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Rootkit Infection


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15 replies to this topic

#1 itspossible_jp

itspossible_jp

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  • 8 posts
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  • Local time:11:59 PM

Posted 20 October 2011 - 04:01 AM

Hi,

I hope you can help!!! I have a laptop that I believe is infected with a rootkit google redirect. It is preventing me from running most antivirus/spyware programs, ie Malwarebytes, Adware etc.
I have run TDSSKiller, and it seems to identify the issue as Rootkit.Win32.ZAccess.e, it tries to cure, but when reboots the issue is still there.

At first the laptop had full internet connectivity but now I have no internet access, it says it is connected to router but "no internet connectivity".

I have run DDS but GMER closes only a few seconds into the scan (have tried using .exe version and renaming it iexplore.exe but still closes).

Here is the the DDS log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7600.16385
Run by Steven at 19:40:42 on 2011-10-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.3063.2054 [GMT 11:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\2665976296:393091169.exe
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\atieclxx.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\system32\conhost.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\windows\System32\svchost.exe -k Akamai
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Cyberlink\Shared files\RichVideo.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\blinkx Remote Toolbar\the_blinkx_toolbar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\SearchProtocolHost.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\windows\System32\svchost.exe -k secsvcs
c:\program files\windows defender\MpCmdRun.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\conhost.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page =
uStart Page = hxxp://www.google.com.au/
uDefault_Page_URL = hxxp://toshiba.msn.com
uSearch Bar =
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
uURLSearchHooks: the blinkx toolbar: {f08555b0-9cc3-11d2-aa8e-000000000567} - c:\program files\blinkx remote toolbar\the_blinkx_shook.dll
uWinlogon: Shell=c:\users\steven\appdata\local\e891e79e\X
BHO: The blinkx Toolbar: {0069b690-7a2b-41c5-98ca-9f535b4c8532} - c:\program files\blinkx remote toolbar\the_blinkx_bho.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.9.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.9.0.12\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2380.0\npwinext.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - c:\program files\toshiba\toshiba media controller plug-in\TOSHIBAMediaControllerIE.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.9.0.12\coIEPlg.dll
TB: @c:\program files\msn toolbar\platform\6.3.2380.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2380.0\npwinext.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [blinkx_toolbar] "c:\program files\blinkx remote toolbar\the_blinkx_toolbar.exe" -startservice
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Spyware Doctor] c:\users\steven\desktop\sdsetup_revwire207.exe -min
mRun: [<NO NAME>]
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SmartAudio] c:\program files\conexant\saii\SAIICpl.exe /t
mRun: [cAudioFilterAgent] c:\program files\conexant\caudiofilteragent\cAudioFilterAgent.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
mRun: [TWebCamera] "c:\program files\toshiba\toshiba web camera application\TWebCamera.exe" autorun
mRun: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe
mRun: [ToshibaServiceStation] c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe /hide:60
mRun: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
mRun: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [NortonOnlineBackupReminder] "c:\program files\symantec\norton online backup\activation\NOBuActivation.exe" UNATTENDED
mRun: [TosVolRegulator] c:\program files\toshiba\tosvolregulator\TosVolRegulator.exe
mRun: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
mRun: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SNM] c:\program files\spynomore\SNM.exe /startup
StartupFolder: c:\users\steven\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mif5ba~1\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: mswsock.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
TCP: Interfaces\{3E4B6223-7398-4810-8844-9A10FDE2878C} : NameServer = 192.168.2.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1109000.00c\symds.sys [2011-10-12 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1109000.00c\symefa.sys [2011-10-12 173176]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\bashdefs\20110309.001\BHDrvx86.sys [2011-3-11 800376]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1109000.00c\cchpx86.sys [2011-10-12 485512]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\ipsdefs\20110317.002\IDSvix86.sys [2011-3-18 353912]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1109000.00c\ironx86.sys [2011-10-12 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1109000.00c\symtdiv.sys [2011-10-12 340088]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2009-7-14 20992]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-3-15 172032]
