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Infected Laptop


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11 replies to this topic

#1 blueandy

blueandy

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Posted 20 October 2011 - 09:10 AM

Hi,

Link to original posting:
http://www.bleepingcomputer.com/forums/topic423859.html

Logs as required are attached:

Thanks for your help.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Phoebe at 10:48:54 on 2011-10-20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1014.109 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\OA012Mon.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Program Files\CapsLKNotify\CapsLKNotify.exe
C:\Program Files\Kiwee Toolbar\3.2\kwtbaim.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\OpenVPN\bin\openvpn-gui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.live.com
uURLSearchHooks: agihelper.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\documents and settings\phoebe\local settings\application data\tvqkqmwr\cdtycssl.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: agihelper.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110630133255.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Kiwee Toolbar: {1c99b848-84cb-4ce4-8cd8-ed5719484d9f} - mscoree.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Kfatamepozadu] rundll32.exe "c:\windows\mpignpil.dll",Startup
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OA012Mon] c:\windows\OA012Mon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [<NO NAME>]
mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [KiweeHook] "c:\program files\kiwee toolbar\3.2\kwtbaim.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [openvpn-gui] c:\program files\openvpn\bin\openvpn-gui.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: Interfaces\{9AB51EE0-4EC0-4CD0-AC62-15648F48C060} : NameServer = 218.30.19.50 61.134.1.5
TCP: Interfaces\{CBA1A488-B57F-45A7-A390-7F42BF3E118B} : DhcpNameServer = 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\phoebe\application data\mozilla\firefox\profiles\30mwazxc.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=ZCxdm995YYGB&ptb=CjTmFDNHtiPMuh62YZsHig&ind=2010040908&ptnrS=ZCxdm995YYGB&si=&n=77ceca4c&psa=&st=kwd&searchfor=
FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-10-23 14248]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-10-13 459728]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2011-3-26 89368]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-26 214904]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-26 214904]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-26 214904]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-26 214904]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-3-26 165000]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-3-26 159832]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-3-26 148520]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-3-26 57432]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-3-26 179248]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-3-26 59288]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-3-26 337912]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2011-3-26 83688]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [2009-10-23 135168]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [2009-10-23 133632]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [2009-10-23 272032]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-10-23 162816]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-10-4 136176]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-10-23 1684736]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-10-4 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2011-3-26 83688]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-3-26 85984]
.
=============== Created Last 30 ================
.
2011-10-19 12:57:19 -------- d-----w- c:\documents and settings\phoebe\application data\Malwarebytes
2011-10-19 12:57:07 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-10-19 12:57:02 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-19 12:57:00 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-07 14:08:37 1792872 ----a-w- c:\windows\system32\HPScanMiniDrv_DJ1050_J410.dll
2011-10-07 14:08:31 267112 ----a-w- c:\windows\system32\hpinksts8911LM.dll
2011-10-07 14:08:31 232296 ----a-w- c:\windows\system32\hpinksts8911.dll
2011-10-07 14:08:30 213864 ----a-w- c:\windows\system32\hpinkcoi8911.dll
2011-10-07 14:08:08 -------- d-----w- c:\program files\HP
2011-10-07 14:07:44 -------- d-----w- c:\documents and settings\phoebe\local settings\application data\HP
.
==================== Find3M ====================
.
2011-07-26 18:22:35 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 10:50:34.29 ===============

Attached Files


Edited by Noviciate, 20 October 2011 - 04:17 PM.
DDS log added in.


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#2 HelpBot

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Posted 25 October 2011 - 09:15 AM

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We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

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#3 blueandy

blueandy
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Posted 26 October 2011 - 07:50 AM

Hi,
Follow-up post as requested.

Am running Windows XP Home Service Pack 3

On switch-on I receive the following RUNDLL Error message: "Error loading C:\WINDOWS\mpignpil.dll The specified module could not be found."

