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Computer slowing down and freezing


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#1 frostwolf

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Posted 20 October 2011 - 05:12 AM

Hi Bleeping Computer,

Recently my computer has been freezing and slowing down a lot when I use it. At first I thought it was a driver issue since my computer only freezes whenever I am watching a video or listening to music, I think I installed the right driver but my computer is still freezing ( a strange side effect from the freezing is if there is any audio, it will slow down and start to stretch out). After a few minutes it will revert back to normal like nothing happened.

Also my computer isn't running smoothly anymore, many times when I type, the words jump to completion. When I scroll, it jumps and doesn't smoothly scroll down the page. I tried everything from defragging to updating every driver and program possible and still the problems persist.

I was hoping someone would be able to advise me on what I should do.

Thank you,

Frost

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#2 noknojon

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Posted 20 October 2011 - 06:00 AM

Hi Frost -

Can you please post Make / full Model and anything like Video card etc that may help us -

Also do you have a Fully updated Antivirus and updated Antimalware programs that you scan with almost daily ?

Thank You -

#3 Allan

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Posted 20 October 2011 - 07:55 AM

1) Have you run full system scans with both your anti virus app and with MalwareBytes? If not, please do so

2) Does the system run smoothly in safe mode?

#4 frostwolf

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Posted 21 October 2011 - 02:11 AM

Hi,

My computer is an Asus K50 - it has a Pentium dual-core CPU T4500 @ 2.30GHz, 4.0 GB Ram, Mobile Intel 4 Series Express Chipset Family


Avira is up to date and so is Malwarebytes and I have run full scans with Malwarebytes but nothing came up


Is it possible that by accidentally downloading the wrong driver and then getting the correct one somehow interfere with each other.

I'm not sure

I will try the Safe mode option

Thanks,
Frost

#5 Allan

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Posted 21 October 2011 - 06:45 AM

Have you run a full scan with Avira?

#6 frostwolf

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Posted 01 November 2011 - 11:38 PM

hi,

I think the problem is getting worse, my computer's graphics card just stopped working and my computer shut down.


Yes I've run all the scans and updated everything and still found nothing wrong. Everything is up to date, and I apparently have not viruses

This is the error message I received

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80058FA010
BCP2: FFFFF88004C27CE0
BCP3: FFFFFFFFC0000001
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\110111-26239-01.dmp
C:\Users\Frost\AppData\Local\Temp\WER-117702-0.sysdata.xml




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