R2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\toshiba\configfree\CFIWmxSvcs.exe [2010-1-29 180224]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2009-3-11 40960]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\norton pc checkup\engine\2.0.3.202\SymcPCCULaunchSvc.exe [2010-10-19 123320]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-10-18 1147904]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\toshiba\teco\TecoService.exe [2010-3-18 184320]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\drivers\TVALZFL.sys [2009-6-20 12920]
R2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.exe [2010-10-19 2314240]
R3 amdkmdag;amdkmdag;c:\windows\system32\drivers\atipmdag.sys [2010-3-15 5340160]
R3 amdkmdap;amdkmdap;c:\windows\system32\drivers\atikmpag.sys [2010-3-15 152064]
R3 CnxtHdmiAudService;Conexant UAA HDMI Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDMI32.sys [2010-3-6 516152]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-8-9 105592]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2010-10-19 7680]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C62x86.sys [2010-2-23 66600]
R3 PGEffect;Pangu effect driver;c:\windows\system32\drivers\PGEffect.sys [2010-10-19 24064]
R3 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2010-10-19 46080]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\toshiba\toshiba hdd ssd alert\TosSmartSrv.exe [2010-2-6 106496]
R3 TPCHSrv;TPCH Service;c:\program files\toshiba\tphm\TPCHSrv.exe [2010-2-24 679936]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-14 130560]
S2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.9.0.12\ccsvchst.exe [2011-10-12 126400]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\norton pc checkup\engine\2.0.3.202\ccSvcHst.exe [2010-10-19 118784]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-1-14 130560]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-10-19 182304]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-12-27 1343400]
.
=============== Created Last 30 ================
.
2011-10-19 20:35:36 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{c0442305-8537-4efb-9675-f9fc895c987b}\offreg.dll
2011-10-19 13:20:14 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-10-19 12:11:22 -------- d-----w- c:\programdata\PC Tools
2011-10-19 11:17:18 48016 --sha-w- c:\windows\system32\c_33531.nl_
2011-10-19 08:25:48 -------- d-----w- c:\program files\ESET
2011-10-19 07:44:27 -------- d-----w- c:\users\steven\appdata\local\NPE
2011-10-19 07:15:40 7269712 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{c0442305-8537-4efb-9675-f9fc895c987b}\mpengine.dll
2011-10-18 11:16:06 -------- d-----w- C:\TDSSKiller_Quarantine
2011-10-18 10:26:48 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-10-18 10:26:48 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-10-18 10:14:43 -------- d--h--w- c:\programdata\Common Files
2011-10-18 07:40:09 -------- d-----w- c:\program files\Lavasoft
2011-10-18 07:29:05 -------- d-----w- c:\program files\SpyNoMore
2011-10-18 04:43:31 -------- d-sh--w- c:\windows\system32\%APPDATA%
2011-10-18 04:37:10 -------- d-sh--w- c:\users\steven\appdata\local\e891e79e
2011-10-12 00:20:19 43696 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\srtspx.sys
2011-10-12 00:20:19 340088 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\symtdiv.sys
2011-10-12 00:20:19 328752 ----a-r- c:\windows\system32\drivers\nis\1109000.00c\symds.sys
2011-10-12 00:20:19 173176 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\symefa.sys
2011-10-12 00:20:18 485512 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\cchpx86.sys
2011-10-12 00:20:18 325680 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\srtsp.sys
2011-10-12 00:20:18 116784 ----a-w- c:\windows\system32\drivers\nis\1109000.00c\ironx86.sys
2011-10-12 00:20:09 -------- d-----w- c:\windows\system32\drivers\nis\1109000.00C
2011-10-09 03:30:34 -------- d-----w- c:\users\steven\appdata\roaming\AnvSoft
2011-10-09 03:30:13 -------- d-----w- c:\program files\AnvSoft
2011-10-03 03:02:11 -------- d-----w- c:\users\steven\appdata\roaming\Blender Foundation
2011-10-03 02:58:36 -------- d-----w- c:\users\steven\.thumbnails
2011-10-03 02:57:45 -------- d-----w- c:\program files\Blender Foundation
.
==================== Find3M ====================
.
2011-10-19 20:32:25 74240 ----a-w- c:\windows\system32\drivers\tdx.sys
2011-10-19 13:22:21 36352 ----a-w- c:\windows\system32\drivers\netbios.sys
2011-10-19 12:21:17 35328 ----a-w- c:\windows\system32\drivers\npfs.sys
2011-10-19 12:02:43 187904 ----a-w- c:\windows\system32\drivers\netbt.sys
2011-10-01 02:59:14 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-10 06:55:23 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-06 02:38:14 2332672 ----a-w- c:\windows\system32\win32k.sys
2011-08-31 06:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-27 04:43:07 571904 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-27 04:43:06 233472 ----a-w- c:\windows\system32\oleacc.dll
2011-08-20 04:38:10 981504 ----a-w- c:\windows\system32\wininet.dll
2011-08-20 04:35:20 44544 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-20 03:26:38 386048 ----a-w- c:\windows\system32\html.iec
2011-08-17 04:26:02 465408 ----a-w- c:\windows\system32\psisdecd.dll
2011-08-17 04:22:23 75776 ----a-w- c:\windows\system32\psisrndr.ax
2011-08-17 04:22:23 72704 ----a-w- c:\windows\system32\Mpeg2Data.ax
2011-08-17 04:22:23 59904 ----a-w- c:\windows\system32\MSDvbNP.ax
2011-08-17 04:22:23 204288 ----a-w- c:\windows\system32\MSNP.ax
.
============= FINISH: 19:41:54.10 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 21 October 2011 - 07:26 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 itspossible_jp