As far as I can tell, the other problems relating to anti-virus not running or able to be switched on and the sudden switch-offs of the laptop have stopped occurring.

Here's the DDS log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Phoebe at 11:34:39 on 2011-10-26
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.1014.272 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\OA012Mon.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\WSED\WSED.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Program Files\CapsLKNotify\CapsLKNotify.exe
C:\Program Files\Kiwee Toolbar\3.2\kwtbaim.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\OpenVPN\bin\openvpn-gui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.live.com
uURLSearchHooks: agihelper.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\documents and settings\phoebe\local settings\application data\tvqkqmwr\cdtycssl.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: agihelper.AGUtils: {0bc6e3fa-78ef-4886-842c-5a1258c4455a} - mscoree.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20111020112722.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Kiwee Toolbar: {1c99b848-84cb-4ce4-8cd8-ed5719484d9f} - mscoree.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Kfatamepozadu] rundll32.exe "c:\windows\mpignpil.dll",Startup
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10u_Plugin.exe -update plugin
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OA012Mon] c:\windows\OA012Mon.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [<NO NAME>]
mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [KiweeHook] "c:\program files\kiwee toolbar\3.2\kwtbaim.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [openvpn-gui] c:\program files\openvpn\bin\openvpn-gui.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: &Search
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
TCP: Interfaces\{CBA1A488-B57F-45A7-A390-7F42BF3E118B} : DhcpNameServer = 192.168.1.1
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\phoebe\application data\mozilla\firefox\profiles\30mwazxc.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=mcafee&p=
FF - plugin: c:\progra~1\mcafee\msc\npMcSnFFPl.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-10-23 14248]
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-10-13 461864]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2011-3-26 89624]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-26 214904]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-26 214904]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-26 214904]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2011-3-26 214904]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2011-3-26 166024]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2011-3-26 160344]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2011-3-26 148520]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2011-3-26 57432]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2011-3-26 180072]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2011-3-26 338040]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2011-3-26 83688]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [2009-10-23 135168]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [2009-10-23 133632]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [2009-10-23 272032]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2009-10-23 162816]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-10-4 136176]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2009-10-23 1684736]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-10-4 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2011-3-26 59288]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2011-3-26 83688]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2011-3-26 87808]
.
=============== Created Last 30 ================
.
2011-10-26 10:23:45 -------- d--h--w- c:\windows\PIF
2011-10-24 12:57:35 -------- d-----w- c:\documents and settings\phoebe\application data\Windows Live Writer
2011-10-24 12:57:21 -------- d-----w- c:\documents and settings\phoebe\local settings\application data\Windows Live Writer
2011-10-20 10:27:09 28504 ----a-w- c:\program files\mozilla firefox\ScriptFF.dll
2011-10-19 12:57:19 -------- d-----w- c:\documents and settings\phoebe\application data\Malwarebytes
2011-10-19 12:57:07 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-10-19 12:57:02 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-10-19 12:57:00 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-10-07 14:08:37 1792872 ----a-w- c:\windows\system32\HPScanMiniDrv_DJ1050_J410.dll
2011-10-07 14:08:31 267112 ----a-w- c:\windows\system32\hpinksts8911LM.dll
2011-10-07 14:08:31 232296 ----a-w- c:\windows\system32\hpinksts8911.dll
2011-10-07 14:08:30 213864 ----a-w- c:\windows\system32\hpinkcoi8911.dll
2011-10-07 14:08:08 -------- d-----w- c:\program files\HP
2011-10-07 14:07:44 -------- d-----w- c:\documents and settings\phoebe\local settings\application data\HP
.
==================== Find3M ====================
.
2011-10-06 15:44:22 148520 ----a-w- c:\windows\system32\mfevtps.exe
2011-08-15 09:00:06 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-08-15 09:00:06 89624 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-08-15 09:00:06 87808 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-08-15 09:00:06 83688 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-08-15 09:00:06 59288 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-08-15 09:00:06 57432 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-08-15 09:00:06 461864 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-08-15 09:00:06 338040 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-08-15 09:00:06 180072 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-08-15 09:00:06 119808 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
.
============= FINISH: 11:35:09.26 ===============

The Attach log is attached but I couldn't upload a winrar zipped version - apologies. I also do not have the Windows CD mentioned in your reply.

