topic here: http://www.bleepingcomputer.com/forums/topic426093.html I note, however, that you neglected to follow the preparation guide. To restate your previous instructions in a different way:

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to your topic here: http://www.bleepingcomputer.com/forums/topic426093.html

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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