itspossible_jp
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Posted 22 October 2011 - 02:11 AM

Hi Gringo,

Thanks for your quick reply.

I downloaded combofix, and disabled security software. When I ran combofix, I received a message saying "Combofix has detected Rootkit. Computer needs to restart" I clicked ok and the system shut down to restart. During the restart I received and errör saying that windows cannot start and asking to do a startup repair. It has tried to restart a number of times, each time asking to do a startup repair. Eventually, it asked to try a system restore, which I hit ok. Now it says it is attempting repairs. Has been like this for last 30mins or so.

Will let you know if there is any change, however your thoughts would be appreciated.

Thanks.

#4 itspossible_jp

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Posted 22 October 2011 - 02:26 AM

System restore has now completed.

It appears that my internet connection is now working and it my google searches no longer appear to be redirected.

I am not sure what date the restore point was. However, there is no combofix log and the combofix program is no longer on the system. Would you like me to download and run combofix again, or something else?

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 22 October 2011 - 02:53 AM

yes redownload again and rerun for me


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 itspossible_jp

itspossible_jp
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Posted 22 October 2011 - 03:48 AM

Here is the ComboFix log:

ComboFix 11-10-21.06 - Steven 22/10/2011 19:32:27.1.4 - x86
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.3063.2172 [GMT 11:00]
Running from: c:\users\Steven\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\prefs.js
c:\program files\blinkx Remote Toolbar\thE_blinkx_bho.dll
c:\users\Steven\AppData\Local\e891e79e\U
c:\users\Steven\AppData\Local\e891e79e\U\80000000.@
c:\users\Steven\AppData\Local\e891e79e\U\800000cb.@
c:\users\Steven\videos\AfterEffects_10_LS7.exe
c:\windows\system32\Thumbs.db
.
.
((((((((((((((((((((((((( Files Created from 2011-09-22 to 2011-10-22 )))))))))))))))))))))))))))))))
.
.
2011-10-22 08:43 . 2011-10-22 08:43 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-10-22 07:18 . 2011-09-12 23:14 7269712 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{0046BD14-502A-4833-ABAD-FA6C59FE4839}\mpengine.dll
2011-10-19 12:11 . 2011-10-19 12:11 -------- d-----w- c:\programdata\PC Tools
2011-10-19 08:25 . 2011-10-19 08:25 -------- d-----w- c:\program files\ESET
2011-10-19 07:44 . 2011-10-19 08:04 -------- d-----w- c:\users\Steven\AppData\Local\NPE
2011-10-18 11:16 . 2011-10-19 20:31 -------- d-----w- C:\TDSSKiller_Quarantine
2011-10-18 10:26 . 2011-10-23 02:12 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-10-18 10:26 . 2011-10-23 02:12 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-10-18 10:14 . 2011-10-18 10:14 -------- d--h--w- c:\programdata\Common Files
2011-10-18 07:40 . 2011-10-19 20:19 -------- d-----w- c:\program files\Lavasoft
2011-10-18 07:40 . 2011-10-18 10:08 -------- d-----w- c:\programdata\Lavasoft
2011-10-18 07:29 . 2011-10-23 02:12 -------- d-----w- c:\program files\SpyNoMore
2011-10-18 04:43 . 2011-10-18 04:43 -------- d-sh--w- c:\windows\system32\%APPDATA%
2011-10-18 04:37 . 2011-10-22 08:42 -------- d-sh--w- c:\users\Steven\AppData\Local\e891e79e
2011-10-09 03:30 . 2011-10-09 03:30 -------- d-----w- c:\users\Steven\AppData\Roaming\AnvSoft
2011-10-09 03:30 . 2011-10-09 03:30 -------- d-----w- c:\program files\AnvSoft
2011-10-03 03:02 . 2011-10-03 03:02 -------- d-----w- c:\users\Steven\AppData\Roaming\Blender Foundation
2011-10-03 02:58 . 2011-10-03 02:58 -------- d-----w- c:\users\Steven\.thumbnails
2011-10-03 02:57 . 2011-10-03 02:57 -------- d-----w- c:\program files\Blender Foundation
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-10 06:55 . 2011-09-10 06:55 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-02-01 1487240]
.
[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2011-02-01 08:17 1487240 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-02-01 1487240]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2011-02-01 1487240]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-01-14 39408]
"blinkx_toolbar"="c:\program files\blinkx Remote Toolbar\the_blinkx_toolbar.exe" [2009-09-16 196608]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-04-17 3872080]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-06-15 15141768]