As I say,I'm not certain that the problems have been entirely resolved, although the laptop is running much better than before. I'm a little worried about the Run DLL warning on booting up the machine, but anti-virus is now operating as expected and system doesn't crash.

Thanks very much for any diagnosis and ongoing advice.

Attached Files



#4 fireman4it

fireman4it

    Bleepin' Fireman


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Posted 26 October 2011 - 10:28 AM

Hello blueandy,
  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

  • Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.



1.
Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

2.
Install Recovery Console and Run ComboFix

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.


Things to include in your next reply::
TdssKiller log
Combofix.txt
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#5 blueandy

blueandy
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Posted 27 October 2011 - 06:07 AM

Hi,

Nothing found by TDSSKiller. Combofix log is attached. Machine appears to be running OK now.

I'll await your further guidance, though.

Many thanks.

Attached Files



#6 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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  • Local time:03:03 PM

Posted 27 October 2011 - 08:59 AM

Hello,


Looks like Combofix got the main infection. Let's go ahead and run a couple other scanners to be sure.


1.
Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)
Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

2.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.

3.
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


Things to include in your next reply::
SAS log
Eset log
How is your machine running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#7 fireman4it

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Posted 28 October 2011 - 11:37 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 3-5 days the topic will need to be closed.

Thanks for understanding :)

With Regards,
fireman4it

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#8 blueandy

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Posted 28 October 2011 - 11:42 PM

Hi there,

Am having problems with the ESET software. First, I downloaded the installer and went through the initialisation process to 100% completion. However there was an error message (An Unexpected Error 2002) and the only option was to go back and restart - which I reluctantly did. The second time arounbd the process got to 22% before stopping and offering a return to the start, due to a possible proxy problem. I am not running a proxy, so I thought maybe the problem was with my McAfee installation on which I disabled the firewall and anti-virus during a third attempt with ESET. This time the initialisation process also failed,once agin with a 2002 Error.

These steps are taking an age, due to connection speed. Any advice on McAfee and the supposed proxy problems? I have now re-enabled McAfee.

SAS Log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/28/2011 at 01:38 PM

Application Version : 4.55.1000

Core Rules Database Version : 7863
Trace Rules Database Version: 5675

Scan type : Complete Scan
Total Scan Time : 03:08:47

Memory items scanned : 278
Memory threats detected : 0
Registry items scanned : 6771
Registry threats detected : 0
File items scanned : 51322
File threats detected : 3

Adware.Tracking Cookie
C:\Documents and Settings\Phoebe\Cookies\phoebe@atdmt.combing[1].txt
C:\Documents and Settings\Phoebe\Cookies\phoebe@atdmt[1].txt
secure-us.imrworldwide.com [ C:\Documents and Settings\Phoebe\Application Data\Macromedia\Flash Player\#SharedObjects\2DQ853Y6 ]


Appreciate your help.

#9 fireman4it

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Posted 28 October 2011 - 11:55 PM

Go ahead and skip Eset and try this one.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#10 blueandy

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Posted 29 October 2011 - 07:55 PM

Hi again,

OK, here are the results of the Dr Web scan. Looks like loads of Trojans and other nasties were found and removed.

