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Mcafee Internet Security Suitre


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#1 jpedge

jpedge

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Posted 27 January 2006 - 09:45 AM

Hi all,

my Internet security suite 6.0 has expired I have purchased ISS 8.0, the problem I am having is that to download the new software they ask me remove 6.0 first. This is where my problem starts, using the Internet Security uninstall wizard I get message that tell me that because of missing components it cannot remove the old software??? So I am stuck between a rock and a hard place, on one hand I have the new 8.0 waiting to be downloaded , but cannot because I cannot remove 6.0. Does anyone out there know how to manually remove 6.0? Sorry this is a long winded post, but having tried Mcafee's help wizard I am still at square one.

Many thanks.

jpedge Florida

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#2 Jubo

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Posted 29 January 2006 - 03:37 AM

Best thing to do is to post your issue at the McAfee Help Forums. They also have manual uninstall instructions at their Technical Support Site.

It's always a good idea to uninstall any current software before installing new version of the software. Also visit the Windows Update and make sure your version of Windows is up-to-date.




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