"Steam"="c:\program files\Steam\Steam.exe" [2011-09-17 1242448]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-03-15 98304]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent.exe" [2010-03-22 496184]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-11-06 480608]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2009-03-09 55160]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2010-03-03 742712]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-03-11 1697064]
"ITSecMng"="c:\program files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe" [2009-07-22 83336]
"TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-02-24 2454840]
"SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-10-20 163840]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 611672]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"Teco"="c:\program files\TOSHIBA\TECO\Teco.exe" [2010-03-17 1328480]
"TosWaitSrv"="c:\program files\TOSHIBA\TPHM\TosWaitSrv.exe" [2010-02-24 611672]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
"NortonOnlineBackupReminder"="c:\program files\Symantec\Norton Online Backup\Activation\NOBuActivation.exe" [2010-02-18 3272040]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 22840]
"TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2010-03-09 467816]
"TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2010-03-03 30040]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-07-06 1047656]
.
c:\users\Steven\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-01-14 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-01-14 136176]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-07-06 41272]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-01 182304]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-26 1343400]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 20992]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-03-15 172032]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [2010-01-28 185712]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-11 46448]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe [2011-09-21 123320]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe [2009-08-24 126392]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2010-03-17 189808]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 12920]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-03-03 2320920]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [2010-03-15 5340160]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [2010-03-15 152064]
S3 CnxtHdmiAudService;Conexant UAA HDMI Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDMI32.sys [2010-03-05 516152]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 7680]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x86.sys [2010-02-23 66600]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-23 24064]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 111960]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-02-24 685424]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-14 09:59]
.
2011-10-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-14 09:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: Interfaces\{3E4B6223-7398-4810-8844-9A10FDE2878C}: NameServer = 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
WebBrowser-{EEE6C35B-6118-11DC-9C72-001320C79847} - (no file)
AddRemove-FXhome EffectsLab Pro - c:\users\Steven\Downloads\FXhome EffectsLab Pro\FXhome EffectsLab Pro Uninstall.exe
AddRemove-TOSHIBA Software Modem - c:\windows\agrsmdel
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files\Norton PC Checkup\Engine\2.0.3.202\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:00000009
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-10-22 19:46:26
ComboFix-quarantined-files.txt 2011-10-22 08:46
.
Pre-Run: 408,226,590,720 bytes free
Post-Run: 408,654,569,472 bytes free
.
- - End Of File - - 6D80C507EB7FE46AE8FB5BD68C848A26

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:59 AM

Posted 22 October 2011 - 10:56 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Folder::
c:\program files\Ask.com

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 itspossible_jp

itspossible_jp
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:59 PM

Posted 22 October 2011 - 03:45 PM

Hi Gringo,

System seems much better now.