A0006524.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0006884.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0007884.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008072.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008106.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008109.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008121.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008167.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008226.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008285.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008353.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008393.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008527.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008562.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008572.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008573.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008574.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008575.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008609.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008836.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008870.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0008882.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0008943.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0009067.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0009119.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0009154.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0009167.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0010167.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011167.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011201.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011203.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011318.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011357.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011508.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011561.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011616.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011650.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011665.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011718.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011752.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011764.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0011803.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011804.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011842.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011843.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011844.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0011851.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0012095.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0012153.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0012191.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0012201.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0012245.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0012299.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0012333.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0012351.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0013351.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0013500.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0013552.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0013586.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0013749.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0013795.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0013839.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0014839.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0015839.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0015960.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0015993.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0016036.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0016081.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0016082.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0016083.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0016084.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0016085.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0017036.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0017179.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0017212.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0017379.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0017424.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0018424.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0018555.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0018610.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0018645.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0018697.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0018787.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0018788.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0018789.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0018790.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0018791.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0018802.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0018893.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0018948.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0018998.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0019185.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0019240.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0019276.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0019285.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0019336.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0019372.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0019382.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0019431.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0019465.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0019478.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0020478.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0021478.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0021668.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0022668.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0022814.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0022862.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0022895.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0023862.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0024862.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0024895.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0024966.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0025143.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0025201.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0025202.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0025203.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0025204.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0025205.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0025227.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0026227.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0026372.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0026573.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0026608.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0026612.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0026613.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0026614.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0026622.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0026677.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0026711.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0026712.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0026727.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0026760.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0027727.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028012.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028035.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028153.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028190.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0028204.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0028205.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0028206.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0028207.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0028208.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0028232.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028313.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028359.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028413.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028462.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028495.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0028580.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028626.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028676.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028731.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028769.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0028795.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0028840.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0029840.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030135.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030136.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030137.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030138.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030139.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030151.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030422.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030457.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030467.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030511.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030557.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030607.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030640.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030652.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030723.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030770.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030821.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0030855.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030869.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030870.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030871.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030872.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030873.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0030889.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0031889.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0031998.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0032154.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0032191.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0032215.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0032249.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0032271.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0032306.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0032319.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0032380.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0032424.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0032475.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0032509.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0033475.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0033509.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0033625.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0033687.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0033721.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0033876.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0033933.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0033969.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0033970.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0033991.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034025.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0034054.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034154.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034218.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034273.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034307.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0034324.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034383.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034533.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0034534.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0034535.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0034536.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0034537.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0034545.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034636.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034683.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034717.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0034727.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034772.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034888.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0034935.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0035006.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0035019.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0035030.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0037136.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0037425.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0037459.EXE;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0037472.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0037505.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0037520.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0037564.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Trojan.Rmnet.1;Deleted.;
A0037630.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0037631.dll;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0037632.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0037633.exe;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP4;Win32.Rmnet.8;Cured.;
A0041455.scr;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP5;Trojan.MulDrop3.6866;Incurable.Moved.;
A0041456.scr;C:\System Volume Information\_restore{64534B76-601D-4598-8429-4DF73C537AF3}\RP5;Trojan.MulDrop3.6866;Incurable.Moved.;


What's next?

Thanks as always.

#11 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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Posted 30 October 2011 - 04:37 PM

Hello blueandy,


1.
Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform (32-bit or 64-bit).
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


2.
Uninstall Combofix
  • Make sure that Combofix.exe that you downloaded is on your Desktop but Do not run it!
    o *If it is not on your Desktop, the below will not work.
  • Click on Posted Image then Run....
  • Now copy & paste the green bolded text in the run-box and click OK.

    ComboFix /Uninstall

    Posted Image

    <Notice the space between the "x" and "/".> <--- It needs to be there
    Windows Vista users: Press the Windows Key + R to bring the Run... Command and then from there you can add in the Combofix /Uninstall

  • Please advise if this step is missed for any reason as it performs some important actions:
    "This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
    It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore".








Congratulations! You now appear clean! :cool:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.



Recommendations
Below are some recommendations to lower your chances of (re)infection.
  • Install and maintain an outbound firewall
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :(.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#12 fireman4it

fireman4it

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Posted 02 November 2011 - 07:08 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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