Here is the ComboFix log after running CFScript:

ComboFix 11-10-21.06 - Steven 23/10/2011 7:33.2.4 - x86
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.3063.1826 [GMT 11:00]
Running from: c:\users\Steven\Desktop\ComboFix.exe
Command switches used :: c:\users\Steven\Desktop\CFScript.txt
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files\Ask.com
c:\program files\Ask.com\assets\oobe\b.png
c:\program files\Ask.com\assets\oobe\bl.png
c:\program files\Ask.com\assets\oobe\br.png
c:\program files\Ask.com\assets\oobe\l.png
c:\program files\Ask.com\assets\oobe\pointer.png
c:\program files\Ask.com\assets\oobe\r.png
c:\program files\Ask.com\assets\oobe\t.png
c:\program files\Ask.com\assets\oobe\tl.png
c:\program files\Ask.com\assets\oobe\tr.png
c:\program files\Ask.com\cobrand.ico
c:\program files\Ask.com\config.xml
c:\program files\Ask.com\favicon.ico
c:\program files\Ask.com\fv_9950.ico
c:\program files\Ask.com\GenericAskToolbar.dll
c:\program files\Ask.com\mupcfg.xml
c:\program files\Ask.com\SaUpdate.exe
c:\program files\Ask.com\UpdateTask.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-09-22 to 2011-10-22 )))))))))))))))))))))))))))))))
.
.
2011-10-22 20:38 . 2011-10-22 20:38 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-10-22 08:49 . 2011-10-22 08:49 56200 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{20625DD2-9352-434A-81DB-C0BD38E87CAD}\offreg.dll
2011-10-22 08:49 . 2011-10-07 03:48 6668624 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{20625DD2-9352-434A-81DB-C0BD38E87CAD}\mpengine.dll
2011-10-19 12:11 . 2011-10-19 12:11 -------- d-----w- c:\programdata\PC Tools
2011-10-19 08:25 . 2011-10-19 08:25 -------- d-----w- c:\program files\ESET
2011-10-19 07:44 . 2011-10-19 08:04 -------- d-----w- c:\users\Steven\AppData\Local\NPE
2011-10-18 11:16 . 2011-10-19 20:31 -------- d-----w- C:\TDSSKiller_Quarantine
2011-10-18 10:26 . 2011-10-23 02:12 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-10-18 10:26 . 2011-10-23 02:12 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-10-18 10:14 . 2011-10-18 10:14 -------- d--h--w- c:\programdata\Common Files
2011-10-18 07:40 . 2011-10-19 20:19 -------- d-----w- c:\program files\Lavasoft
2011-10-18 07:40 . 2011-10-18 10:08 -------- d-----w- c:\programdata\Lavasoft
2011-10-18 07:29 . 2011-10-23 02:12 -------- d-----w- c:\program files\SpyNoMore
2011-10-18 04:43 . 2011-10-18 04:43 -------- d-sh--w- c:\windows\system32\%APPDATA%
2011-10-18 04:37 . 2011-10-22 08:42 -------- d-sh--w- c:\users\Steven\AppData\Local\e891e79e
2011-10-09 03:30 . 2011-10-09 03:30 -------- d-----w- c:\users\Steven\AppData\Roaming\AnvSoft
2011-10-09 03:30 . 2011-10-09 03:30 -------- d-----w- c:\program files\AnvSoft
2011-10-03 03:02 . 2011-10-03 03:02 -------- d-----w- c:\users\Steven\AppData\Roaming\Blender Foundation
2011-10-03 02:58 . 2011-10-03 02:58 -------- d-----w- c:\users\Steven\.thumbnails
2011-10-03 02:57 . 2011-10-03 02:57 -------- d-----w- c:\program files\Blender Foundation
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-10 06:55 . 2011-09-10 06:55 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2011-01-14 39408]
"blinkx_toolbar"="c:\program files\blinkx Remote Toolbar\the_blinkx_toolbar.exe" [2009-09-16 196608]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-04-17 3872080]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2011-06-15 15141768]
"Steam"="c:\program files\Steam\Steam.exe" [2011-09-17 1242448]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-03-15 98304]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent.exe" [2010-03-22 496184]
"TPwrMain"="c:\program files\TOSHIBA\Power Saver\TPwrMain.EXE" [2009-11-06 480608]
"HSON"="c:\program files\TOSHIBA\TBS\HSON.exe" [2009-03-09 55160]
"SmoothView"="c:\program files\Toshiba\SmoothView\SmoothView.exe" [2009-07-28 460088]
"00TCrdMain"="c:\program files\TOSHIBA\FlashCards\TCrdMain.exe" [2010-03-03 742712]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-03-11 1697064]
"ITSecMng"="c:\program files\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe" [2009-07-22 83336]
"TWebCamera"="c:\program files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" [2010-02-24 2454840]
"SmartFaceVWatcher"="c:\program files\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [2009-10-20 163840]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 611672]
"ToshibaServiceStation"="c:\program files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"Teco"="c:\program files\TOSHIBA\TECO\Teco.exe" [2010-03-17 1328480]
"TosWaitSrv"="c:\program files\TOSHIBA\TPHM\TosWaitSrv.exe" [2010-02-24 611672]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2010-05-10 439568]
"NortonOnlineBackupReminder"="c:\program files\Symantec\Norton Online Backup\Activation\NOBuActivation.exe" [2010-02-18 3272040]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 22840]
"TosNC"="c:\program files\Toshiba\BulletinBoard\TosNcCore.exe" [2010-03-09 467816]
"TosReelTimeMonitor"="c:\program files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [2010-03-03 30040]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-07-06 1047656]
.
c:\users\Steven\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2011-01-14 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2011-01-14 136176]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-07-06 41272]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-01 182304]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-12-26 1343400]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe [2009-07-14 20992]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-03-15 172032]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe [2010-01-28 185712]
S2 ConfigFree Service;ConfigFree Service;c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-11 46448]
S2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;c:\program files\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe [2011-09-21 123320]
S2 PCCUJobMgr;Common Client Job Manager Service;c:\program files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe [2009-08-24 126392]
S2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;c:\program files\TOSHIBA\TECO\TecoService.exe [2010-03-17 189808]
S2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\DRIVERS\TVALZFL.sys [2009-06-20 12920]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-03-03 2320920]
S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atipmdag.sys [2010-03-15 5340160]
S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [2010-03-15 152064]
S3 CnxtHdmiAudService;Conexant UAA HDMI Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDMI32.sys [2010-03-05 516152]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 7680]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x86.sys [2010-02-23 66600]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-23 24064]
S3 TMachInfo;TMachInfo;c:\program files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 111960]
S3 TPCHSrv;TPCH Service;c:\program files\TOSHIBA\TPHM\TPCHSrv.exe [2010-02-24 685424]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-14 09:59]
.
2011-10-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-14 09:59]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.au/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: Interfaces\{3E4B6223-7398-4810-8844-9A10FDE2878C}: NameServer = 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{00000000-6E41-4FD3-8538-502F5495E5FC} - c:\program files\Ask.com\GenericAskToolbar.dll
BHO-{D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\Ask.com\GenericAskToolbar.dll
Toolbar-{D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\Ask.com\GenericAskToolbar.dll
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\Ask.com\GenericAskToolbar.dll
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\PCCUJobMgr]
"ImagePath"="\"c:\program files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe\" /s \"PCCUJobMgr\" /m \"c:\program files\Norton PC Checkup\Engine\2.0.3.202\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:00000009
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-10-23 07:40:55
ComboFix-quarantined-files.txt 2011-10-22 20:40
ComboFix2.txt 2011-10-22 08:46
.
Pre-Run: 409,066,676,224 bytes free
Post-Run: 408,785,960,960 bytes free
.
- - End Of File - - DBFCEE159E391C2213F96524FEF131B3

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:59 AM

Posted 22 October 2011 - 03:59 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 itspossible_jp

itspossible_jp
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:11:59 PM

Posted 23 October 2011 - 03:07 AM

Hi Gringo,

System still looking good, have not encountered any issues:

Here are the MBAM results and HijackThis logs:


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8003

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

23/10/2011 6:57:32 PM
mbam-log-2011-10-23 (18-57-32).txt

Scan type: Quick scan
Objects scanned: 171968
Time elapsed: 5 minute(s), 58 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:03:00 PM, on 23/10/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16869)
Boot mode: Normal

Running processes:
C:\windows\system32\Dwm.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\windows\system32\wuauclt.exe
C:\windows\explorer.exe
C:\Program Files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\windows\system32\rundll32.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2380.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2380.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2380.0\npwinext.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
O4 - HKLM\..\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
O4 - HKLM\..\Run: [TWebCamera] "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
O4 - HKLM\..\Run: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60
O4 - HKLM\..\Run: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
O4 - HKLM\..\Run: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files\Symantec\Norton Online Backup\Activation\NOBuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
O4 - HKLM\..\Run: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
O4 - HKLM\..\Run: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [blinkx_toolbar] "C:\Program Files\blinkx Remote Toolbar\the_blinkx_toolbar.exe" -startservice
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MIF5BA~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIF5BA~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3E4B6223-7398-4810-8844-9A10FDE2878C}: NameServer = 192.168.2.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe
O23 - Service: AMD External Events Utility - AMD - C:\windows\system32\atiesrxx.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Norton PC Checkup Application Launcher - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.3.202\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Symantec Corporation - C:\Program Files\Norton PC Checkup\Engine\2.0.3.202\ccSvcHst.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

--
End of file - 11701 bytes

#11 gringo_pr

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    Bleepin Gringo


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Posted 23 October 2011 - 10:40 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
      O4 - HKLM\..\Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent.exe
      O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
      O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
      O4 - HKLM\..\Run: [TWebCamera] "C:\Program Files\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
      O4 - HKLM\..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
      O4 - HKLM\..\Run: [ToshibaServiceStation] C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60
      O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
      O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files\Symantec\Norton Online Backup\Activation\NOBuActivation.exe" UNATTENDED
      O4 - HKLM\..\Run: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
      O4 - HKLM\..\Run: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [blinkx_toolbar] "C:\Program Files\blinkx Remote Toolbar\the_blinkx_toolbar.exe" -startservice
      O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
      O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#12 itspossible_jp

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Posted 24 October 2011 - 03:36 PM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.7600.16385 (win7_rtm.090713-1255)
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=5f2da8d6dea51549a69866b909bacd7d
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-10-24 12:43:44
# local_time=2011-10-24 11:43:44 (+1000, AUS Eastern Daylight Time)
# country="Australia"
# lang=1033
# osver=6.1.7600 NT
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=3584 16777215 100 0 0 0 0 0
# compatibility_mode=5893 16776573 100 94 0 71087880 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=193432
# found=3
# cleaned=0
# scan_time=7135
C:\Qoobox\Quarantine\C\Windows\assembly\GAC_MSIL\desktop.ini.vir a variant of Win32/Sirefef.CH trojan (unable to clean) 00000000000000000000000000000000 I
C:\TDSSKiller_Quarantine\20.10.2011_07.30.19\susp0000\svc0000\tsk0000.dta Win32/Sirefef.CT trojan (unable to clean) 00000000000000000000000000000000 I
C:\Users\Steven\Desktop\0.5366435094302316.exe a variant of Win32/Kryptik.PHO trojan (unable to clean) 00000000000000000000000000000000 I

#13 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 October 2011 - 06:17 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    del /f /s /q "C:\Users\Steven\Desktop\0.5366435094302316.exe"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 itspossible_jp

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Posted 25 October 2011 - 02:27 AM

Thanks Gringo, all is looking good. Will let you know if any problems

#15 gringo_pr

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Posted 25 October 2011 - 02:39 AM

Thank you and you are most welcome


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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